I was able to buy all of the products I was looking for; the stock variety is great. I realised I had ordered the wrong number of one item and rang back, and the customer service was faultless. They s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not trust this is a scam company. I had an email saying the sockets that were in stock when ordering are now not in stock and to reply to the email with option choice. I replied to the email and it... See more
Can't fault this company. Excellent, well priced, good quality products. Supreme service, good communications. I ordered some light switches from them but unfortunately ordered 1 of them in the wrong... See more
Company replied
Absolutely love these modern switches, my sister first purchased these for her house when she was renovating I loved them so much I bought them as well. Excellent quality and very fast service I will... See more
Company details
Information provided by various external sources
Online Decorative Lighting & Electrical Retailer, Brands include, Varilight, Dar, Endon, Saxby, Searchlight, Elstead, Oaks Lighting, Kanlux, illucio, & Trendi Switch
Contact info
Unit 12 Riverview Business Park, Station Road, RH18 5FS, Forest Row, United Kingdom
- 01342 821 433
- sales@theinternetelectricalstore.com
- www.theinternetelectricalstore.com
3.8
Great
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was very quick
Delivery was very quick. I needed to get info and my query was answered quickly. I would recommend this retailer
15 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
I ordered the Trendi 1 Gang 2 Way 10…
I ordered the Trendi 1 Gang 2 Way 10 Amp Rocker Chrome Light Switch in Glossy White (3 Pack). They are exactly what we wanted, living in Australia you do not get a large choice and these are very different and great for the price. Delivery was super quick!!!!
13 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Excellent service and good value
12 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Superb service very quick
Superb service very quick and easy to use website would reccomend this organisation to anyone
10 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Really friendly and helpful
Really friendly and helpful. Knowledgeable about their products. Would shop there again and recommend
9 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Good Quality Product at a Fair Price.
Good Quality Product at a Fair Price.
Delivered Quickly and on time
9 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Very good service
9 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Excellent
Excellent
You made sure i got my items even when they were return twice
Staff very help indeed
Merry Christmas
8 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Excellent products and service
Excellent products and service. They even checked my order with me as one product didn't match the others I had ordered. I had clicked on the wrong thing and they then corrected it for me. Would definitely recommend and when I need switches and plug sockets again they will be my go to site.
8 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Brilliant service
Brilliant service. Goods arrived before expected. Value for money. We were very impressed
3 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
A costly and disappointing experience.
Having telephoned and ordered a Varilight single gang remote control dimmer switch, for delivery the next day, I was very disappointed to receive a Varilight Eclique 2 LED Dimmer instead. This was useless to me. On phoning the company, I was told that I could re-order the item, provided that I pay for it again immediately, and then they would provide a refund for the incorrect item if I returned it to them, using a Returns form, which they would send me. I did this and had to pay the postage cost involved. After receiving the refund for the amount of the incorrect item only, I asked the company whether they would also be prepared to reimburse me for the costs of delivery and return involved. After hearing nothing further from the company, I contacted them again on several occasions and eventually received the reply that my request had been referred to a Director of the company, who had refused my request.
Following this experience, will never deal with this company again.
3 December 2020
Unprompted review
Great choice and when I had a query…
Great choice and when I had a query they showed fantastic personal care. Internet based but great human touch.
2 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Excellent service received items well…
Excellent service received items well packaged and quick.
2 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
Brilliant all round service
The products were great quality and were delivered quickly. I would highly recommend the service that they provided. Definitely using them again.
2 December 2020
Reply from The Internet Electrical Store
Thank you for your kind review. If you need any more in the future, have 10% off with code '10%AD'
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.