The Islamic Shop Reviews 

227
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the products, finding them beautiful and well-made. Many people also appreciate the efficient service and fast delivery, often arriving quicker than expected and well-packaged. Some people were dissatisfied with significant delivery problems, including orders never arriving, being delayed, or incurring unexpected additional fees. Additionally, some reviewers reported receiving incorrect items and faced a complete lack of response from customer service when trying to resolve issues or inquire about missing orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising items... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising the fast delivery, often... See more

Quality

People report positive experiences with quality, consistently praising the amazing quality of products and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting that their orders... See more

Response time

Customers had negative experiences with response times, with many reporting a lack of communication after... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Packaging was good but I got the parcel delivered delayed more than a week from the expected date of delivery. I would appreciate if the correct estimated date of delivery was mentioned while making t... See more

Rated 5 out of 5 stars

I initially purchased five prayer mats and had a smooth experience with no problems. Encouraged by this, our community group decided to order and pay for 25 mats. Unfortunately, this larger order neve... See more

Rated 5 out of 5 stars

My first purchase was of a can of air freshener, it was delivered quicker than I thought. The packaging was excellent and the smell was awesome. Ordered more immediately, I forgot to add an item to my... See more

Rated 5 out of 5 stars

Item i purchased was out of stock. Company called me and offered either refund or free upgrade of the item. I accepted the free upgrade, which was delivered same day. Excellent service and comms. Woul... See more


Company details

  1. #3 of 3 best companies in Religious Goods Shop
  2. #106 of 116 best companies in Perfume store
  3. #3 of 3 best companies in Religious Book Shop
  4. #21 of 21 best companies in Warehouse

Written by the company

Welcome to TheIslamicShop.com, your premier online destination for a curated selection of exceptional Islamic products, embodying the essence of faith, culture, and style. Immerse yourself in a world where tradition meets modernity, and discover an exquisite array of Islamic-inspired items meticulously curated for your spiritual and lifestyle needs. Our Collection: Explore our thoughtfully curated collection featuring Islamic fashion, home decor, accessories, books, and more. From elegantly crafted clothing that seamlessly blends modesty with contemporary design to tasteful home accents that celebrate Islamic art and calligraphy, our diverse range caters to individuals who seek authenticity and excellence in every aspect of life. Quality Craftsmanship: At TheIslamicShop.com, we take pride in sourcing products of the highest quality, reflecting the richness of Islamic heritage. Whether you're looking for modest fashion that makes a statement, intricate prayer rugs that elevate your sacred space, or meaningful gifts that convey a sense of spiritual connection, our commitment to craftsmanship ensures a level of excellence that resonates with your values. Tailored for You: We understand the unique needs and preferences of our diverse community, which is why we strive to offer a personalized shopping experience. Navigating our user-friendly website, you'll find an intuitive interface that simplifies your journey, making it effortless to discover products that align with your taste and lifestyle. Empowering Cultural Expression: TheIslamicShop.com is more than an online store; it's a platform that celebrates cultural expression and fosters a sense of unity within the global Muslim community. We believe in empowering individuals to express their identity with pride, offering a carefully curated selection that transcends borders and brings people together through shared values. Secure and Seamless Shopping: Enjoy the convenience of secure and seamless online shopping with TheIslamicShop.com. We prioritize your satisfaction, providing a reliable platform that ensures your transactions are protected, and your purchases reach you with the utmost care. Join Our Community: Become part of our vibrant community that shares a passion for embracing Islamic traditions with a contemporary flair. Connect with us on social media, explore our blog for insightful content, and be the first to know about exclusive offers and new arrivals. Embark on a journey of discovery at TheIslamicShop.com—where faith, culture, and style converge to enrich your life in every way. Shop with confidence, celebrate your identity, and experience the best in Islamic-inspired living.


Contact info

3.7

Average

TrustScore 3.5 out of 5

227 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(227)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just awful company

Just awful company. I never received my order. They packaged it so poorly the delivery company had to tape it - empty of any content. Maybe they didn't even send anything! They refuse to respond to emails, messages and I had to open a chargeback against them.
I would NOT recommend. A bunch of thieves and nothing else.

2 July 2024
Rated 5 out of 5 stars

Great!

Great!! Super fast delivery im so happy with my purchase i need to come back and check the whole website 🤩💯🤲🏾

15 July 2024
Rated 2 out of 5 stars

Did not send the item!

Did not send the item. I had to file a claim with Paypal and was returned my money.
After filing a claim with PayPal, I received the item one week later.

2 July 2024
Rated 1 out of 5 stars

SLOW and they don’t respond via anything (email, phone or webchat)

Did eventually get what I purchased but sent multiple emails, tried to ring the number which says the inbox is full then disconnects and web chat, you get automatic response and then no further answers to questions. I ended up opening a PayPal case after no response from the company and then eventually it was sent by them during this time. Would not recommend- takes forever and bad customer service. Avoiding from now on.

2 July 2024
Rated 1 out of 5 stars

I have sent E mails

I have sent E mails, text and voicemail asking for a pre paid delivery label. I have received no response.

The keffiyeh that I want to return is cheap quality and has a thread coming of it.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Good website

All was ok, ordered with express delivery and delivered within the promised time. Item was good and cheaper than most other merchants.

29 May 2024
Rated 1 out of 5 stars

Quality of item bought was terrible

Quality of item bought was terrible. Clothing had holes and tread hanging off. Tried to get in contact with the company but no response on email and phone number never picked up. Very upset

9 May 2024
Rated 5 out of 5 stars

Keffiyeh scarf

Really nice quality scarf and arrived fast, is not as thick as traditional keffiyehs but still made from cotton and much better than the cheap polyester ones

8 May 2024

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