The Order Co Uk Ltd Reviews 7

For the past 5 years OrderE has been a delight to work with. Their service is great and so it the customer service. Any issues we had, had been looked into an resolved very quickly.

All services is very good iam very happy with order E I will recommend others as well many thanks Bombay mix

I’m from 2020 with them. They are very good service every one talk nicely and solve everything when you we need something.thanks ordere
From cardamom Brighton

I have been with OrderE for over two years. They have been handling my business needs with efficiency and excellent customer service. I would highly recommend them.

This service is very good

I had an exceptional experience with the support team—they were truly awesome! Their prompt and efficient assistance made all the difference. Additionally, the marketing team was outstanding, showcasing creativity and expertise that exceeded my expectations. If am having any trouble
mr.sayem always there to helpout brillent experience. Together, they provided a seamless and impressive service. Highly recommend!

Avoid this organisation at ALL costs unless you want momentous problems. If you deal, you may well be defrauded, dealt with unlawfully and informed facts dishonestly. I ordered a phone from them and after inspecting the item thoroughly (perfectly within my rights) I returned it. At this point I took a closer look at their T&Cs and noticed multiple instances of unlawful terms that denied consumer rights.

I had every right to be concerned because the company then, despite refunding the phone amount, decided to STEAL further amounts of money from my account and unlawfully withhold all amounts relating to inward/outward postage.

Their courier also completely messed up delivery, failing to wait for someone to answer the door after 15 seconds. On the redelivery they did the same, but were just caught before driving away. When confronted about this they offered no plausible explanation, so do NOT use their courier where you've a choice. No apology from either them or TheOrder.

I called TheOrder a number of times and was confronted by, after presenting my issue, a ranting woman. After several acrimonious calls to her she decided to hang up and not take further calls. All my communications were essentially ignored from this point.

The company had several more stern requests before I decided to contact my bank as I'd paid by credit card. After some discussions with the bank, it transpired that TheOrder were LYING to the banks claims department to avoid a charge back claiming the phone had been sent back to me - It hadn't - but regardless the bank sadly didn't pay out to me.

It turned out the company had also made a fraudulent claim to the UK's national post provider (a prison-able offence) to the sum of about £500.00. Luckily they were stopped with my intervention. With no choice I issued legal proceedings against the company. They paid up, but even then outside of their legal deadline. In allowing this to drag on it cost them twice that had they just paid what they owed me originally.

To this day, the company still has unlawful terms & conditions on its website (theorder.co.uk), so I urge you to buy only with absolute caution from this trader unless you want to be defrauded.