The Gift of Cake Reviews 

1,444
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My mum has sent me many cakes from this business and they never fail to be special and delicious. Even my friends come knocking on my door to see if I have any left if they know I have received one. I... See more

Rated 5 out of 5 stars

Bought 2 cakes - Coffee & Walnut and the Vegan Chocolate Pistachio and both were utterly delicious! Well packaged and both arrived on-time with courteous careful courier delivery. Homemade style cakes... See more

Company replied

Rated 5 out of 5 stars

I have used The Gift of Cake several times now. Not only are the cakes delicous, they are delivered on time and in safe and secure packaging.Definately recommend for a special birthday/anniversary o... See more

Rated 5 out of 5 stars

This was a most unexpected but very welcome gift from my step-daughter. The cake arrived well packaged, in an attractive tin, with all the accoutrements for a birthday celebration. I thought it was... See more

Company replied

Company details

  1. Cake shop
  2. also in
  3. Bakery
  4. Corporate gift supplier
  5. Gift shop
  6. Grocery delivery service
  7. Internet shop

Written by the company

Nothing says ‘you’re great’ quite like a cake delivered straight to someone’s doorstep. Handmade, beautifully gift wrapped, and downright delicious. The perfect way to make someone feel extra special. If you’re looking for UK cake delivery, maybe to send a birthday cake, then take a look at our lovely range… Next day delivery available in Mainland UK. 10% off your first order. See our website for details. Check out our corporate page for discounts on bulk orders. Perfect for treating clients or team members.


Contact info

  • Unit 1, Rocklands, Exeter Road, Kingsteignton, TQ123HX, Newton Abbot, United Kingdom

  • www.thegiftofcake.com

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,444)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Disappointing DPD Courier System

It's the first time to order a cake for my daughter in UK. Had I known of the Gift of Cake early on, I could have made her previous birthdays special and memorable.

I was anxious at first but Sophia's sincere and prompt responses assured me that I was dealing with a legit cake shop. Thanks too to Sean.

The vegan cake met our expectations. Kudos!
The tin is overpriced though.

Negative - The DPD courier driver just left the package by the gate without even calling my daughter to receive the package. This is disappointing.

6 October 2023
Unprompted review
Rated 5 out of 5 stars

All good, but the tin...

It all went great. Arrived on the nominated day as promised and everything I bought was nicely packed. I love the tin, although I do wish it wasnt as expensive. I felt the need to buy it to protect the cake as much as possible, but I don't think the tin is worth 10 pounds.

5 October 2023
Rated 4 out of 5 stars

Brilliant cake, less good Comms

Brilliant cake . But no follow through email confirming purchase. Lucky I had taken a screen shot. And unsure of subsequent emails/texts confirming dispatch. It just made the experience a little in professional and a bit worrisome at our end - it was a birthday cake. But it did come as you had promised, and it was a great cake :)

4 October 2023
Rated 5 out of 5 stars

Service was excellent as was the cake.

Service was excellent as was the cake, it was moist and very very tasty.
When I first contacted The Gift Of Cake their contact at customer service was very helpful.
I cannot recommend this company high enough, it was delivered safely and very well,packaged
Kind regards,

Mrs P.A.Platts.

4 October 2023
Rated 5 out of 5 stars

Stunning Cake!

Thank you very much for an amazing Carrot Cake. It is my daughters favourite cake, she is not a lover of cakes with heavy cream and icing and this cake was just perfection, lovely and moist and such a stunning flavour. We will defo order another - thank you again!

28 September 2023
Rated 1 out of 5 stars

The cake was to be delivered Friday and…

The cake was to be delivered Friday and I found out in the evening it won’t be delivered until Monday

28 September 2023
The Gift of Cake logo

Reply from The Gift of Cake

Hi Emily,

I'm very sorry to hear about the late delivery of your cake. As DPD delivery over the weekend, they should have delivered it the next-day at least. I will raise this with them as we hate for our customers to be let down at the last stage of the process.

Please get in contact with our customer service team at; contact@thegiftofcake.com and we will see what we can do to make this a better experience for you.

Kind regards,
Sean

Rated 5 out of 5 stars

Fantastic service and beautiful cakes…

Fantastic service and beautiful cakes sent to our friends out of town ,Victoria Sponge, Champagne flowers, chocolate with pistachio. All said cakes were beautifully presented and most importantly arrived fresh and tasted fantastic

21 September 2023
Rated 4 out of 5 stars

Anniversary cake

The cake was for a wedding anniversary and I was told that it was very good. There was a delivery problem and it was a day late which I felt that the company dealt with quite well nevertheless it was a pity it didn’t arrive on time. They said this was an unusual occurrence.

19 September 2023
Rated 5 out of 5 stars

Such a great service

Such a great service! I ordered from the U.S. for delivery to my son in Edinburgh for his birthday. He loved it and the gold tin made it very special! Thanks from a grateful Mom!

26 September 2023
Rated 5 out of 5 stars

Highly recommend

Booked the cake for delivery, completely forgot about it, and arrived like clockwork without me having to even think about it

19 September 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look