My mum has sent me many cakes from this business and they never fail to be special and delicious. Even my friends come knocking on my door to see if I have any left if they know I have received one. I... See more
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Bought 2 cakes - Coffee & Walnut and the Vegan Chocolate Pistachio and both were utterly delicious! Well packaged and both arrived on-time with courteous careful courier delivery. Homemade style cakes... See more
Company replied
I have used The Gift of Cake several times now. Not only are the cakes delicous, they are delivered on time and in safe and secure packaging.Definately recommend for a special birthday/anniversary o... See more
This was a most unexpected but very welcome gift from my step-daughter. The cake arrived well packaged, in an attractive tin, with all the accoutrements for a birthday celebration. I thought it was... See more
Company replied
Company details
Written by the company
Nothing says ‘you’re great’ quite like a cake delivered straight to someone’s doorstep. Handmade, beautifully gift wrapped, and downright delicious. The perfect way to make someone feel extra special. If you’re looking for UK cake delivery, maybe to send a birthday cake, then take a look at our lovely range… Next day delivery available in Mainland UK. 10% off your first order. See our website for details. Check out our corporate page for discounts on bulk orders. Perfect for treating clients or team members.
Contact info
Unit 1, Rocklands, Exeter Road, Kingsteignton, TQ123HX, Newton Abbot, United Kingdom
- www.thegiftofcake.com
4.7
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from The Gift of Cake
Hi Owais,
Thank you for taking the time to leave this amazing review, it means a lot to us as a small family run business.
Kind regards,
Sophia
Ordered and paid for 3 sets of candles
Ordered and paid for 3 sets of candles, only 1 arrived in package. Although cake was very nice but small!
12 September 2023
Reply from The Gift of Cake
Hi Jacqueline,
I'm very sorry to hear about the missing items, a member of our customer service team will be in touch with you.
I'm pleased to hear that your cake was very nice.
Kind regards,
Sean
Carrot Cake was lovely highly…
Carrot Cake was lovely highly recommend, delivery was £ and shame the delivery driver , delivered the cake upside down but it was well packaged so only icing was damaged overall very happy tho ❤️
13 September 2023
Reply from The Gift of Cake
Hi Angel,
Thank you for this lovely review! I'm sorry that the cake was upside down, unfortunately the drivers don't always show as much care towards the package as we'd like!
So pleased to hear you enjoyed the cake!
Kind regards,
Sophia
Thank you The Gift of Cake
Birthday cake was delivered to the venue on time , on the day.
Chocolate cake was delicious and very well received by a knowledgeable group.
15 September 2023
Reply from The Gift of Cake
Hi Brian,
Thank you very much for taking the time to write this review, as a small family run business we really appreciate it. I am pleased to hear the cake was well received, our chocolate cake is a great cake and is one of my personal favourites!
Kind regards,
Sophia
Cake ordered for a special occasion but…
Cake ordered for a special occasion but arrived damaged and unable to use
Awaiting outcome of complaint made
13 September 2023
Reply from The Gift of Cake
Hi Helen,
I'm very sorry about the condition your cake arrived in. It is very rare for cakes to arrive damaged and the matter has been raised with our courier, as we do expect parcels to be handled with more care.
Your order has been refunded.
Once again, I'm very sorry about your recent experience with us.
Kind regards,
The vegan chocolate and strawberry and…
The vegan chocolate and strawberry and champagne cakes were both delicious. Went down well at an 80th birthday party 👍
12 September 2023
Reply from The Gift of Cake
Hello Mr Price,
Thank you for this lovely review, it means a great deal to us to hear such great feedback from our customers. I am glad both cakes were enjoyed.
kind regards,
Sophia
Fab cake
Quick and fast delivery.
Fantastic tasting cake and very fresh.
Well packaged.
5 September 2023
Reply from The Gift of Cake
Hi Rachel,
Thank you for taking the time to leave us this lovely review. It means a great deal to us as a small family run business.
we are very glad you enjoyed your cake.
kind regards,
Sophia
Same again
I sent the coffee and walnut cake for my mum’s birthday last year and kept hearing how delicious it was, so just did a repeat order. If you would like a birthday cake delivered that isn’t too sweet/over the top, this is an excellent option.
12 September 2023
Reply from The Gift of Cake
Hi Katie,
Thank you for taking the time to leave this great review, I am very pleased the cake was enjoyed. I hope your mum had a lovely birthday.
Kind regards,
Sophia
Personalised service
Personalised service, beautifully presented cake, looked and tasted great. This Red Velvet cake was given for a ruby wedding celebration went down really well with everyone.
11 September 2023
Reply from The Gift of Cake
Hi Anon,
Thank you for leaving this great review.
I am very glad to hear it was well received and enjoyed, congratulations on your ruby wedding celebration I hope you had a lovely celebration.
Kind regards,
Sophia
Did not revceive the candles and cake…
Did not revceive the candles and cake topper that I paid for . And the cake looked so different than what I ordered. Wouldn’t order again!
12 September 2023
Reply from The Gift of Cake
Hi Preety,
I'm very sorry to hear about the missing items, a member of our customer service team will be in touch to see what we can do to make this right, and to talk to your about the cake received.
Once again, very sorry to hear about your experience.
Kind regards,
Sean
I ordered a chocolate cake to be…
I ordered a chocolate cake to be delivered to my two Grandchildren, they told me it was delicious, the presentation was fantastic, and very efficient delivery. Will definitely use again, highly recommend.
10 September 2023
Reply from The Gift of Cake
Hi Joanna,
Thank you for leaving this wonderful feedback, we greatly appreciate it. I am so pleased that your grandchildren enjoyed the chocolate cake, very good choice of cake! It's one of my personal favourites.
we look forward to your future orders.
Kind regards,
Sophia
Great delivery!
I placed an order after 2PM, called them up, and they were so helpful and flexible with next-day delivery! They managed to get the cake -delicious btw- baked, beautifully packaged with a personalised note and sent in record time!
14 September 2023
Unprompted review
Reply from The Gift of Cake
Hi Samantha,
Thank you for taking the time to leave this wonderful review, we try to go above and beyond for our customers to make sure they have the best cake gifting experience!
Kind regards,
Sophia
Reply from The Gift of Cake
Hi Jennifer,
Thank you so much for taking the time to leave this lovely review. It means a great deal to us as a small family run business.
Kind regards,
Sophia
Website gave all the ingredients in the…
Website gave all the ingredients in the cake & confirmed that it was handmade. Recipients really enjoyed it & arrived promptly.
5 September 2023
Delicious cake - bad delivery DPD
The ordering process with amendment requests went smooth and easy . Nice helpful service . The cake was ordered remotely from Belgium so I was very excited toward delivery on Friday .
After reading the 'bad reviews' I got a little anxious about the delivery and the nightmare became true. Paid extra for morning delivery , long story short , the DPD-hub was just around the corner of the delivery address and didn't deliver . The recipients had to go over themselves and demand their cake if they didn't want to wait until next Monday ! Also not sure if cake was preserved cool.
The cakes were delicious, though but the delivery service is awful and it's affecting your business :( .
PS : I want to request a full refund from DPD for the extra charges ( they really suck )
6 September 2023
Recipient loved the cake
Recipient loved the cake , great how they kept in touch on delivery . Excellent service
6 September 2023
Reply from The Gift of Cake
Hi Lesley,
Thank you for leaving us this lovely review.
I am so pleased the recipient loved the cake.
Warm regards,
Sophia
Wonderful cake that was delivered on…
Wonderful cake that was delivered on time and in perfect condition (even though I didn't order the box). Thank you.
6 September 2023
Reply from The Gift of Cake
Hi Keri,
Thank you very much for taking the time to leave this lovely feedback, as a small family run business it means a great deal to us.
Many thanks,
Sophia
That the cake is appetising and delivered on time
That my choice was delivered on time
4 September 2023
Reply from The Gift of Cake
Hi Samir,
Thank you for taking the time to leave this review. As a small family run business it means a great deal to us.
Kind regards,
Sophia
Impossible to order a cake!!???
Wanted to order a chocolate birthday cake, BUT IT IS IMPOSSIBLE TO ADD TO THE BASKET, THERE IS NO OPTION. so after 30 minutes of rummaging through their website i gave up. I didn't want a message, candles or anything else, but still no option to add to basket. Rubbish.
8 September 2023
Unprompted review
Reply from The Gift of Cake
Hi Sarah,
The website will not let you add a cake to your basket without a personal message. If a message isn't needed, most of our customers will indicate this by adding "N/A" to the field or by getting in touch with our customer service team.
Thank you for providing your feedback regarding this feature.
Kind regards,
A fantastic carrot cake
A fantastic carrot cake arrived in its own tin on the date we requested. It was our daughter’s birthday and she is very choosy about carrot cake . She loved this one : moist , flavourful ,attractive . Very good and attentive service on the phone when l was arranging delivery date.
19 August 2023
Unprompted review
Reply from The Gift of Cake
Hello Mr and Mrs Barnden,
Thank you for this lovely review, it means a great deal to us as a small family run business. I am so pleased to hear your daughter enjoyed her birthday carrot cake. I will pass on the glowing feedback to the bakery team.
kind regards,
Sophia
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