Whisky Galore @ The Green Welly Stop Reviews 

380
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I saw a pair of Meindl Bhutan boots online priced at £222.99. I visited the shop to try them on and purchase to be told the boots which were £222.99 online were £290 in the shop. I appreciate shops ha... See more

Rated 3 out of 5 stars

One bottle sent from one Highland address to another. £7.99 charged rather than the advertised £4.99. I too run a mail order business in the Highlands and am familiar with the working perspect... See more

Rated 1 out of 5 stars

You can try all you want to dodge the question, but the fact remains the same. You are cashing in on the myth that the Royal Mail charges extra to the Highlands and islands, they DO NOT CHARGE EXTRA... See more

Company replied

Rated 3 out of 5 stars

Bought on line one bottle whisky checked progress next day logged on to site and found no record of my purchase I thought I must have made a mistake so ordered again then received two bottles oh well... See more

Company details

  1. Off Licence

Information provided by various external sources

the green welly stop a family run business in tyndrum offering good scottish hospitality. Sales of outdoor clothing and whisky in our online shops


Contact info

2.1

Poor

TrustScore 2 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(380)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class

Once again Green Welly provides a first class service. Great selection and if you're looking for something a bit different then this is the place to go

1 August 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Again we have had a rapid delivery at competitive prices of various spirits that are otherwise difficult to source.
Thank you

22 July 2015
Unprompted review
Rated 5 out of 5 stars

Good, fast, efficient and friendly service. What more can you ask for?

My order was placed via the web site on a Sunday afternoon. The order was confirmed and despatched on the Monday with me receiving the extremely well packaged order on the Tuesday. No-one can complain about that level of service. This was not my 1st order from Whisky Galore and the service/quality could not be faulted on every previous occasion. Keep up the good work - the good whiskies and the reasonable prices. Thanks

18 July 2015
Unprompted review
Rated 5 out of 5 stars

Spot on again with price and delivery

I've used the The Green Welly Stop to buy my whisky for a few years now and they've never let me down. The prices usually beat other online retailers and if you're patient they nearly always get stock of that special bottle you've been looking for. Delivery speed is first rate and it would take a bulldozer to damage the bottle given how well it's packed in so many protective layers of bubble wrap and cardboard. And I've even popped in once or twice on my way to and from the ferry and they're a friendly bunch in person too.

12 July 2015
Unprompted review
Rated 4 out of 5 stars

Good shopping experience

We loved our visit to the shop a few months ago and needed to restock, it was great to find we could use the online shop to do this. The only fault that could be improved on is a little bit more comunication with how the order process is going i.e. if there is going to be a delay or a stock problem etc. Would not go amiss, but other then this minor prob., a great bunch of folk to do business with and will be back again and again ;0))

3 July 2015
Unprompted review
Rated 5 out of 5 stars

Moniack Mead purchase

I found Whiskey Galore @ The green welly shop due to their extensive range of products and very good prices. The delivery cost was very good too considering the purchases are of a breakable nature. I ordered on the 16th of June, received notifications on the same day and further notification the following day saying the items had been dispatched. I received my order of 4 lovely bottles of Moniack mead on the Thursday the 18th. That is phenomenal service. The items were really well packaged to withstand the journey too. I would thoroughly recommend Whiskey Galore and will be browsing through their extensive list of goodies again very soon, especially for the mead as two bottles seem to have already disappeared :) mmmmmmmm it is just so tasty, yum. Keep up the excellent customer services. Thank you

1 July 2015
Unprompted review
Rated 3 out of 5 stars

More than I need

Bought on line one bottle whisky checked progress next day logged on to site and found no record of my purchase I thought I must have made a mistake so ordered again then received two bottles oh well I'll just keep them lesson learned

30 June 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Excellent whisky at a great price. Very quick delivery and the bottle was well wrapped.

Will be using again.

28 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was kept informed along the way regarding my delivery and it was delivered in excellent time. All my questions were answered immediately too - would definitely use again.

23 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Source of Whiskey

First class company with a excellent range and competitive prices to match. Quick postage and excellent packaging. Have used them a few times now and can't fault a excellent company.

18 June 2015
Unprompted review
Rated 5 out of 5 stars

Great price and fast service

Looked around for the cheapest price for a particular whiskey I was searching for, this was the cheapest place by far. Was a bit skeptical of the price of the shipping but even included was still cheaper than the next best option and it arrived very quickly and was very well packaged. I doubt I'll ever make it up to the actual shop but I'll be checking here first any time I try to buy whiskey from now on.

9 June 2015
Unprompted review
Rated 5 out of 5 stars

Awesome service

We have used Whisky Galore a number of times now, generally for 2 reasons, their price is always the best - and is often cheaper than buying at the Distillery - and they have a wonderful selection of whisky on their website, which is kept updated all the time.

What we have experienced each time we have used Whisky Galore is exceptional Customer Service - bottles are wrapped within their sleeves, then wrapped in paper, then bubble wrap before being cushioned in shredded cardboard within the outer box. They have always arrived safe and without damage, and very quickly, the team have even delayed despatch for a couple of days on request when we knew neither of us would be in to receive the delivery.

Overall I am very happy to be a customer of Whisky Galore, and would recommend them to anyone looking for whisky online.

8 June 2015
Unprompted review
Rated 5 out of 5 stars

The place to buy your whisky

have purchased a few bottles now and have received excellent service ,super package items and delivery is extremely fast best place to purchase your whisky

6 June 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic prices, great promotional e-mails and unquestionable service

Purchased a number of bottles, mainly in part due to the great promotional prices put on bottles that are unbeatable.

Promotional e-mails are precise, brief and aren't sent too often. Bottles were packaged up and delivered in no time. No additional charges to the North of Scotland also, unlike some Whisky Retailers.

1st class service.

2 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Received a voucher as part of a leaving gift from work colleagues and the website, selection, order process and very efficient delivery service really is unbeatable. Very impressed and would recommend Green Welly to anyone - and should add I am known for being hard to please!

31 May 2015
Unprompted review
Rated 5 out of 5 stars

Nice find

A very good choice of products and great prices - best I could find online for the item I was looking for, backed up with quick and secure delivery - top rate

21 May 2015
Unprompted review
Rated 5 out of 5 stars

Awesome product

I found the site by chance looking for a Glendronach.
I saw their own special cask and ordered 3 bottles. Came with a free Glencairn glass and even a chocolate that I gave to my oldest daughter :)
S&H to Luxembourg took a tad longer then expected but that can be forgiven when one tries the product.
I will order there again when the occasion arises

21 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

dear gentlemens, you probably have one of the best web sites in the whisky world. Competitive prices and honesty are your strengths.
If you can gather information in new arrivals, would further improve. Good work and congratulations.
Francisco-Portugal

14 May 2015
Unprompted review
Rated 5 out of 5 stars

Just brilliant

Excellent service through out. Well packaged. Tracking service of items worked brilliantly. Able to see it every step of way. Order on Friday with me before 10 on Tuesday. 5 stars all the way

12 May 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look