The Loaded Tea Shop Reviews 378

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 367 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious and varied flavors, often noting the absence of a fake sugar taste and the energy boost they provide without a crash. Many appreciate the health benefits, such as increased water intake and added vitamins, and find the products easy to mix and enjoy daily. The customer service is frequently highlighted as outstanding, with people commending the quick response times and helpfulness in resolving issues. Reviewers also mention the efficiency of the ordering process and fast shipping. However, some customers also noted issues with product quality, such as hardened packets and a harsh, chemical-like taste. There were also concerns about the lack of visible expiration dates and occasional incorrect or missing items in orders, though customer service was generally quick to address these problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the great taste, variety... See more

Order

People report positive experiences with order, finding the process quick and easy, with many becoming repeat... See more

Quality

Clients share positive opinions on quality, frequently praising the great taste and variety of flavors, with... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as amazing,... See more

Response time

Customers consistently report positive experiences with response times, often highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an amazing company!!! These Loaded teas have great taste and so many flavors with each one a unique taste!! My daughters and my husband try to steal my drinks all the time!!! So thankful I tri... See more

Rated 5 out of 5 stars

Not only is the product delicious, but the customer service and prompt responsiveness is exemplary and something more companies could take note of! I am on my fourth order! I also love the cute, qui... See more

Rated 5 out of 5 stars

I've only tried one flavor (mermaid) and it was amazing. I did have an issue, and contacted customer service. I'd say more a me issue then a Loaded Tea Shop issue, and they were caring and wonderful a... See more

Rated 5 out of 5 stars

Excellent customer service!!!! I only ordered 5 flavors to try and I just tried fruit rollup and it’s AMAZING!!! I wasn’t sure I would like them but it’s soooo good and I mixed mine with 40oz of water... See more


4.8

Excellent

TrustScore 5 out of 5

378 reviews

5-star
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1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

This tea is awesome!!

This tea is awesome!!! It was very fast shipping. I will be ordering more, and I am waiting on a shipment to arrive now. The taste of them is very good. Thank you so much.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

This is a business that absolutely…

This is a business that absolutely practices what they preach, they put customer satisfaction first. 1st things 1st, the tea flavors are amazing. They are great solo or if you mix with flavored syrups or even sparkling water. But the real kicker is as Im waiting on my 4th order, the company emails me and says they notice an issue with the shipping and went ahead and sent me a replacement order! What company now a days actually checks and makes sure the order was received. I’m a business owner and they’ve definitely inspired me to step it up! I’m a forever customer now FOR SURE!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I’m in love with this place!!!

I’m in love with this place!!!! I was a little hesitant to try it but once I did I am
Never going back to coffee!!! I drink this all day and I never feel the mid afternoon crash anymore!!!! I feel better and it’s helping me drink more water!!! I look forward to making one every morning! I am truly addicted!! I haven’t found a flavor I don’t love yet!! They are all so amazing tasting!! Try it!! It’s so worth it!!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Hands down, the fastest responding,
kindest, best customer service around! Sent an email on a order concern and got a response and solution almost immediately. They care about their customers.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service

Well, to start with the mixes are delicious. I haven't had a bad one yet. I'm even mixing flavors now. Once I had the Cinnaburst, I had to have that kick at the end of most of my drinks. Obsessed!!
Most importantly the customer service is amazing. My Shop Pay had a temp address and I didn't realize until after I hit the bottom. I went straight to the confirmation email and replied with cancel or update my address. A big OOPSIE on my part. Within minutes thet replied back with confirmation they fixed my address. So, no need for me to reorder.
Awesome!! You just can't ask for better.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

OMG THIS IS CHANDRA HARMON AGAIN I CANT…

OMG THIS IS CHANDRA HARMON AGAIN I CANT HELP THIS BUT AMERICANS PLEASE STOP DRINKING SUGAR EVERYONE NEED TO DRINK LOADED TEA PLEASE ITS GOOD IT WILL CHANGE YOUR LIFE NO SUGAR NO CARBS NO CALORIES THE BEST CLEAN TEA IM TOWN WE LOVE IT🙏🙌😋😘❤️❤️

1 May 2026
Unprompted review
Rated 5 out of 5 stars

These are awesome!

These drink packets taste fabulous and it's so fun to try the different flavors to find your favorites. They are easy to carry to mix with your water anywhere and definitely make staying hydrated easier! I will be sharing Loaded Teas with anyone I can

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Delicious

Easy simple to order. Perfect all day sipping experience. Truly delicious and fun, healthy way to get your water intake. Flavor is better then any tea made in a nutrition shop right from your own kitchen.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I accidentally forgot to add the…

I accidentally forgot to add the discount to my order and customer support was wonderful! They responded immediately when I emailed them and adjusted the amount of the discount and refunded the difference. This is my second order of Loaded Tea and I love all of the flavors I have tried so far!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

100% Good 0% Bad

Loaded Tea tastes great 0% of the bad stuff 100% of the good stuff and taste Grrrrrreat feels wonderful. It's not an overbearing caffeine boost/rush. It's very refreshing. This is a win win productive

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Honestly

Honestly, the best company that I have ever ordered from I can’t even count how many times I have ordered from them and not to mention I can’t even explain how quick they emailed back. The customer service is out of this world amazing and I look forward to every order to come.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

The tea is great its everything the…

The tea is great its everything the other reviews say. No "fake sugar" taste. You can also get more then 32oz out of it. Clean energy, for sure. I feel safe giving it to my kids. The customer service is outstanding, I forgot to up date my address. My other order went to my old address, they sent me out my same, order and didnt charge me. The teas truely do arrive in about 4 days after ordering. I highly recommend this company.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service when there…

Excellent customer service when there was an issue with shipping. They responded quick and friendly and resent the order. I tried the paradise mango this morning and it was delicious! Looking forward to trying more flavors! Love this tea and company

5 May 2026
Unprompted review
Rated 5 out of 5 stars

A very promising experience.

I would like to take time out in my busy schedule to let everyone know how much I The loaded tea. I was very skeptical about trying to drink the tea because it said energy drink. I did not want to be jittery all day or have My heart race all day. I have enjoyed all of the flavors that I have had. Haven't picked out my favorite yet but the one thing I was mostly impressed about was the flavor the taste and the simple fact that they don't use any of the red dyes keep up the good work if you want to try something really good a lot of flavors please give them a try.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is top notch

Customer service is top notch! I mistakenly thought my order was not correct, I emailed the company at 4:30pm and revieved a human response within 30 minutes. I realized the mistake was mine. I could not wait until tomorrow to try one of the teas. I made it and my mouth and mind are blown with how great it tastes! Im already planning to make another order next week! Thank you so much

5 May 2026
Unprompted review
Rated 5 out of 5 stars

I have truly found a drink that tastes…AWESOME

I have truly found a drink that tastes absolutely amazing and refreshing without having to taste aspartame and that fills your system with nasty chemicals. I highly recommend everyone trying this and the flavors are delightful with good energy. Finally a drink that is not expensive either. I fill up my 40oz water bottle.😊 Good to go!!🙏🌸🌺💦Thank you ladies for putting this together from your own business and the kindness of your heart.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

My auto fill put my old address in

My auto fill put my old address in, and I didn't catch it until the order went through. I contacted the loaded Tea Shop and told them what happened, and they got right on it and took care of everything. They were very polite and helpful. I strongly recommend buying from here.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Dr Approved Energy Drink

Soo glad I found these teas! They are absolutely delicious 😋 A great alternative for anyone who needs an extra boost of energy but doesn't want to fill their bodies full of unhealthy caffeine. You can increase or decrease the amount of energy with the amount of packet to water ratio you use. Their customer service is top notch! They are full of vitamins and the best part my Dr approves of me drinking them! I haven't found a flavor I don't like. I can make a drink in the morning and just keep adding water to it throughout the day! 1000% recommend Loaded Teas to everyone!!! I'm already on my 3rd order ! They have a lifetime member in me now!!!

4 May 2026
Unprompted review

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