My mum has sent me many cakes from this business and they never fail to be special and delicious. Even my friends come knocking on my door to see if I have any left if they know I have received one. I... See more
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Bought 2 cakes - Coffee & Walnut and the Vegan Chocolate Pistachio and both were utterly delicious! Well packaged and both arrived on-time with courteous careful courier delivery. Homemade style cakes... See more
Company replied
I have used The Gift of Cake several times now. Not only are the cakes delicous, they are delivered on time and in safe and secure packaging.Definately recommend for a special birthday/anniversary o... See more
This was a most unexpected but very welcome gift from my step-daughter. The cake arrived well packaged, in an attractive tin, with all the accoutrements for a birthday celebration. I thought it was... See more
Company replied
Company details
Written by the company
Nothing says ‘you’re great’ quite like a cake delivered straight to someone’s doorstep. Handmade, beautifully gift wrapped, and downright delicious. The perfect way to make someone feel extra special. If you’re looking for UK cake delivery, maybe to send a birthday cake, then take a look at our lovely range… Next day delivery available in Mainland UK. 10% off your first order. See our website for details. Check out our corporate page for discounts on bulk orders. Perfect for treating clients or team members.
Contact info
Unit 1, Rocklands, Exeter Road, Kingsteignton, TQ123HX, Newton Abbot, United Kingdom
- www.thegiftofcake.com
4.7
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from The Gift of Cake
Thank you! Delighted to hear you enjoyed your cake.
Warm regards,
Ellie
The cake was lovely and moist very very…
The cake was lovely and moist very very tasty 💯Thank you very much for this birthday cake.Will definitely use you again.
20 December 2023
Reply from The Gift of Cake
We're thrilled to hear that you loved the cake! Your satisfaction means the world to us. Thank you for choosing us for your birthday celebration. We look forward to serving you again in the future.
Warm regards,
Ellie
My father's 80th birthday cake
My father's 80th birthday cake has still not been delivered and won't be until 5 days after the event
Not informed early enough to get one made as I live in Australia
Big disapointment
Would give 0 out of 10 if I could
Customer service es shut till after Xmas
Who wants a birthday cake 5 days late
22 December 2023
Unprompted review
Reply from The Gift of Cake
We're sorry we did live up to our usual standards on this occasion.
80th birthday cake disappointment
Cake still hasn't arrived due for delivery on 22nd December
Fathers 80th birthday cake
Not told until pm on 23rd it would not arrive until 27th
I live in Australia so no chance to order a new one
No cake for his party
I am so disappointed what is point in getting a birthday cake 5 days after birthday tried to complain shut for Christmas
I want a full refund on cake candles and decorations ordered
No point in getting it now
So funny just received a reply cake has now arrived and good to eat sorry for inconvenience blah blah
Missing the point you employ courier and may be good to eat as long as you don't want to celebrate birthday on time
And no refund
Why would he want it now a full week to late and none to eat it with
21 December 2023
Reply from The Gift of Cake
I'm sorry to hear about the inconvenience you've experienced with the delay in your father's 80th birthday cake. I understand the importance of this celebration and the frustration this situation has caused. Please accept our sincere apologies for any disappointment and that our contact hours are reduced during our businesses closure over Christmas.
Unfortunately, we exercise little control over the delivery process once the cakes have left the bakery. While events such as this are rare, they are frustrating, nonetheless. We hate for our customers to be let down at the final stage of the process.
I have checked the DPD portal and can see that your cake has been delivered and will be absolutely fine for your father eat.
Apologies once again,
Regards,
Ellie
Problems placing orders
Every attempt I made trying to place an online order proved difficult but after several attempts for each order I was finally successful. Help sought from customer services for the original order was very efficient indeed! Delivery notification for the second order was not received. The first & third were fine.
All recipients say the cakes look lovely…I will comment again when I have feedback as to how tasty they actually were!!
Recipients replied: The cakes were ALL absolutely delicious!!!
17 December 2023
Reply from The Gift of Cake
Thank you for sharing your experience, and we appreciate your persistence in placing your orders. We're pleased to hear that our customer services team efficiently assisted with the original order. However, we apologise for any inconvenience regarding the lack of delivery notification for the second order.
We're delighted to know that the recipients found the cakes to look lovely. We eagerly await your feedback on the taste once they've been enjoyed. If there's anything else we can assist you with, please feel free to reach out.
Warm regards,
Ellie
Presents (cakes) arrived on time
Presents (cakes) arrived on time, everyone thrilled with them, the way they were packed etc. Not tasted yet but I’m sure they’ll be delicious, once I get feedback I’ll let you know, so far sooo good. Have a great Christmas everyone
21 December 2023
Reply from The Gift of Cake
We're delighted to hear that your cakes arrived on time and were well received! We appreciate your kind words about the packing and hope you enjoyed the taste.
Thanks for taking the time to leave a review.
Warm regards,
Ellie
Great service and lovely cake
21 December 2023
Reply from The Gift of Cake
Thank you for your kind words! We're thrilled to hear that you enjoyed our service and the cake. If you ever need another cake, you know where to come!
Warm regards,
Ellie
Great experience all round
Great experience all round. First experiences with this company, so didn't know what to expect. Great communication. I sent as a gift, so cannot comment on taste, however feedback was excellent. Would recommend.
20 December 2023
Reply from The Gift of Cake
We're thrilled to hear that you had a great experience with our company. Your positive feedback on communication and the excellent response from the gift recipient means a lot to us. Thank you for recommending us.
Warm regards,
Ellie
Brilliant
Have used this site before & as always never been disappointed. From ordering to receiving this wonderful cake, beautifully packed and beautifully made.
19 December 2023
Reply from The Gift of Cake
Thank you for your continued trust in our services! We're delighted to hear that the ordering process was seamless and that you enjoyed your treats. We appreciate your loyalty and the time you took to share your positive experience.
Warm regards,
Ellie
Great cakes …
As the year closes I wanted to thank you for all the beautiful cakes I have ordered this year. Each cake was incredibly delicious, mostly arrived on time and enjoyed by every recipient Great service Thank you
20 December 2023
Reply from The Gift of Cake
Thank you for choosing us and for your repeat custom. As a small business, this really means the world to us. We look forward to delivering more cakes for you in 2024.
Warm regards,
Ellie
Reply from The Gift of Cake
Thank you for taking the time to review The Gift of Cake. We're really pleased you're happy wih our service and hope to deliver more cakes for you soon!
Warm Regards,
Ellie
I keep coming back to The Gift of Cake…
I keep coming back to The Gift of Cake because the service is impeccable and the cakes are fantastic! I’ve lost count of how many cakes I’ve sent now, but the most recent is to our daughter for her birthday I sent the stunning seasonal chocolate cake to her and she’s thrilled. I’ve sent the champagne cake several times. Everyone is always over the moon! As a final thought, the cakes and the service are great value for money, very affordable.
Thankyou again so much.
18 December 2023
Reply from The Gift of Cake
Thank you for your continuous support and kind words! We're delighted that you keep choosing The Gift of Cake for your special occasions. We're grateful for your trust and look forward to being a part of many more celebrations in the future.
Warm regards,
Ellie
Perfect birthday present- and soo tasty
Cake came right in time, looked beautiful and was really delicious- such a nice present!
18 December 2023
Reply from The Gift of Cake
Your satisfaction is our utmost priority, and we're grateful for your kind words. Thank you for your 5 star review!
Warm regards,
Ellie
Disappointing
Thought the writing was going to be on the cake but instead was just on the card which I could do myself at home without spending extra. The cake was a lot smaller than it said on the website
18 December 2023
Reply from The Gift of Cake
Hello,
We do not state that the personal greeting is written on the cake, and the website does say that a message card is included free of charge. The size and weight of the cake is clearly displayed on the product page. If you could please get in touch regarding the size of your cake a member of team will be able to look in to this for you.
Kind regards.
Cake was promptly delivered to my son…
Cake was promptly delivered to my son on his birthday before he got up, even though I placed the order on the eve. Very much appreciated by both of us. He liked the red velvet cake very much. First time, which was last year I sent him the triple chocolate cake . Hope to find more varieties next time. Thanks loads.
15 December 2023
Reply from The Gift of Cake
Thank you for your kind words! We're thrilled to hear that the red velvet cake brought joy to your son's birthday. We appreciate your loyalty as a returning customer and look forward to offering more varieties in the future. If you have any preferences, feel free to let us know. Thanks again for choosing us!
Warm regards,
Ellie
Delicious moist carrot cake
Delicious moist carrot cake, one of the tastiest I have had
16 December 2023
Reply from The Gift of Cake
Thank you for your feedback! We're thrilled to hear that you enjoyed our carrot cake. Your positive comments inspire us to continue developing and delivering delicious cakes. We appreciate your support!
Warm regards,
Ellie
Wonderful experience!
I ordered pretty last minute and they still got it there on time! It was beautiful! And I’m told it’s delicious!
13 December 2023
Reply from The Gift of Cake
Thank you for sharing your positive experience with us! We're delighted to hear that despite the last-minute order, your delivery arrived on time. If you ever need assistance again or have more celebrations in the future, we'll be here to help!
Warm regards,
Ellie
I am very impressed with the level of…
I am very impressed with the level of service I received. Mine was an international order as I don't reside in the UK, and ordering was so easy and straightforward. The recipient enjoyed the cakes - thank you!
4 December 2023
Reply from The Gift of Cake
Thank you for your kind words! We're thrilled to hear that you were impressed with our service. Making the ordering process easy and straightforward for our customers is a top priority, and we're delighted to know it was a smooth experience for you. It brings us great joy to hear that the recipient enjoyed the cakes. If you ever have more occasions to celebrate, we look forward to assisting you again.
Warm regards,
Ellie
Reply from The Gift of Cake
Thank you for your positive feedback! We're delighted to hear that you enjoyed the cake. We look forward to serving you again.
Warm regards,
Ellie
Delivered as specified
Delivered as specified - even the week before Christmas! Thank you!
12 December 2023
Reply from The Gift of Cake
Thank you for your kind words! We're delighted to hear that your order was delivered as specified, especially during the busy week before Christmas. We appreciate your feedback and are thrilled to have been a part of making your festive season a little brighter. If you ever need our services again, we'll be here to assist you.
Warm regards,
Ellie
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