The Gym Group - Northampton Central Reviews 49

TrustScore 4.5 out of 5

4.5

Abington Square, Kettering Road, NN1 4AJ Northampton, GB


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Rated 5 out of 5 stars

Ahmed at Northampton Central is always cheerful and highly motivating, especially when you’re struggling. He keeps classes fresh by mixing them up each week and consistently pushes you to perform at y... See more

Rated 1 out of 5 stars

The thumping loud music is intrusive and ruins the work out experience. You cannot hear your own earphones. Totally unnecessary as people are trying to listen to own music. When I politely asked a sta... See more

Company replied

Rated 1 out of 5 stars

Probably the worst gym I’ve ever gone too, 4 benches if that, one smith machine, all the machines are laid out in awkward fashion facing each other, then they closed yesterday for riots which I unders... See more

Company replied

Rated 5 out of 5 stars

Staff are great. When I joined, we got a ticket on my mums car, luke sorted it and made sure me dear old ma didn't get fleeced. Very honorable. Other than that, the staff are very welcoming and pleasa... See more

Company replied


Company details

  1. Gym
  2. Fitness centre
  3. Fitness Class

Written by the company

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Contact info

  • Abington Square, Kettering Road, NN1 4AJ, Northampton, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Club event with Estelle

Club event with Estelle. Great work out, loads of fun. Thanks Estelle!!

31 October 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Absolutely wicked staff

Absolutely wicked staff. The manager was very helpful and accommodating

Thanks again, will be back soon

⭐️⭐️⭐️⭐️⭐️🏋🏼‍♀️

28 October 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

had a hitt class with Estelle ,fab…fab hitt class

had a hitt class with Estelle ,fab class, really clear in her instructions ,works you hard ! booked in again ,highly recommend a class with Estelle

29 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Trained here for the first time and the…

Trained here for the first time and the customer service was great, good energy, friendly staff, felt very welcome, Luke the manager gave me some help and advice with my lifting techniques which I was very grateful for! Looking forward to training here again soon! :)

27 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Class experience

I just did a legs,bums&tums class it was really good and effective. My instructor was called Luke he was very friendly and motivating. I really enjoyed the class will definitely do it again.

26 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Highly Recommend

I was very happy The Gym Group opened a branch in this particular location (northampton central, july 22) as there was no other gym in this radius. The gym is well equipped with all the latest equipment. The staff i have met (Jamie & Luke) are very welcoming and friendly and happy to assist with any advice, issues or queries or how to use any of the equipment if unclear. Membership fees are reasonably priced. The bathroom facilities are clean and tidy.

7 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Love this gym!

Love the classes here and always feel super comfortable!

6 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Highly recommended

This is an excellent gym supervised by the friendliest of staff. It’s kept very clean and has a brilliant selection of equipments, from the weights and resistance machines to the functional/class zone. You're sure to find what you need.

To top it off parking is free. I highly recommend.

26 August 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

The Gym is nice and clean

The Gym is nice and clean, with loads of equipment to use it has free parking for members and the staff are Friendly.

I recommend anyone to come and try it out.

6 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Excellent gym

New equipment, friendly staff, and cleaned and tidied regularly. A brilliant gym

4 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Excellent gym.

Excellent gym would definitely recommend. The gym has a very friendly vibe. As a women going on my own I feel very safe & confident there. The staff are very friendly & helpful & make you feel welcome. There is someone there during core hours cleaning constantly. There is a lot of good equipment & most of them there are 2 or more so no queuing. As I said at the start definitely recommend this gym.

5 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

First gym I’ve ever been a member of…

First gym I’ve ever been a member of and I’m glad I joined. It’s always clean, spacious, very good selection of equipment. A good range of workout classes are available that are tailored to your needs. All staff are approachable and helpful at all times.

4 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

It’s great gym!

All the team members are so friendly and helpful. I’ve been doing a lot of Hit, circuits and fit pump classes with Jamie, Luke, Alex and Paige. They are doing their best to help everyone.
I highly recommend this gym to everyone.

2 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Very nice place

Very nice place, brand new, cool people, positive atmosphere, try it out :)

2 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Jamie was great doing the class.

2 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Jamie was awesome!

2 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 4 out of 5 stars

Great gym

Great gym, great classes but I just wish there were a few later classes so I can attend after work

1 September 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi, hope you are well.

Just following up with this.

The gym manager has confirmed that due to staffing issues at the time, we were unable to accommodate classes in the evening.

This branch is now pleased to confirm they can offer classes between 19;15-19:45.

Please view our class timetable for further information.

Rated 5 out of 5 stars

Honestly couldn't chose a better gym..

Honestly couldn't chose a better gym... plenty of equipment and very spacious. They offer a variety of classes which I've taken part!
I feel comfortable when doing my own workout and not feel judged like I've felt in other gyms.
Want to give Alex and Luke a massive shoutout!
Alex being my PT and a brilliant one at that and also doing great classes and being approchable.. and Luke for always doing grate classes and being approachable and friendly! 100% would recommend this gym

30 August 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

Highly recommend this Gym!!!

I’m really impressed by this gym, the staff are so helpful and kind and the equipment is always clean and tidy. It’s also got a great range of equipment and a really big open space for functional workouts and classes! I’m really happy I joined and I highly recommend this to anyone, whether you know your stuff or the gym is a new place for you!

30 August 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Rated 5 out of 5 stars

A really beneficial gym!

I’ve been really enjoying my experience at The Gym Group in Northampton Centre, the facilities are great, there are more then adequate free weights and cardio machines to use as well and it is always very clean which is a positive. The location is perfect and the staff are always helpful!

30 August 2022
Unprompted review
The Gym Group - Northampton Central logo

Reply from The Gym Group - Northampton Central

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

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