The Foam People Reviews 

1,246
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 482 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how simple it is to order custom dimensions for campervans, motorhomes, and caravans, ensuring a precise and reliable fit every single time. Reviewers are deeply impressed by the premium manufacturing standards, noting that the memory foam products are wonderfully comfortable, thick, and supportive. Buyers frequently express high satisfaction regarding the swift shipping process, reliable updates, and excellent packaging quality across their purchases. However, some customers also noted occasional frustrations with external courier partners, mentioning unhelpful delivery drivers, missed parcel collections, or delayed arrival dates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are well made and comfortable.... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and items arriving in... See more

Order

Users describe positive interactions with order, highlighting an easy process and fast delivery times.... See more

Service

Customers had positive experiences with service, highlighting fast and reliable delivery. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend 👌 little expensive, but worth it! Came within 48hrs. Fantastic experience, bought online with ease. Already had our size (self-build campervan) bed in selection. Hubby thought too ha... See more

Company replied

Rated 5 out of 5 stars

I ordered a single mattress topper for the dinette bed in our caravan. It is fabulous quality and fits like a glove. The ordering process was very easy and delivery was as expected, as selected standa... See more

Rated 5 out of 5 stars

Wide range of mattress specs and sizes on the website that you do not see elsewhere together with very competitive pricing. Ordered a core caravan 6" deep memory foam mattress for our campervan, well... See more

Company replied

Rated 5 out of 5 stars

Ordered a "t" shaped mattress topper from the Foam people for a 2023 Iveco S Way. easy process, just sent a picture of the dimensions that I required, they contacted me the next day to sort out a que... See more

Company replied



Company details

  1. #22 of 85 best companies in Mattress Shop
  2. #31 of 115 best companies in Bed shop
  3. #23 of 85 best companies in Bedding Shop
  4. #58 of 228 best companies in Bedroom furniture shop
  5. #24 of 77 best companies in Furniture Manufacturer

Written by the company

Welcome to The Foam People, your one-stop destination for high-quality Foam Mattresses, Toppers, and Accessories. As both manufacturers and retailers, we take pride in our streamlined process – from production to packaging to shipping – all managed efficiently from our cutting-edge factory in Ossett, West Yorkshire. But wait, there's more! We specialise in crafting bespoke solutions tailored specifically for caravan and campervan enthusiasts. With our advanced facilities, we're equipped to create custom mattresses and toppers, ensuring your mobile accommodations are not just comfortable but tailored to your needs. Experience unparalleled comfort and convenience with The Foam People. Explore our range of products designed to elevate your sleep experience, all manufactured with precision and care. Shop now and discover why we're the preferred choice for foam bedding solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,246)

449 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a very difficult size bed settee to…

Had a very difficult size bed settee to replace the mattress on. At least I thought it was a difficult size. Then found the Foam People. Ordered the size of the shelf bank holiday Sunday, arrived on the Wednesday. Fits, comfortable, good quality, and quick delivery. Very impressed.

25 May 2026
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Reply from The Foam People

Hi Brian,

What a fantastic review, thank you. We love hearing stories like this! What seemed like an impossible-to-find size turned out to be no problem at all.

We’re delighted your mattress arrived so quickly, fits perfectly, and is providing the comfort and quality you were looking for.

Thank you for choosing The Foam People, and for taking the time to share your experience.

Kind regards,
Lillia

Rated 5 out of 5 stars

The matress is indeed firm and…

The matress is indeed firm and comfortable. Just as described.

25 May 2026
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Reply from The Foam People

Hi Timothy,

Thank you for your feedback!

We’re so pleased to hear the mattress is living up to expectations and is exactly as described. A firm, comfortable mattress is what we aim for, enjoy many restful nights ahead.

Kind regards,
Lillia

Rated 5 out of 5 stars

Fantastic service mattress fits…

Fantastic service mattress fits perfectly have used again and would recommend to all the drivers at work

9 May 2026
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Reply from The Foam People

Hi Jan,

Thank you for the fantastic feedback!

We’re delighted to hear the mattress was a perfect fit and that you’ve come back to order from us again.

The fact that you’d recommend us to all the drivers at work is an incredible compliment, thank you for your support and trust in us🚛

Kind regards,
Lillia

Rated 4 out of 5 stars

Quality product

Ordering was easy and efficient, the product is great quality the delivery service had issues with two cancellations before arriving.
Mattresses for moto best quality sleep I've ever had.

8 May 2026
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Reply from The Foam People

Hi Robert,

Thank you for your feedback.

We’re so pleased to hear the ordering process was easy and that you’re happy with the quality of the mattress.

We’re sorry the delivery wasn’t quite as smooth as it should have been, and we appreciate your patience with the cancellations.

It’s fantastic to hear that, once it arrived, it gave you the best night’s sleep you’ve had in your motorhome 🚐, that’s exactly what we love to hear.

Kind regards,
Lillia

Rated 5 out of 5 stars
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Reply from The Foam People

Hi John,

Thank you for your feedback.

We’re delighted to hear you’re happy with both the product and the service. Simple, but it means a lot to us thank you for choosing us!

Kind regards,
Lillia

Rated 5 out of 5 stars

mattress

mattress was a good product and delivered very quick within three days.
only issue was ordered two mattresses on the same order and the were delivered different times of the day by two delivery drivers

20 May 2026
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Reply from The Foam People

Hi Stephen,

Thank you for your feedback.

We’re really pleased to hear you’re happy with the mattress and that it arrived within just a few days.

We also appreciate your comments regarding the delivery. We understand it can be a little inconvenient when items from the same order arrive separately, and we’ll certainly take that feedback on board.

Thanks again for choosing us!

Kind regards,
Lillia

Rated 5 out of 5 stars

Great product & price

I found the staff very polite & helpful. The two single mattresses were packed so I could easily transport them to my static caravan & are great. I’m so pleased with the product & price.

18 May 2026
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Reply from The Foam People

Hi Karen,

Thank you for such lovely feedback.

We’re delighted to hear our team were polite and helpful, and that the mattresses were easy to transport to your static caravan.

Best of all, it’s wonderful to know you’re so pleased with both the quality and the price.

Kind regards,
Lillia

Rated 5 out of 5 stars

great

quick delivery

6 May 2026
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Reply from The Foam People

Hi Jeff,

We love a short and sweet review, this is just how delivery should be.

Thank you for your feedback, and we’re delighted your order arrived so quickly.

Kind regards,
Lillia

Rated 5 out of 5 stars

Caravan mattress

Great service, very happy with mattress and followed our measurements perfectly.

18 May 2026
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Reply from The Foam People

Hi Elaine,

Thank you for your lovely feedback.

We’re so pleased to hear you’re happy with your mattress and that it was made exactly to your measurements.

Getting a perfect fit is so important, and we’re delighted we could deliver exactly what you needed. Thanks again for choosing us!

Kind regards,
Lillia

Rated 5 out of 5 stars

Top quality product for the price ad…

Top quality product for the price and very efficient delivery service. 100% would recommend.

18 May 2026
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Reply from The Foam People

Hi Mark,

Thank you so much for the fantastic review!

We’re delighted you found the product to be top quality and great value for money. It’s also wonderful to hear the delivery service was quick and efficient.

Your 100% recommendation means a great deal to us, thank you for your support.

Kind regards,
Lillia

Rated 5 out of 5 stars

Wonderful

I placed my order and it was delivered very quickly and well packaged. Very happy thank you, and would definitely buy again.

18 May 2026
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Reply from The Foam People

Hi Lynne,

Thank you for your lovely feedback.

We’re delighted to hear your order arrived quickly and was well packaged. Even better to know you’re so happy with your purchase that you’d buy from us again, that’s the biggest compliment we could ask for.

Thank you for your support!

Kind regards,
Lillia

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, prompt delivery and reasonable price. What more can anyone ask.
5⭐ all the way from me.

18 May 2026
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Reply from The Foam People

Hi Russell,

Now that’s the kind of review we love to read 😊

Fantastic quality, prompt delivery, and great value, what more could you ask for indeed!

Thank you so much for the 5⭐ review and for taking the time to share your experience!

Kind regards,
Lillia

Rated 5 out of 5 stars

I am so pleased with the mattresses

I am so pleased with the mattresses, very comfortable. I wasn’t so pleased with the delivery service DPP. They were both delivered on different days and the driver was unhelpful, the first day he said he was too busy to bring it to the front door and the second day the driver left it outside the main gate on the road, a neighbour kindly got his wheelbarrow and brought it in for me.

4 May 2026
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Reply from The Foam People

Hi Laraine,

Thank you for your feedback.

We’re so pleased to hear you’re happy with the mattresses and that you’re finding them very comfortable.

We’re sorry to hear the delivery experience didn’t meet expectations. The level of service you received from the courier is certainly not what we would want for our customers, and we appreciate you bringing this to our attention. We’ll be sure to pass your comments on, as deliveries should always be completed safely and helpfully.

Thank you again for your honest feedback!

Kind regards,
Lillia

Rated 5 out of 5 stars

Excellent value for our caravan matress…

Excellent value for our caravan matress very comfortable prompt delivery

4 May 2026
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Reply from The Foam People

Hi Anon,

Thank you for your lovely feedback.

We’re delighted to hear your caravan mattress is comfortable and great value for money. It’s great to know the delivery was prompt too. Wishing you many relaxing and comfortable trips ahead 🚐

Kind regards,
Lillia

Rated 5 out of 5 stars

Fits perfect in my van and its really…

Fits perfect in my van and its really comfortable. 100% recomend.

29 April 2026
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Reply from The Foam People

Hi Michael,

That’s brilliant to hear.

A perfect fit and a comfortable night’s sleep are exactly what every van owner is looking for!✨🚐

Thank you so much for the recommendation, it means a lot to us.

Kind regards,
Lillia

Rated 5 out of 5 stars

Ease of ordering

29 April 2026
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Reply from The Foam People

Hi there,

Thank you for your feedback!

We’re so pleased you found the ordering process easy and straightforward. Making things simple for our customers is always our goal.

Kind regards,
Lillia

Rated 5 out of 5 stars

Customer service is spot on

Customer service is spot on. Quick reply to a couple of questions I had before purchasing. The mattresses were delivered very quickly, at which point I realised I'd got the measurements wrong on one of them. It was really easy to arrange a return and refund even though the mistake was mine. Would highly recommend this company

18 May 2026
Unprompted review
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Reply from The Foam People

Hi Tristan,

What a fantastic review, thank you.

We're delighted to hear our team could help with your questions before ordering and that everything arrived so quickly.

Mistakes happen, so we're especially pleased we could make the return and refund process straightforward when the measurements weren't quite right. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience.

Kind regards,
Lillia

Rated 5 out of 5 stars

Communication wirh the support line was…

Communication wirh the support line was excellent the team were very helpful. The mattress arrived in good time and fitted perfectly. We are now in the middle of a month's holiday in France and are finding the mattress incredibly comfortable.

8 May 2026
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Reply from The Foam People

Hi Graham,

This is fantastic to hear.

We’re so pleased the team could help you quickly and that the mattress has made such a difference during your holiday in France.

A comfortable night’s sleep while travelling is exactly what we aim for enjoy the rest of your trip!

Kind regards,
Lillia

Rated 5 out of 5 stars

Campervan mattress

Great mattress and pillows for our campervan.
Brilliant customer service and very quick delivery

27 April 2026
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Reply from The Foam People

Hi Stuart,

Thank you so much for the lovely feedback.

We’re delighted to hear you’re happy with the mattress and pillows for your campervan.

Great customer service and speedy delivery is exactly what we aim for, thanks again for the brilliant review.

Kind regards,
Lillia

Rated 5 out of 5 stars

Amazing product and so EASY to fit

Amazing product and so EASY to fit
💯 recommend these 😊

13 February 2026
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Reply from The Foam People

Hi there,

We love this review!😊

So glad you found it easy to fit and that you’re happy with the product. Thanks so much for the amazing recommendation 💯✨

Kind regards,
Lillia

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