The Hamper Emporium Reviews 

5,266
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,004 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning packaging, excellent product quality, and wide selection of items available for any special occasion. People also appreciate the exceptionally smooth ordering process, helpful staff support, and reliable delivery services provided across various locations. However, some customers also noted recurring issues with delivery delays and missed schedules for time sensitive orders. Consumers experienced frustrating setbacks when parcels arrived much later than promised for important milestone events. A few reviewers felt disappointed when shipments completely failed to reach their destinations on the expected dates.

What people talk about most

Product

Customers had positive experiences with product selection and presentation, noting high-quality items and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive right on... See more

Quality

Reviewers express high satisfaction with the quality of the products and presentation. Consumers consistently... See more

Order

Customers consistently note positive experiences with order processes being straightforward, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient handling and high satisfaction. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hamper Emporium is my favourite. The selection is great, compiling the right hamper is easy and the price competitive. The icing on the cake is the packaging and delivery. The packaging is beautiful a... See more

Company replied

Rated 5 out of 5 stars

The Red Wine & Nibbles hamper was a hit with my friends – it looked fantastic and made a really lovely gift. I needed it on a specific day, so I chose same-day delivery, and it arrived right on... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the welcome hamper provided to our new resident. She was extremely appreciative and expressed her gratitude for the thoughtful gifts included in the hamper. She also commen... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an 80th birthday hamper for my uncle, and I couldn't be happier with the experience. The hamper was delivered promptly, and the service from start to finish was excellent. Everyth... See more

Company replied


Company details

  1. Gift shop
  2. Corporate gift supplier
  3. Gift basket shop

Information provided by various external sources

Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.6

All reviews

(5,266)

979 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great Service

22 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your 5-star review! We truly appreciate your support and are delighted you had a positive experience.

Rated 5 out of 5 stars

My partner was extremely happy with her…

My partner was extremely happy with her gift, and the service that was provided, the packaging, the products and the timing of delivery there were no issues. I'll be ordering another hamper soon.

17 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that your partner was extremely happy with her gift and the service provided. We look forward to your next order!

Rated 5 out of 5 stars

My son and wife loved the hamper for…

My son and wife loved the hamper for their anniversary.
Full of goodies and bottle of wine to enjoy on the dayMany thanks for the service.

21 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that your son and wife loved the hamper for their anniversary, especially the goodies and wine! Thank you for your kind words about our service.

Rated 5 out of 5 stars

As always

As always, a really attractive hamper and delivered in double quick time.
It's these sorts of details that keep me coming back.

21 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you found the hamper attractive and that it was delivered quickly! We truly appreciate you highlighting these details and we're delighted to know they keep you coming back.

Rated 5 out of 5 stars

A perfect gift

A perfect gift, good tracking with order, beautifully boxed and the recipients impressed

14 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're delighted to hear that your gift was perfect and that you appreciated the good tracking with your order. It's wonderful that the recipients were impressed with the beautifully boxed presentation!

Rated 5 out of 5 stars

Just Beautiful

Beautiful choice of hampers for that special gift, fast delivery. I would recommend The Hamper Emporium 100% for that special gift.

16 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so happy to hear that you found our selection of hampers beautiful and our delivery fast. Thank you for your wonderful recommendation!

Rated 3 out of 5 stars

the hamper was lovely and appreciated

the hamper was lovely and appreciated. my issue is with the delivery. i paid for australia post express consignment for 2 day shipping. on the day before it was supposed to be delivered status read “out for delivery” and was then returned to shipper because i had the word “australia” in the address fields twice. all of the pertinent information was in the address, street, suburb, postal code. i’m in the US and wanted to be sure to have a gift for my daughter birthday so i was able to repay the shipping (higher amount this time) and delivery was made by a courier i believe. i think if the original shipping was handled correctly and with an OUNCE of common sense the hamper would have been delivered on the correct date for the original shipping costs

15 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback! We have passed this on to the relevant team.

Rated 5 out of 5 stars

Excellent range of hampers and fast…

Excellent range of hampers and fast delivery service.

20 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your wonderful feedback! We're so pleased to hear you enjoyed our wide selection of hampers and that our delivery service was fast.

Rated 5 out of 5 stars

Technical difficulties and service

I was having technical difficulties and when I phoned the helpful lady apologised for the inconvenience and had to process my order manually. She was extremely friendly, polite and helpful.

13 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so glad to hear that our team was able to assist you with your order and provide such a positive experience despite the technical difficulties!

Rated 5 out of 5 stars

Quick

Quick, easy and beautiful choices. Beautifully presented with quick delivery.

16 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're delighted to hear that you found our choices beautiful and that your order was presented wonderfully with quick delivery. Thank you for your kind words!

Rated 1 out of 5 stars

Delivery never arrived

Delivery never arrived. Was told it was lost in transit.

17 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

Thank you for your feedback! We understand that our Customer Service Management team has been in touch with you to address your concerns.

Rated 5 out of 5 stars

Easy to use website and all steps…

Easy to use website and all steps seamless and efficient including delivery

15 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so pleased to hear that you found our website easy to use and that your entire experience, including delivery, was seamless and efficient. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Confidence in the delivery

The delivery was on time and the updates of the transit was confident building in the delivery process.

17 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are delighted to hear that your delivery arrived on time and that our transit updates made you feel confident in the process. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

This was a gift to friends who live on…

This was a gift to friends who live on a property in the country . It was delivered to their door and they were delighted with the gift itself and presentation.
Thank you for making this so easy and delivering a quality product 🙏

17 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that your friends loved their gift and its presentation! It's wonderful to know we could help make gifting easy and provide a quality product.

Rated 5 out of 5 stars

Amazing hamper filled with beautiful…

Amazing hamper filled with beautiful products and so well priced.
Quick delivery too 5 🌟

1 June 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We're so pleased to hear that you found our hamper amazing, filled with beautiful products, and well-priced! We're also glad the delivery was quick. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Luxury items

Luxury items , delivered on time, no hassles very professional staff .5 stars

14 July 2026
The Hamper Emporium logo

Reply from The Hamper Emporium

We are so happy to hear you enjoyed our luxury items and professional staff. Thank you for your kind words!

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