The Global Payback 

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Rated 1 out of 5 stars

After they received upfront payment nothing happened more than a recommendation to contact my bank. No other activities from them was done. Completely waste of money paying for a recommendation to... See more

Rated 5 out of 5 stars

We now have Kebby as our case manager. We have found an immediate and marked improvement in communication and follow-up. He is keen and engaged and I feel that there is a possibility of success. I... See more

Rated 1 out of 5 stars

Totally a scammer recovery company after rushing me paying their fee of USD14,000, all I got is no action and no communication. And two recovery specialists Anton and Lewis quit. And after I complaine... See more

Rated 1 out of 5 stars

Totally scammed - by the time I contracted their services since March there was not as many negative reviews as now - 7 months after I am noticing they are not replying and answering me anymore no pho... See more

Company details

  1. Money & Insurance

Written by the company

Recover your money and get your life back!


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(126)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was scammed 35k back in 2019 to a…

I was scammed 35k back in 2019 to a fraud crypto exchange called SMS crypto

I’d pretty much written it off until I decided to try the global payback .

They helped me to contact the financial ombudsman and put my case forward and although it took time I was assigned to a really helpful ombudsman called Tom who’s provided an excellent review on how the bank could have and should have done more to protect me from these fraudsters.

The ombudsman has advised the bank to reimburse me fully and with interest and we are now waiting on the final results from the main Ombusman but it’s looking promising.

Julia has been particularly helpful as she’s responds straight away and keeps in touch constantly .

Whether my case is successful in the end or not I can still honestly say these guys do their very best and are a good company .

Fingers crossed I see this money again soon

Matt

25 May 2022
Unprompted review
Rated 5 out of 5 stars

I found Global Payback online after I…

I found Global Payback online after I was scammed through an online dating app.I find Anton to be very professional and quick to respond to any questions I have,my case is ongoing at the moment.I am very happy with the the level of care and work that has gone into my case so far. Theres still hope of a positive outcome at the end.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

The kind of service you want at a time when you them!

This was an invaluable service in a brittle time. They were very supportive just when I needed it. They are familiar with the various scenarios and are of great assistance. They maintain regular contact, and guidance is given. You have access to their wealth of expertise.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Positive results

I have a had a very positive response from Global Payback through the process suggested by them . I would not have known where to go to file a complaint against the bank or any of the correspondence required to put a case forward. Thanks again to all those who helped.

3 May 2022
Unprompted review
Rated 5 out of 5 stars

I invested in what turned out to be a…

I invested in what turned out to be a fraudulent company. Contacted Global Payback and spoke to Brian. Best thing I ever did. Talked through every procedure , helped filling in lots of forms and was informed of progress all the time. Half of the claim has now been settled. Would thoroughly recommend this company.

6 April 2022
Unprompted review
Rated 4 out of 5 stars

Get fooled by a fraud company and then…

Get fooled by a fraud company and then pay another company to get your money back? I guess it does sounds like a silly thing to do. I just heard a lot about them, so I decided to pay them anyway. After 7 months of not getting anything, I thought I was scammed again. Eventually, I did get a considerable amount of the money. But boy, it did take a long period of time.

29 March 2022
Unprompted review
Rated 5 out of 5 stars

A great outcome

In 2016 I lost 22,000 while on a trading site. Somehow I came across Global Payback that gave me reassurance that I could recuperate my loss. In 2020 I commenced with Gobal Payback to recuperate the money. I had never read a review about this company but my case worker was reassuring and courteous all the way. There were times when I was doubtful that I would ever see my money again but I stuck with it and ten months after initiating the process I was paid out more than I actually lost. Many thanks to Global Payback.

1 March 2022
Unprompted review
The Global Payback logo

Reply from The Global Payback

Thank you so much for your kind words, Vivienne. We really appreciate you taking the time out to share your experience with us.
We count ourselves lucky for customers like you.

Rated 5 out of 5 stars

Managed to get part of the money back…

Managed to get part of the money back with their assistance

1 March 2022
Unprompted review
The Global Payback logo

Reply from The Global Payback

Hello Jeremy, thank you for your review!

We are happy to hear that your case has been successful.

Thank you again from The Global Payback Family!

Rated 5 out of 5 stars

Best company to deal with if you have…

Best company to deal with if you have gotten scammed by someone as they try their best and always get the result you want. Julia was very good and professional and helped me all the way to the end! I highly recommend global pay back. Manminder S

18 February 2022
Unprompted review
The Global Payback logo

Reply from The Global Payback

Thank you so much for your feedback. We are ecstatic to hear that you have recovered your lost funds.

Thank you! - from the whole Global Payback family.

Rated 5 out of 5 stars

A successful conclusion.

My recent experience with Global Payback was entirely successful. I was dealt by Brian with much patience and understanding bearing in mind my personal reaction to being scammed. I found the company ready to assist me through all the necessary dealings with the major UK banks to a successful total return of my 'lost' funds. Such was their assistance to me that I do not hesitate to wholeheartedly recommend them.

27 January 2022
Unprompted review
The Global Payback logo

Reply from The Global Payback

Dear Ricardo,

Thank you so much for letting us know how your case went! All of us at The Global Payback are simply ecstatic that you had a successful claim. Recovering our client's money is always our number one goal, and knowing that yours has been recovered, makes us proud of our business.

Rated 5 out of 5 stars

Thanks to Brian and his Teams

After falling as a victim of Scammers, all my saving money for my plan to deposit a house was gone. I was so stressfully. And I know about The GlobaL Paypack . Brian and his Teams was support me during my hard time,answered all my questions make me getting better day by day. Finally after almost half year I received money from the bank a small amount of the money I was lost. I feel saying Thanks to Brian and his Team is not enough. Thank you so much and highly comments for everyone !

25 January 2022
Unprompted review
The Global Payback logo

Reply from The Global Payback

Jolie, thank you so much for sharing your experience with us. We are delighted to hear that you had an outstanding experience and that you were satisfied with our service.

Thank you! - from the whole Global Payback family

Rated 5 out of 5 stars

Global Payback

I was scammed by a company called FX Capitalize and contacted Global Payback to try to claim back the funds that they stolen from me. Unfortunately after 3 months, they were unsuccessful. I thank Brian and David for their hard work and recommend Global Payback

22 January 2022
Unprompted review
The Global Payback logo

Reply from The Global Payback

Dear Yves,

Thank you so much for your feedback and for sharing your experience with us. We are delighted to hear that you enjoyed the services we provided for you.

Thanks again! - from the Global Payback family.

Rated 5 out of 5 stars

rental scam - full refund w the help of Sean & Mark !

recently was apart of a rental scam - Mark and Sean were extremely helpful in assisting me in getting my funds back

would recommend to anyone - they were extremely kind, professional and very responsive

10/10

17 January 2022
Unprompted review
The Global Payback logo

Reply from The Global Payback

Thank you so much Eric, for sharing your experience with us! We are absolutely delighted to hear that your case was successful and that you had a truly great experience.

Thanks again! - from the whole Global Payback family

Rated 1 out of 5 stars

Seem like another Scam!

Seem like another type of Scam!
Push me to pay 21500 USD and asked me to confirm immediately.

I said no, sorry I don't have money! then I hang my line.
After that I keep receive a called from the guy call Joseph. He was keep giving me a call. After I hang line, at least over 10 times. And yesterday and today keep calling me to ask me removed my comment here!

Sorry I really need to remind all people here to be careful of this kind money call back company! They maybe another type of scam!

Joseph I will not pick call again, you hide the number to call me again and again, i really feel you are scammer! I not going to take any more Money Back / Refund services... Yes I am stupid to loss all my saving, but I don't want stupid again to trust someone just send letter can recovery my fund!

If refund company can guarantee get back all money without upfront payment, I willing to pay 30%! Dont call me anymore, I am in depress already! Stop disturb me please!

10 December 2021
Unprompted review
The Global Payback logo

Reply from The Global Payback

Dear Susana,
We are very sorry about your frustration and the calls you kept receiving from us. The wellbeing and satisfaction of our clients is on the top of our service priority.

First of all, We are not scammers. We understand that being a victim to a scam is emotionally hard and some people are extremely afraid that it will happen again - this is exactly why our organizational vision is to help victims recover their money, so they can get their life back.

You can find here on TrustPilot and on our website many successful cases of which clients gave us their trust and let us guide them through the process of recovery. Yes, not all cases can be 100% fully recovered, but many can exercise their rights and get their funds back and we will be happy to guide you too at the accurate process..

The reason for our repeated calls was due to our realization that there was some misunderstanding and we really wanted to resolve it. We will make sure you will not receive any further phone calls from us.

Please note that we examine each case with various professionals (such as lawyers, cyber forensic experts, etc) and evaluate each individual case so that we can tell the client what chances he or she has for successful recovery.

As for the fee - that was part of the aforementioned misunderstanding that we wanted to clear with you - but in specific cases the client has to take into consideration the amount of services involved and external vendors' fees that might be needed for increasing the recovery chances.

If you change your mind, we would love to talk again and help you understand that yes, you do have chances to recover your stolen money - please give us a direct call.

In the meanwhile, we wish you peace of mind and again apologize if your experience with us was too distressful.

We will strive to correct our internal processes to make sure it will not happen again.

Wishing you all the best
TheGlobalPayback team

Rated 4 out of 5 stars

The Global Pay Back Experience

I undertook TheGlobalPayBack venture as a last resort to recuperate my lost funds, and was surprisingly successful in achieving a more than reasonable result. Without the trust and support of TheGlobalPayBack I'd have achieved nothing. If you've unscrupulously Iost funds, I'd wholeheartedly recommend TheGlobalPayBack to help you.

10 December 2021
Unprompted review
The Global Payback logo

Reply from The Global Payback

Hi Douglas,

We are thrilled to have had you as part of the Global Payback family! Thank you for sharing your kind words with us. It means the world to our entire team and to us!

Rated 5 out of 5 stars

I am very great full for their help…

I am very great full for their help they got some of my money back which is awesome. Thank you all you are very easy to approach and explain and you do everything to help.

21 October 2021
Unprompted review
The Global Payback logo

Reply from The Global Payback

Dear Denise,

Thank you so much for your kind words and for informing us on how your case went! All of us at The Global Payback are simply ecstatic that you had a successful recovery.

Rated 5 out of 5 stars

Hi Myself Shoeb Khan i have been…

Hi Myself Shoeb Khan i have been scammed through whatsapp for 5500 AUD and i was thinking to suicide because of mental stress etc then after thinking alott i set my mind and checked on google how to get the scammed money there i found GLOBAL PAYBACK.

I called them and have spoken with Sean who is very honest and supportive.He gave me strength, hope and after discussing my case with him i was relax and cool.

Then my case was getting handled bh Sean and Julia who are very much patient and supportive. I have got my 999 AUD among the total amount hope will get all of my rebate.
Thank you so much Sean and Julia.
Much appreciated.

Shoeb Khan

20 October 2021
Unprompted review
The Global Payback logo

Reply from The Global Payback

Thank you so much for sharing your experience with us. We are delighted to hear that you had a good experience with The Global Payback!

Thank you! - from the whole Global Payback family.

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