Terrible place with staff that behave like mafia, if you ever complain or say anything that they don’t like, your pin will be terminated without explanation or advance notice. They treat members l... See more
Location
Switch location96 to 122 Uxbridge Road, W13 8RA London, GB
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See what reviewers are saying
Convenient and ok but 2 big issues to improve: Wifi does NOT work (Uxbridge road); its not a temporary problem, it almost never works and 4G does not work either there, so please upgrade your broadb... See more
Very big and functional gym! High quality, equipments new, in good condition!! GroupTrainers are enthusiastic engaging and well prepared, especially PT Ashley King, very friendly and ready to he... See more
Company replied
Love the gym and I’m there everyday, but few months ago the WiFi connection became very poor and hardly can enjoy my music or connection to outside while exercising. Usually there is no signal ther... See more
Company replied
Company details
Written by the company
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Contact info
96 to 122 Uxbridge Road, W13 8RA, London, United Kingdom
3.4
Average
128 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
It’s a great Gym
It’s a great Gym, and it doesn’t feel uncomfortable (as a female) to work out as there is plenty of space and equipment spread out across the whole floor. Friendly PT’s as well :)
5 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Very Cool gym
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback.
Good supporting from Marcos
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
It’s an all round enjoyable experience.
I have been coming to the gym for a while, and I found it an all round enjoyable experience. The atmosphere is friendly and I haven’t experienced anything negative.
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
This gym has lots of equipment and I've…
This gym has lots of equipment and I've had great experiences
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
It was an outstanding experience.
It was an outstanding experience.
Lots of equipment never have to wait for any equipment
Trainers were very polite
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Great gym to work out at
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback.
Very good
Good, large space. Great that they have yoga and pilates classes. Machines broken fairly frequently and entry keypads sometimes don't work first time.
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
It Is a good renovation after the…
It Is a good renovation after the pandemic, so I am shocked about it; in general is ok
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Very friendly staff and organised gym
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback.
The Gym Ealing
The Gym has recently been refurbished and is well-equipped with modern cardio and strength-training machines, including treadmills, ellipticals, stationary bikes, weight machines, and free weights. There is an extensive amount of equipment which is in great condition, and the gym is kept clean and tidy at all times.
It also offers a range of group fitness classes, from yoga and Pilates to high-intensity interval training (HIIT). The classes are led by experienced instructors and are suitable for both beginners and advanced gym goers. In addition to this, the gym also has personal trainers. I see Ashley, who is also the Assistant Manager, and he is so knowledgeable and supportive. His expertise has helped me to push past my limits and see results quickly.
I’d highly recommend both this gym and Ashley!
4 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Liston! An absolute superstar - Hiit class
The Hiit class by Liston F is great! Lots of different exercises and no two classes are the same! He motivates you to push harder but also allows to take a breather when we are tired!
2 April 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Reliable and good value for money.
Been going here for about 9 years and it just gets better throughout the years. Staff is always really lovely as well. Classes are great for all levels.
30 March 2023
Unprompted review
Reply from The Gym Group - London Ealing
Thank you for taking the time to share your positive experience at The Gym Group. We are thrilled to hear that you enjoyed your time with us and that we met your expectations.
At The Gym Group, we strive to provide our members with the best possible experience by offering top-notch equipment, expert trainers, and a supportive community. We are delighted to know that our efforts have not gone unnoticed and that you found our facilities and services to be up to par. We look forward to seeing you soon and helping you achieve your fitness goals.
Gym- good amount of equipment although…
Gym- good amount of equipment although it could have more machines focused on working out glutes. Foam rolls for post-workout would be a good addition too!
Staff- very nice, happy to help and friendly, especially Ashley is a star!
Wifi- doesn’t reach half of the gym.
30 March 2023
Unprompted review
Reply from The Gym Group - London Ealing
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
1st month at the gym
My experience at this gym has been a good learning experience for me to see the exercises that target areas of my body and the correct form. The staff are really helpful as they shown me what I was doing wrong with my form and told me how I should correct. All around a really good experience.
29 March 2023
Unprompted review
Reply from The Gym Group - London Ealing
Thanks so much for your feedback, Alex. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group London Ealing is made aware of your thoughts.
Overall experience with Gym group Ealing
What made me happy with this gym is the positive and respectful community. Gym has many machines and is in convenient spot. One of the best Gym group branches in London alone
29 March 2023
Unprompted review
Reply from The Gym Group - London Ealing
Kalesane - Thank you for taking the time to leave us a review. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group London Ealing is made aware of your thoughts.
World class gym
World class gym, the best one in London by far. Fantastic space with a variety of equipment and a lot of squat racks which means even during the busy hours you can manage to do free weights and use the machines.
The team who work here are so kind and helpful! Ashley who works here always says hi to everyone and gives off great positive energy. If I ever need help with form or have a question he and the team are there to lend their advice and knowledge. The space is incredibly clean and well kept, the bathrooms, showers and changing rooms are always spotless. The weights and equipment are also really well looked after, everything is put away and the space feels spacious and clean.
There is real sense of community when you come to this gym, you recognise familiar faces and everyone’s always been really polite and kind.
10/10
29 March 2023
Unprompted review
Reply from The Gym Group - London Ealing
Thanks so much for your feedback, Savannah Kelly. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group London Ealing is made aware of your thoughts.
Fantastic low priced gym
Since the upgrade the facilities have been great! Fantastic gym.
28 March 2023
Unprompted review
Reply from The Gym Group - London Ealing
Thanks so much for your feedback, Jack Morton. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group London Ealing is made aware of your thoughts.
Very kind staff
Did some plumbing work for the gym and Ashley was very helpful and welcoming
28 March 2023
Unprompted review
Reply from The Gym Group - London Ealing
Thanks so much for your feedback, Henry Scurry. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll ensure that the team at The Gym Group London Ealing is made aware of your thoughts.
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