The Gym Group - Welwyn Garden City Reviews 7

TrustScore 3.5 out of 5

3.5

The Howard Centre, Unit 29, AL8 6HA Welwyn Garden City, GB


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Rated 1 out of 5 stars

If you want to work out jointly, you simply can’t !! SHAMEFULL! My boyfriend and I often work out together, but due to a recent tattoo he has not been able to do his full workouts, however he still c... See more

Rated 1 out of 5 stars

My daughter left her airpods at the gym. Phoned up and told there is no phone in the gym and so can't call anyone. I frankly do not believe this. They have a compute apparently and could have given me... See more

Rated 5 out of 5 stars

"The Gym Group in Welwyn Garden City is outstanding! With state-of-the-art equipment, knowledgeable trainers, and a welcoming atmosphere, it caters perfectly to fitness enthusiasts of all levels. Th... See more

Rated 5 out of 5 stars

Classes r great, equipment is always clean and even when busy you can get on something. Staff are fab and always willing to help. I’ve been a member a year now and no regrets.


Company details

  1. Gym
  2. Fitness centre
  3. Fitness Class

Written by the company

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Contact info

  • The Howard Centre, Unit 29, AL8 6HA, Welwyn Garden City, United Kingdom

3.5

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SHAMEFULL/ to work out alone!!

If you want to work out jointly, you simply can’t !! SHAMEFULL! My boyfriend and I often work out together, but due to a recent tattoo he has not been able to do his full workouts, however he still came with me for support yesterday and to spot me. He was then taken aside and accused of being a PT and then was suspended, even when showing his tattoo (in its healing sleeve), him never being in there with anyone besides my brother and/or myself, this being the first time his working out was more relaxed, us being able to prove we are a couple (many other
Couples work out together and packs of teenagers), us being on separate machines at times - all because the “PT’s are getting Jealous???!!” - was the comment made!! Disgraceful! He now feels uncomfortable in a place he uses to de-stress, and we are STILL waiting on management’s contact details

18 November 2025
Unprompted review
Rated 5 out of 5 stars

WGC gym rocks

Classes r great, equipment is always clean and even when busy you can get on something.
Staff are fab and always willing to help.
I’ve been a member a year now and no regrets.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

My daughter left her airpods at the…

My daughter left her airpods at the gym. Phoned up and told there is no phone in the gym and so can't call anyone. I frankly do not believe this. They have a compute apparently and could have given me an email so I could have organised a teams or zoom or other call but unhelpfully the operator said 'NO'. When you have organised matters that emergency calls cannot be taken then the client service, putting your customers first is simply not correct. So disappointing.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Great gym!

Great gym with lovely friendly members! Cannot recommend Leo enough for personal training sessions. He is focused professional and motivates me every session to keep improving!

23 December 2024
Unprompted review
Rated 5 out of 5 stars

"The Gym Group in Welwyn Garden City is outstanding and awesome

"The Gym Group in Welwyn Garden City is outstanding! With state-of-the-art equipment, knowledgeable trainers, and a welcoming atmosphere, it caters perfectly to fitness enthusiasts of all levels. The facility is always clean, well-maintained, and offers a range of classes that keep workouts exciting and effective. Whether you’re starting out or looking to level up, this gym provides everything you need for a top-notch fitness experience!"

26 October 2024
Unprompted review

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