The Fan Cave Memorabilia Reviews 

535
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and authentic nature of the signed memorabilia, noting that items always match their descriptions perfectly. People also note the secure packaging that ensures delicate products arrive in pristine condition, ready to be displayed with pride. Additionally, consumers deeply appreciate the friendly staff and prompt delivery service, describing the overall ordering process as completely smooth and enjoyable. However, some reviewers were not happy with the items received, mentioning unexpected damage on frames, receiving incorrect products, or getting unfamiliar signed pieces.

What people talk about most

Product

Users describe positive interactions with product, highlighting the incredible quality, stunning framing, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the incredible... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipping is exceptionally fast... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional interactions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having bought many products online from The Fan Cave previously that isn’t this, I can say that the packaging and wrapping of their products is top class. Even for a snooker ball, it was really well w... See more

Rated 5 out of 5 stars

Im always a little skeptical buying things on social media however the fan cave have been exceptional. I've purchased multiple items from a wide range of sports. Firstly the cost has in my opinion bee... See more

Rated 5 out of 5 stars

Great experience. Ordered a present for Christmas but couldn’t see the expected shipping date, emailed Customer Service and received a response the same day. Andrew was amazing and even asked if I n... See more

Rated 5 out of 5 stars

I’ve been a return customer at The Fan Cave Memorabilia for a while now, and every experience has been spot on. Andy has helped me on several occasions, and his customer service is consistently exc... See more


Company details

  1. #3 of 10 best companies in Sports Memorabilia Shop
  2. #89 of 143 best companies in Collectibles Shop
  3. #36 of 69 best companies in Corporate gift supplier
  4. #16 of 48 best companies in Football shop
  5. #191 of 374 best companies in Gift shop
  6. #5 of 7 best companies in Wood frame supplier

About The Fan Cave Memorabilia

Written by the company

View Website
Football Products
Boxing Products
TV & Film Products
Snooker Products
Cricket Products

One of the UKs leading memorabilia companies, working exclusively with the worlds leading star from Football, Boxing, TV and Film.

Why buy from The Fan Cave?

The Fan Cave prides itself on reputation and authenticity. In a modern world where opportunity can lead unscrupulous individuals to sell fake products at auctions and online auction sites, we strive to provide the best authenticity.

How do we acquire our signatures?

We hold private paid signings with a wide array of individuals across the sport, music, TV and film industries. We also work with Football league and Premier league clubs to ensure we can provide the best products.

We do work with a very small amount of trusted memorabilia dealers whose reputation surpasses them to ensure that we can provide a wider range of authentic products. These individuals have the best reputations in the UK and all autographs are gained in person or at private paid signings.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(535)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company, items arrive safe and sound. Great range of memorabilia, I’ve ordered from Fan Cave a few times and it’s always been a great experience.

4 November 2024
Rated 5 out of 5 stars

Absolutely fantastic.

Absolutely fantastic! Ordered a framed item which was delivered very quickly. Authentication on the back, including a picture of the athlete signing the item.

4 November 2024
Rated 5 out of 5 stars

I purchased two items from the fan cave…

I purchased two items from the fan cave recently and I can’t fault the service I recieved. I was kept up to date with my order. I changed my delivery twice and nothing was too much trouble they didn’t moan or complain just helped accommodate my whims!
I’ve also been in touch about some reframing. Andy has been so helpful. I highly recommend this service.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

“Fan”tastic!

Shipping was quick and the item was just as described. The packaging? You could have shipped delicate crystal and it would not have been damaged. Honestly never seen that much care in protecting the order. Will be back for other items!

18 September 2024
Rated 5 out of 5 stars

Myself and my husband visited…

Myself and my husband visited Meadowhall yesterday and we came across the fan cave and my husband Steve saw the Guitar Signed my one of the Galligars from oasis anyway I got it for him as an early Christmas gift so he is looking forward to it coming the I can’t remember the person who served me but he was so professional and polite and helpful I would recommend him and the fan cave to anyone if anyone wants to go it’s in the lanes at meadow hall and I want to say a huge thank you for their help and explaining everything don’t miss out go and have a look you won’t be disappointed

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic overall.

Great customer service, website was easy to navigate and use. I would highly recommend this to anyone looking for memorabilia, great pricing and framing is good quality.

4 September 2024
The Fan Cave Memorabilia logo

Reply from The Fan Cave Memorabilia

Thank you for your review, we’re glad you like your item and hope to deal with you again!

Rated 5 out of 5 stars

several items from The…

Have purchased several items from The Fan Cave. Items are at a competitive price, good quality with COA and delivered promptly.

27 August 2024
The Fan Cave Memorabilia logo

Reply from The Fan Cave Memorabilia

Thank you for your review, look forward to dealing with you more in the future!

Rated 5 out of 5 stars

Very Impressed

A great item and great price - thank you

22 August 2024
The Fan Cave Memorabilia logo

Reply from The Fan Cave Memorabilia

Appreciate the feedback, many thanks!

Rated 5 out of 5 stars

After an initial mix up by SWFC and…

After an initial mix up by SWFC and going live before they should have. I communicated with the Fancave directly via the messaging service. The staff responded promptly and kept me informed of any updates about my order. Received my order today, couldn’t be happier. Will definitely use the fan cave again.

20 August 2024
The Fan Cave Memorabilia logo

Reply from The Fan Cave Memorabilia

Thank you for the feedback John. Hopefully deal with you again in the future!

Rated 5 out of 5 stars

The guys was precise and professional

The guys was precise and professional. Really good service gave all information I needed as a first time buyer in signed goods. Genuine, honest place would highly recommend. Would purchase from the fan cave again!!

My HULK-mark ruffalo sighed piece looks amazing on the wall!!!!!!

13 August 2024

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