The Kit Area Reviews 91

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Everything was delivered on schedule and in excellent condition. I will certainly purchase from this shop again. The jerseys were very well packaged and even included extra football-related stickers—a... See more

Rated 5 out of 5 stars

I was fortunate enough to meet the Boutique Soccer/Kit Area team in person at one of the markets where they were present. Friendly, affable, hard-working to become an international benchmark. About... See more

Rated 5 out of 5 stars

The jersey arrived swiftly and was exactly as advertised, meeting all my expectations. The quality and fit were spot on, reflecting the product description accurately. I'm thoroughly satisfied with th... See more

Rated 1 out of 5 stars

My son ordered a T-shirt on the 11th of september and hasn't received anything. We've tried to contact them sending several emails to two email addresses, instagram and chat messages but they don't re... See more

Company details

  1. Football shop

Written by the company

Your dream shirt is there, since 2011.


Contact info

3.9

Great

TrustScore 4 out of 5

91 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Cancel my order nr TK1550A

I'm still waiting for the cancelation of my order.
I've placed the order on 11 of September, requested cancelation on the 25th and nothing happened until this moment.
I ask you to solve this problem as soon as possible!

11 September 2024
Unprompted review
The Kit Area logo

Reply from The Kit Area

The cancellation has already been made.
As has been said, there was a problem with access to the backoffice, to which we are totally unaware, and which has greatly affected us.

the refund will be available in your original payment account within five working days.
until then, please wait.

Rated 1 out of 5 stars

My order was made on september 24.

My order was made on september 24.
It was said that I would recive my purchase in 7-14 days but when i check order status it says that it still has not been shipped. I sent 5 emails and they never replied. It was a birthday present so it kind of lost meaning now

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Order: TK1549A. Iv ordered a jersey for my friend's birthday on september 11th and it still didn't came, it's not even shipped. Its a shame because he really wanted the jersey for birthday and now its late.

11 September 2024
Unprompted review
The Kit Area logo

Reply from The Kit Area

Hello, Justin.
We're sorry to hear about your experience.

We are experiencing some problems with our backoffice.
It's completely unrelated to us. We're talking to the server to sort it out, but it's not easy.

When we get through, and we hope it will be in the next few hours, we'll cancel and refund you.

Please note that all communication channels are in the back office, and that to cancel the order we also need to log in there, of course.

I'm sure you'll have the opportunity to get your money back and here's why the order still hasn't been dispatched after all these days.

Rated 1 out of 5 stars

Bad quality fake kits

Bad quality fake kits, probably manufactured in the worst conditions and probably dropshipped. Don't buy, stick to original vintage

22 August 2024
Unprompted review
The Kit Area logo

Reply from The Kit Area

Super curious to know your order number to find out what went wrong.

Or it's a totally fake and dishonourable review.

Shame on you.

Rated 1 out of 5 stars

Ordernr. TK1474A. Bad customer service

After a few weeks my shirt arrived but it didn’t fit. On the website it says I should contact thekitarea per mail and that they would respond within 14 days. so I did just that. After waiting 14 days I had not yet received a response, so I mailed a reminder to please process my refund request. It has now almost been a month since my first mail and 2 weeks since my second mail and I still have not heard anything from them.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, the shirts they have available are superb. Their deliveries to Slovakia are great although my latest order was very late. But it worked out in the end and I really enjoy my new jersey.

7 August 2023
Rated 4 out of 5 stars

They know their stuff

They know their stuff. Great quality kits Minor issue with delivery because the product wasn't dispatched on time to the carrier. But I love the kits.

11 November 2023
Rated 5 out of 5 stars

Very good quality shirts

Very good quality shirts. I have ordered may be 6 shirts from here and they were all good quality and affordable, I had 0 issues with shipping and it arrived, in a reasonable time.

6 October 2023

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