The Loaded Tea Shop Reviews 387

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 367 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious and varied flavors, often noting the absence of a fake sugar taste and the energy boost they provide without a crash. Many appreciate the health benefits, such as increased water intake and added vitamins, and find the products easy to mix and enjoy daily. The customer service is frequently highlighted as outstanding, with people commending the quick response times and helpfulness in resolving issues. Reviewers also mention the efficiency of the ordering process and fast shipping. However, some customers also noted issues with product quality, such as hardened packets and a harsh, chemical-like taste. There were also concerns about the lack of visible expiration dates and occasional incorrect or missing items in orders, though customer service was generally quick to address these problems.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the great taste, variety... See more

Order

People report positive experiences with order, finding the process quick and easy, with many becoming repeat... See more

Quality

Clients share positive opinions on quality, frequently praising the great taste and variety of flavors, with... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as amazing,... See more

Response time

Customers consistently report positive experiences with response times, often highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an amazing company!!! These Loaded teas have great taste and so many flavors with each one a unique taste!! My daughters and my husband try to steal my drinks all the time!!! So thankful I tri... See more

Rated 5 out of 5 stars

Not only is the product delicious, but the customer service and prompt responsiveness is exemplary and something more companies could take note of! I am on my fourth order! I also love the cute, qui... See more

Rated 5 out of 5 stars

I've only tried one flavor (mermaid) and it was amazing. I did have an issue, and contacted customer service. I'd say more a me issue then a Loaded Tea Shop issue, and they were caring and wonderful a... See more

Rated 5 out of 5 stars

Excellent customer service!!!! I only ordered 5 flavors to try and I just tried fruit rollup and it’s AMAZING!!! I wasn’t sure I would like them but it’s soooo good and I mixed mine with 40oz of water... See more


4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
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1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Loaded teas are my ABSOLUTE FAVORITE…

Loaded teas are my ABSOLUTE FAVORITE thing to drink!!! I LOVE THEM!! I drink one daily!!! I have placed 4 orders already!! They are ABSOLUTELY AMAZING!!! Highly recommended!!!! INFINITY STARS OUT OF 10!!!! ⭐️⭐️⭐️🌟🌟🌟

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I tried the Bahama Mama

I tried the Bahama Mama. The flavor was spot on. I will definitely have to buy more to make the adult version! Such a great iconic flavor to help get me through work!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Best Flavor drinks EVER!

I saw the loaded tea add and being that I am a diabetic and there was no sugar no carbs etc. I thought let me try it. It doesn’t taste like tea but has the best flavor. I put ice water and the packet the whole packet was strong but I enjoyed it so much. You don’t have to put the whole packet. I would buy these again. This was the best I ever had.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service was top notch

Customer Service was top notch, they responded very quickly and they were very helpful. There was a hiccup with my order but we got it all sorted out.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

This company is awesome.I made the…

This company is awesome.I made the mistake of thinking I did not get my entire delivery.They answered me almost immediately.Their answer fix the situation which they're wasn't one I just didn't see everything and everything in this package so far tastes amazing.I will definitely be ordering more.And everybody should try this stuff

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I messed up my address

I messed up my address, reached out to them and they took care of the issue right away. They made sure to stay in contact with me through the whole thing, so I knew what was going on at all times. Customer service is amazing!!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

They have the most amazing guilt free…

They have the most amazing guilt free drinks I have ever tried.
Ordering is super easy and delivery is quick.
price is amazing since one packet will last all day long and better then any energy drink I have bought.
Customer service is always there to fix any issue you may have. I am 100% a happy customer.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I kept seeing the loaded tea come…

I kept seeing the loaded tea come across my social media and decided I would give it a try. I was drinking energy drinks and they were just leaving me with a racing heart followed by a need for a nap. The first day I tried a tea I did not have that crash feeling and brain fog. They also have great customer service as I put in my adress wrong and they changed it for me without having to cancel my order order and start over! I am thankful a healthy choice of energy that isnt loaded with food dyes and things that are not good for you.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I love these drinks

I love these drinks. No jitters. Only clean energy. One packet lasts all day. I just keep adding water and the flavor remains. No bitter aftertaste. Highly recommend.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

This company goes above and beyond in…

This company goes above and beyond in customer service. There was an issue with my delivery and they did not hesitate to make it right. For that alone I will become a repeat customer. I've had a chance to taste two different flavors which brought me back to childhood memories drinking kool-aid on a hot summer day. I can't wait to try more flavors and share the goodness with family and friends. If you've been hesitant, make the purchase! It's worth it.

-a satisfied customer 😋

28 April 2026
Unprompted review
Rated 4 out of 5 stars

This is one of the best customer…

This is one of the best customer service experiences I have ever had!

While I was very excited to try your wonderful sounding flavors, I personally cannot tolerate the "non-sugar" taste and after taste. I did try the two free ones, diluting them substantially, but it's still to strong for me.

I sent an email this morning to return the rest and get a refund. I had no problem getting it taken care of, customer service was so friendly and accommodating!

Wonderful company!!!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

When I order my items, I didn’t get a screen shot of order #. This was Wednesday when I placed order. On Monday someone asked if I received my loaded tea, I was like oh , not yet. I panicked couldn’t find my receipt, my account didn’t have any previous orders. I sent a private message they responded almost immediately. They told me what to do and who to email. Immediately after sending a detailed email, I was told it was out for delivery. I was so excited, but even more so after my first loaded tea. They are delicious and I am hooked.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Loaded Teas are a game changer!

The teas are amazing! They have really made a difference in our household. We ditched the energy drinks! I made an order that got lost in shipping. Their customer service responded immediately and shipped a replacement the very next day! Definitely a 10 out of 10, HIGHLY RECOMMEND!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical about this tea but…

I was skeptical about this tea but decided to order it anyway. It is fabulous! Great flavors, great taste, mixes well no residue. Don’t wait to try this! You won’t be disappointed.
Also I had a question for the loaded tea team and they responded within hours. Fantastic customer care! Thank you for a great product!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Delivery of orders is great

Delivery of orders is great. I have completely given up drinking any and all sodas.Giving up my diet sodas is a major change for me. I have not found a flavor I do not like and I am feeling great. Thank you so much

24 April 2026
Unprompted review
Rated 5 out of 5 stars

The Loaded Tea Shop Loads up my Tastebuds

I found your shop by accident on my Shop app… I have seen other tea shops but for some reason, your shop caught my eye… after reading your tea ingredients, I will definitely stay with you. Not only for the flavor(s) & delivery quickness but no other teas that I have seen have so many vitamins like yours. Thank you so much for your goodness & continued delicious products 😊🤩 along with the really quick delivery.

22 April 2026
Unprompted review

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