I was disappointed with my membership apart from my PT sessions with Megan who is an awesome personal trainer. However, I got a bad vibe from this place the first time I stepped in there. I wa... See more
Company replied
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I was disappointed with my membership apart from my PT sessions with Megan who is an awesome personal trainer. However, I got a bad vibe from this place the first time I stepped in there. I wa... See more
Company replied
We’ve been to other gym groups and this one is the most clean, well-maintained, and organised. There’s not broken or torn equipment, which I can’t say for other locations. The staff are great especial... See more
Great vibe and environment, gym staff all friendly and helpful with things like form etc. good equipment.
Company replied
A fantastic gym that excels above the standards one might expect of a commercial gym. The range of equipment provided is fantastic with them having 2 of almost every resistance machines. Perfect... See more
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Robert Boby way, Bury St Edmunds, IP33 3DH, Bury St Edmunds, United Kingdom
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They simply binned my lost property
Friendly inviting to all ages clean with great range of equipment nice price and good staff…5⭐️
I’ve been having weekly PT sessions with Robert in the Bury St Edmunds branch. I’m also a PT but wanted to be taken out of my comfort zone. I would highly recommend him to put the perfect programme together for you. Six weeks in and I’m feeling the difference in strength gains. Fantastic PT!
I recently joined The Gym Group and I couldn't be happier with my decision! The facilities are on point, with a wide variety of equipment that caters to all fitness levels. I have been able to adapt my training perfectly for my recovery from surgery. The staff is incredibly friendly and supportive, always ready to help with any questions or offer guidance on workouts. I especially love the group classes; they are fun and motivating, making it easy to stay committed to my fitness goals. The atmosphere is welcoming and encouraging, which makes every visit enjoyable. If you're looking for a gym that truly cares about its members and offers a fantastic environment to work out, I highly recommend this one! 🥹
I go daily and have never had a problem, great gym.
The stuff are really friendly and great for giving tip to in prove my work out
Always a good gym, decent equipment and availability for everyone and great that it’s 24/7 aswell would recommend 👍🏻
Friendly staff, equipment maintained properly with adequate cleaning processes. Not to mention the range of equipment available.
The gym is really clean and the equipment is in very condition, plenty of squat racks and benches too!
Brilliant gym and staff, really good mix of people of all abilities.
Good gym, great environment and an incredible amount of exercise equipment.
I’ve traveled to many different Gym groups and the Bury St Edmunds one (my home gym) is the best in terms of cleanliness, staff being present and willing to help and general atmosphere, well stocked! Things get changed up when they break. 5 stars
We’ve been to other gym groups and this one is the most clean, well-maintained, and organised. There’s not broken or torn equipment, which I can’t say for other locations. The staff are great especially David who is the best and routinely shares his encyclopedic knowledge on form. I highly recommend the experience and working with him!
Amazing and friendly staff. The gym is always clean and tidy.
staff is outstanding, many different varieties of equipment and machines to use, lovely environment.
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