Thenaturalspa Reviews 

52
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Love this company! I was gifted their advent calender at Christmas which gave me the chance to try a whole range of their products, which it turns out I like a lot of! My favourites so far: -... See more

Rated 5 out of 5 stars

Great company, really super stuff (soaps, shampoo bars, conditioner bars and bath salts) All the products I've used so far have been fab for my sensitive skin/scalp. The fact they are all eco friendl... See more

Rated 5 out of 5 stars

I have been buying natural spa products for over a year and I love it. Different products avaliable with regular updates. The conditionar bars last for weeks and soften my hair more than regular bottl... See more

Rated 5 out of 5 stars

Natural Spa products are so gorgeous, I rave about them all the time. Using their shampoo and conditioner bars, my hair has never felt healthier. It certainly makes a difference when it's not weighe... See more

Company details

  1. Cosmetics Industry

Written by the company

Plastic-free, ethically sourced, vegan friendly and great value hair and personal care products all handmade using traditional techniques in Devon UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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No recent history of asking for reviews

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4.7

All reviews

(52)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this company

Love this company! I was gifted their advent calender at Christmas which gave me the chance to try a whole range of their products, which it turns out I like a lot of! My favourites so far:
-Patchouli Rose soap, amazing smell
- Himalayan soap bar, just the right amount of exfoliating for me
- Conditioner bars, they are a bit solid but so worth it as you really don't need much and they last forever
- Rosemary lime leave in conditioner, so refreshing
- Lip balms
And a bunch more, but these are my top so far

I'd been using Lush before which I still like for other things like makeup, but for soap and hair it's been great to find a small and way more local business! Can't wait to bring natural spa minis travelling as well as they're perfect size and no need for liquid shampoos or conditioners.
Shout out to my Aunty for gifting us the advent calender!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Love thenaturalspa :)

Love thenaturalspa; particularly like their highly-scented body scrubs and soap bars (superb quality and value for money!). Always a quick, reliable service, friendly team and I love their ethics as a business.

7 March 2024
Unprompted review
Rated 1 out of 5 stars

Poor products and customer services.

I bought a big box bundle couple of years ago and eventually using them up. They arr all soap and shampoo bars. They just don’t lather up at all. When I called they said my soap was over a year old. I asked I didn’t know there is an expiry date for soap and shampoo bar. They gave me a five pounds voucher back and the code doesn’t work. When I contacted them again they just ignored me. Now I stuck with a large box of very expensive shampoo, conditioner and soap bars that doesn’t work. My hair is like being glued up after use. Seriously I would suggested you try before you buy bulk.

26 November 2023
Unprompted review
Rated 5 out of 5 stars

Love the Sample sizes

Love the samples of the products so you can try them before committing to a full size one. I also love the idea of the bath dust, such a great way to reduce waste. Totally happy with all of my purchase. Delivery was also very quick. Ordered Wednesday and it was delivered Friday. Will definitely be ordering again and try new products.

19 June 2022
Unprompted review
Rated 5 out of 5 stars

Good quality products

Very impressed with the quality and appearance of the products I bought.
The soaps smell amazing and you get a good lather from the shampoo bar so would thoroughly recommend if you want to reduce the plastic you have in your bathroom. All the products were packaged in recyclable material and received in good condition. Will definitely put in another order.

22 March 2021
Thenaturalspa logo

Reply from Thenaturalspa

Thank you so much for your lovely review, we really appreciate you being part of the war on plastic.

Rated 5 out of 5 stars

Fab eco friendly products

Fab eco friendly products. The shampoo bars are amazing and don’t dry out my hair like some other brands tend to. Excellent customer service too, I will definitely be shopping again :-)

19 March 2021
Rated 5 out of 5 stars

Lovely product,smells great

Lovely product,smells great. Fast delivery and absolutely no plastic! Will definitely be buying again

17 March 2021
Thenaturalspa logo

Reply from Thenaturalspa

Thank you for the lovely review, we are so pleased you love our products

Rated 5 out of 5 stars

Natural Spa products are so gorgeous

Natural Spa products are so gorgeous, I rave about them all the time. Using their shampoo and conditioner bars, my hair has never felt healthier. It certainly makes a difference when it's not weighed down with stuff they put in regular products that are a temporary fix but ultimately damage and flatten your hair. I can leave more time between washes with the bars, meaning the products last longer and my hair isn't being dried out.

I never thought I'd be a soap bar convert because I've got such sensitive skin that reacts even thinking about a product with fragrance. I consulted with Zoe as to what she would recommend from the range and the suggested bars I bought were wonderful. I've since tried most varieties and had no issues and my skin feels great.

12 March 2021

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