Maybe they Can earn their right to enlightenment again someday when they stop using people as mysterie shoppers without paying them anything.
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I have used this Company for several years and have been very pleased but the last two orders have been very disappointing as I ordered some Provincial Regalia, when it arrived I was not happy with th... See more
Order placed on 7 March. Requested update 27 April. Neither order nor response as yet.
a recent order was poorly handled from start to finish.Not up to usual standard.
Company replied
Company details
Contact info
Central Building, Worcester Road, DY13 9AS, STOURPORT-ON-SEVERN, United Kingdom
- +44 (0) 1299 822333
- customer.services@thefreemason.com
- www.thefreemason.com
No recent history of asking for reviews
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It was Excellent
I was vwery please how quick I go what I ordered and we recived it within the time they said and it was in good order when it arrived Thankyou.
Did everything I asked of them, will come back
I have orderd several times from The Freemason. When I had doubts, the customer support people kept me up to date. I am happy to come back.
Excellent service will definitely use again
Thanks for all your help, the book is great and has given me ideas for the ladies speech. Cant wait to receive the case!
Good service
Ordered a book, came quickly was as expected. No complaints.
Great service - 1st Class product quality
A proper masonic regalia company - really helpful staff and i can see the difference in the regalia quality. They have lots of books and rituals in stock also
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