Clearly still building! Wide areas not covered (Portsmouth/Southampton, possibly as there is nothing worth assessing . I find locating places in London difficult to find. Near Kings Cross yielded ‘Pic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Clearly still building! Wide areas not covered (Portsmouth/Southampton, possibly as there is nothing worth assessing . I find locating places in London difficult to find. Near Kings Cross yielded ‘Pic... See more
Company replied
My wife and I have relied on the GFG for 40 years. Miss the book, but the online incarnation is much more up to date and informative. Use it regularly and cannot remember a poor meal as a result. And... See more
Company replied
The new digital platform of the GFG is starting to really get into its stride now, lots more venues rated and reviewed across more of the UK. It will probably never fill the hole in my heart left by t... See more
Company replied
You are getting there. However, your 'search' facility is far too broad and it really isn't very helpful. For example 'Newport' brings up lots of restaurants, but none in Newport (I was looking... See more
Company replied
The Good Food Guide was founded by Raymond Postgate in 1951 and today it remains the longest-standing and best selling guide to dining out in Great Britain. To cover the best establishments across the country, we look to our discerning reader’s tip-offs and suggestions. Whether there’s a promising new chef in town or a remote country pub that’s upped its game, we’ll send one of our 30 inspectors to give their expert assessment on the food, hospitality and whether it’s worth making a trip for. All inspections are paid for by the Guide and are conducted anonymously to ensure no preferential treatment is received. No establishment can pay for inclusion to the Guide and we do not accept free meals, so you can be confident our recommendations are offered with the utmost impartiality. For consistency we allow a new restaurant, cafe or pub to settle in for a period of three to six months before we send an inspector to review. To keep pace with the dynamic nature of today’s hospitality industry, we have brought the Guide into a new digital era. By becoming a member of The Good Food Guide Club, you have access to The Good Food Guide app, which means hundreds of trusted reviews are at your fingertips and always up to date. The Guide is constantly evolving to offer Good Food Guide Club members the most reliable assessment of the British dining scene. Club members also have access to restaurant news, features and useful location guides full of on-the-ground knowledge.
Greener House, 66-68 Haymarket, SW1Y 4RF, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I joined and paid the subscription but the app says I've run out of free articles. I've tried the log in link, but it doesn't go to a log in!

Reply from The Good Food Guide
Always had the book but this is better and more up to date.
Very good reviews and I swear by them!

Reply from The Good Food Guide
I used to use the Book/paper version, however the app has really made the most of technology and offers great, regular updates and news on the UK restaurant scene. When dining out is getting more expensive, making a good restaurant choice becomes critical.

Reply from The Good Food Guide
Bought a subscription but could not log on. After a month I am still not able to log on. Sending emails is like communicating with the dead. Useless!

Reply from The Good Food Guide
I have always brought the good food guide as a trusted source of good places to eat. And was disappointed when the paper version stopped but totally understood why. But I have to say the app is fabulous! And with weekly updates by emails as well. I highly recommend. Well worth the cost!

Reply from The Good Food Guide
Historically a good print guide, though now they have broadened the places included...like local gems
Very worthwhile subscription

Reply from The Good Food Guide
Since I got this app, I haven't had a bad meal out! It's fantastic when I'm traveling about the country or exploring a new parts of London.

Reply from The Good Food Guide
Great user friendly app with fantastic discounts at restaurants. Gods to see all the new places to visit and east to recommend places to with various surveys

Reply from The Good Food Guide
Rude & SCAMMY. I’m happy for the TEAM to email me if they want to solicit their product. But, not try to manipulate by calling me to go onto the website to check if my free detail on their website is correct and trying to get me to pay for the service. $50 a week to get more traffic. They should be paying me for having my detail on their website?. It’s free from my end. RUDE TEAM THAT IS LOOKING FOR REVENUE RAISING And don’t care about the small businesses and only care about how much money they can raise. I have asked them to take my detail down from their website, And being told it’s a public so they can use it as they like.
IF YOU WANT PEOPLE TO PAY AND YOU WANT TO RAISE MORE MONEY, DO IT RIGHT WAY BE POLITE ABOUT IT ASK SMALL BUSINESS. It’s a hard time for all small business at the moment.

Reply from The Good Food Guide
I valued the idea of the Good Food Guide as a popular concern with the quality of public food. In large part this is necessarily done through introductions of worthwhile places to eat out in a locality. It should also though concern itself with a critical discussion with a broader range of types of food provision - hospital food for example, cafes and lunch bars, even school food. Huge food corporations have come to dominate the general experience of eating outside the home. What they do and how they do it does need to be discussed and evaluated and in particular brave attempts to vary the corporate experience by individual experience needs to be recognised and where appropriate praised. The current iteration of the GFG is more inclusive than its predecessors and is to be welcomed but could go considerably further.

Reply from The Good Food Guide
As a long term reader of, and contributor to, the previous Good Food Guide, I am largely disappointed with the new version. I can (just about) tolerate the absence of the printed version as I found it easy to peruse annotate. My major gripe is with the reduced content - there are far fewer restaurants included, especially outside London. Many of the omissions (in my area, at least) were perfectly acceptable operations, if not neccesarily stellar. They are just as worthy of assessment as their more celebrated neighbours. I am also disappointed that the new Guide has not totally rejected the use of counties as a primary grouping - nowadays search areas can cover multiple counties within a relatively short distance. For example, living in north Hampshire my search area also covers parts of Surrey, Berkshire, Oxfordshire, Buckinghamshire and Wiltshire - and on occasions Central/South West London and Dorset. In fact, given the reduced number of entires nowadays for Hampshire, most of my searches are outside the county. My preference would be for primary searches to be based on a specified distance from the home location, rather than by county.

Reply from The Good Food Guide
It is really great to see The Good Food Guide continue, a great source to find great local food.
The useful map helps enormously to find local restaurants and pubs or for planning foodie trips or stays.

Reply from The Good Food Guide
Have been using the Good Food Guide as my go-to since the 1980s. Always loved its reviews though previously I thought that just like the Michelin there was only limited understanding of Asian food. That has now considerably improved. I was worried it had disappeared during the pandemic and I welcome its resurrection after the bad Waitrose-owned experience as an app with a considerably expanded list of dining options

Reply from The Good Food Guide
Love the Good Food Guide. For me the number one reference when it comes to dining out while visiting the UK.
Nevertheless so sad that they stoped their printed guide a couple of years ago. It was always so enjoyable to have this book at hand either in front of our own fireplace or en route.
Four stars only as the TGFG app doesn't work on my Android phone.

Reply from The Good Food Guide
Excellent reviews and very comprehensive

Reply from The Good Food Guide
My wife and I have relied on the GFG for 40 years. Miss the book, but the online incarnation is much more up to date and informative. Use it regularly and cannot remember a poor meal as a result. And the team is doing new things! Yesterday went to a specially arranged lunch open to all subscribers presented by Brad Carter and his team at their summer location of Evesham (usually Brum - look up Carters). Well worth the journey (to borrow a phrase). Lovely food, unique location in a key supplier's greenhouse and friendly co-diners. Keep up the good work!

Reply from The Good Food Guide

Reply from The Good Food Guide
Chaotic guide- difficult to find a place without several attempts - including a county only confuses

Reply from The Good Food Guide
Has never let me down. Reviews are as accurate and reliable as they've ever been and the digital format is useful for checking on the go.
the GFG in its new format continues the tradition of providing impartial, helpful reviews which is great. however there need to be more entries, some further improvements to the app/website functionality and it would benefit from a slightly more granular scoring system. there is also a great opportunity for the guide and the restaurants to offer member benefits.

Reply from The Good Food Guide
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.