The Finchley Clinic Reviews 

167
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Incredible customer services. It's not even customer service. It's deep rooted customer care - Mark, the director, cares about humanity and health. The products are advertised with an explanation that... See more

Rated 5 out of 5 stars

I’ve bought from the Finchley Clinic a number of times and they’ve always provided an excellent service. Recently I had an issue with a product and it was dealt with efficiently and speedily.

Rated 5 out of 5 stars

I have been using the Microsomal Brain Health product from the Finchley Clinic. My use is at an early stage but have noticed an improvement in my cognition and trust it will continue, whilst... See more

Rated 5 out of 5 stars

I've been ordering global healing iron capsules for my wife from the Finchley Clinic after the drs prescribed her pharmaceutical iron tablets which did not agree with her, making her feel really sick... See more

Company details

  1. Wellness centre

Information provided by various external sources

Nutritional company specialising in products for candida, colon cleansing, oxygenating products and detox.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

167 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(167)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent clinic could not praise them…

Excellent clinic could not praise them more hightly for their help and advise over the years with our daughter and also my husband has found the product to be outstanding. We as a family have had great benefit from the products from clinic. Would not go anywhere else

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Great advice and on top of current health conditions

The people who work at The Finchley Clinic are very knowledgeable and are happy to give as much advice as they can that does not come over as a sell sell sell pressure. They are genuinely concerned with health, particularly during these times. They give their advice freely. The protocols they advise for keeping well and dealing with current health conditions is invaluable. The products DO WORK, do not be in fear but explain your needs and they will advise as best they can which as I said in my case was extremely good and works. I think the products are affordable and high quality.

9 December 2021
Unprompted review
Rated 5 out of 5 stars

A fantastic range to support just about any condition

A fantastic range to support just about any condition! Particularly loved the lavender capsules, they are very calming and have helped me so much. I spoke to the owner on the phone and I appreciate how he did not send me in the direction of the most expensive products, but gave me what I felt was unbiased honest advice.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

There should be a ten star ⭐️ rating…

There should be a ten star ⭐️ rating for the “Finchley Clinic”
the one on one support given is always outstanding. I have dealt with Mark both on email and on the telephone, his approach to health and well being is outstanding. He has a wealth of knowledge, and his enthusiasm is always on point, he really cares about sharing his wisdom and it comes across in a natural way. We very much enjoy his monthly newsletters and have learnt so much… For the first time in a long time I feel hopeful for my future, after having many years of ill health … I’m so glad I didn’t give up searching and that I found a place which truly resonates with my needs

Thank You Mark 🙏

28 September 2021
Unprompted review
Rated 5 out of 5 stars

What an amazing compassionate service…

What an amazing compassionate service Mark supplies. I love his clarity and honestely, genuinely cares that he gives the correct advise back from the information given.
I can not thank him enough for advising what supplements to help a family member after receiving this current jab.
Newsletters are very informative and very helpful.
I will be reccommeding to everyone.
Thanks again Mark

Warm regards
Kerry
from Denia, Alicante, Spain

17 August 2021
Unprompted review
Rated 1 out of 5 stars

I’m sure their products are great

I’m sure their products are great, but I have been waiting a month for my parcel to arrive, which it hasn’t. I have tried to write the Company, but haven’t received a reply. Instead I got a notification that my mail had not arrived?
So a couple of days ago I went to check their reply to my evaluation, and frankly, my jaw nearly dropped: they not only insinuated that I was a liar, they also very strongly implied that if I couldn't find my way around their website, I must be stupid, or have some sort of mental disability. WHATT?? I have NEVER in my life seen a more obnoxious response ever, I almost laughed out loud in shock. This is so unprofessional. Well, today they have changed that text, and asked me to kindly get back to them by phone, which I have done 3 times now, to absolutely no avail. I have now left a message on their answering machine... I'll see if they will call me back?
You cannot make this up. It is surreal....
Unfortunately there is no half star, but that would be my current rating ;-/

I still believe their products are great, but their customer service... well... it kind of sucks...big time. I imagine some obnoxious teenager is making sure we get told real good if we have any complaints?!

21 May 2021
Unprompted review
The Finchley Clinic logo

Reply from The Finchley Clinic

Could you kindly telephone us on +44 (0)345 017 0755 or email orders@thefinchleyclinic.com, ideally with your order number if possible, and we will investigate whether you have placed an order with us, and if so, provide the tracking details.

We are rather struggling to understand why you were unable to complete the contact us form on our web site, as we have had no other reports of problems.

We look forward to hearing from you, so we can resolve any problem with your order.

Rated 5 out of 5 stars

Good customer service

Good customer service. Very helpful, quick response to queries.

11 May 2021
Unprompted review
The Finchley Clinic logo

Reply from The Finchley Clinic

thank you very much for your kind comments.

Rated 5 out of 5 stars

Amazing advise by Mark

Amazing advise by Mark. Excellent selection of supplements. Simply a gem.

1 May 2021
Unprompted review
The Finchley Clinic logo

Reply from The Finchley Clinic

thank you very much for your kind comments.

Rated 5 out of 5 stars

Recommended!

For many years I have bought from The Finchley Clinic. Recent purchase experience was very good, as I have come to expect. There is a wide range of products, thoughtfully sourced and curated, along with excellent info and advice. Service is great, and has been consistently so over a number of years. Highly, highly recommend!

13 April 2021
Unprompted review
Rated 5 out of 5 stars

Friendly and supportive company

I've been ordering various health supplements from the Finchley Clinic since 2016, and I think the products that they sell are of an extremely high quality, can be pricey but overall value for money. It's rare to find a company that has a personal touch and The Finchley Clinic exceeds all expectations. They are helpful, friendly and supportive if there are problems. The owner (Mark) also offers in depth knowledge and a holistic understanding of most health issues. I am very happy with the Finchley Clinic.

7 April 2021
Unprompted review

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