Quick Flick Reviews 

173
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their innovative design, high quality, and effectiveness, often highlighting how they address common beauty challenges. Many people appreciate the thoughtful formulation, especially for sensitive skin, and note that the items feel lightweight and comfortable for all-day wear. The customer service is frequently described as exceptional, with staff being helpful, responsive, and quick to resolve issues, often going above and beyond expectations. However, some customers experienced issues with order delivery, noting significant delays and, in some cases, not receiving their items at all. A few other people also felt that certain products, like the brow gel or a specific lip stain, did not perform as expected or caused discomfort, such as eye irritation from a sunscreen spray.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing their love and satisfaction for... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for their effectiveness,... See more

User experience

Customers consistently note positive experiences with user experience, often praising the ease and... See more

Customer service

Customers consistently report positive experiences with customer service, often describing the team as... See more

Order

People report ambiguous experiences with order fulfillment, with some customers praising quick resolutions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used QuickFlick stamp eyeliner for YEARS. I’m in the U.K., and I’ve genuinely never batted an eyelid at another liner brand because I’m a hooded eye girly and The Quick Flick have nailed it. I... See more

Company replied

Rated 5 out of 5 stars

Honestly, this brand is full of pure genius. Rather than accepting that skincare and makeup has flaws and gaps, they have thoughtfully crafted products that tackles the challenges to help women use... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying The Quick Flick products for close to 10 years now. I first purchased to support a small Aussie business but now continue as their products are always phenomenal & they actually liste... See more

Company replied

Rated 5 out of 5 stars

I have been a long time Quick Flick fan since 2019! From the eye liner stamp to now with Tan lotion, and an amazing lip care range I couldn't be happier for a small Aussie owned business! The produ... See more

Company replied


Company details

  1. Cosmetics shop

Written by the company

Hi, we’re Quick Flick and we like to think of ourselves as more than just a beauty brand. We’re beauty innovators, focused on challenging traditional cosmetic applications through compact, time-saving and multi-functional products. We get that you’re busy and time is better spent on a sleep in than getting ready, which is why our products were created as a rebellion to anything that slows us down. You’ll find you won’t need a degree to use our products as they’re created with all levels of experience, skill & ages in mind. Here’s to makeup being fun, not difficult.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

173 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(173)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality make up that is easy to use

This is an Australian small business that created the stamped wing liners to make life easier. They have now expanded to amazing sunscreen, eyelashes, eyelash adhesive pens and now I’ve just tried the brow all in one liner, brush and pen set. Amazing Quality

13 May 2023
Unprompted review
Rated 1 out of 5 stars

GHOSTED WITH NO PRODUCT

Order placed February 16 for the bundle pack of quick screen spf spray & moisturizer.
It’s April 12 and I have only received a used bottle of spray.

Emailed customer service way too many times with out response (February 27, March 3,7,8,10,27,30, April 5). I had to message through Facebook and Instagram, but still just their auto reply, which is BS cause 24-48 hours went by every time with out anyone caring. I had to dm the founder of the company….and finally someone responded on March 12. Excuse that spray was sold out (why sell a product if you can’t keep up with online sales?). They said moisturizer was instock and would ship out right away. They would send spray when restocked in 2 weeks.
2 weeks went by and the spray arrived, but oddly way to fast for shipping to Canada if it just was restocked. Bottle was scuffed and scratched, box was opened.
I once again emailed customer service and have not heard back (April 8).

I honestly feel I have been ripped off by scammers.

Oh and I tried posting a review to their website and it never was published.

12 April 2023
Unprompted review
Quick Flick logo

Reply from Quick Flick

Hey Brie,

We’re so sorry to hear that you’ve had a less than perfect experience, and appreciate you bringing this to our attention.

Our team has made several attempts to address the issue, but unfortunately, we haven’t heard back from you since then.

Just to provide some clarity, when an order contains a backordered item, we don’t fulfill it partially. We make sure to mention potential delays from backordered items on our product page and at checkout too.

After diving deep into the matter, we discovered that the problem with the defective product was caused by our third-party logistics provider.

We take full responsibility for this oversight and are working closely with our QA team to ensure it doesn’t happen again. We've also tried to reach out to offer you a replacement.

We've also searched high and low for any emails you may have sent on the dates you mentioned (February 27, March 3, 7, 8, 10, 27, 30, April 5, and April 8th). Unfortunately, we couldn’t find them in our system, except for the ones you sent via social media that we responded to.

To help us understand the situation better and find the best possible solution, would you mind forwarding those emails to us at hello@thequickflick.com.au? We are genuinely eager to keep the conversation going and work together to make things right for you!

Looking forward to hearing back from you, Brie!

Warmest regards,
The Quick Flick Team

Rated 5 out of 5 stars

The quick flick is literally saving my…

The quick flick is literally saving my skin, I never wanted to wear sunscreen cause it always left my skin oily and greasy, but since the Quick flick created the skin prep it’s now apart of my everyday routine.. absolutely in love

20 March 2023
Unprompted review
Quick Flick logo

Reply from Quick Flick

Hi Laura,

We are glad to know that our sunscreen range is working for you! 😊

Best reagrds,
The Quick Flick Team

Rated 5 out of 5 stars

Great product

Great product! The Quick Screen Prep sunscreen feels nothing like any other. So soft and smooth, no white cast, not greasy.

22 February 2023
Unprompted review
Quick Flick logo

Reply from Quick Flick

Hi Manu,

We are delighted to hear that you love our Quick Screen Prep :)

Rated 5 out of 5 stars

Love the innovation of this brand

Love the innovation of this brand. Like the sunscreen setting spray is honestly a game changer, so good you can reapply it over makeup throughout the day to protect your skin.

20 February 2023
Unprompted review
Quick Flick logo

Reply from Quick Flick

Hi Gabriella,

Thank you for your review, we are glad to know that you love our sunscreen range :)

Rated 5 out of 5 stars

The best sunscreen for dark skin shades!

This is the best sunscreen for darker skin shades, both the lotion and the spray do not leave a white residue on the skin - which is the #1 sunscreen problem for dark skin! I would totally recommend it!

10 December 2022
Unprompted review
Quick Flick logo

Reply from Quick Flick

Hi Mbinya,

Thanks for your review, we are delighted to know that you love our sunscreen range :)

Rated 5 out of 5 stars

Game changing innovations

Love the Quick Flick! Have been buying from this brand for years now and never had any issues! Currently loving the quick screen spray as it’s so convenient for me especially when I’m training outside and playing golf. Best brand I’ve dealt with for beauty and innovation.

24 January 2023
Unprompted review
Rated 5 out of 5 stars

These products honestly changed my…

These products honestly changed my life! Everything is so easy and simple to use and just makes sense. Awesome quality and love that its an aussie brand and is vegan and cruelty free. Highly recommend if you want makeup thats all round easier and makes getting ready in the morning alot smoother!

7 January 2022
Unprompted review
Rated 1 out of 5 stars

Poor customer service!!!

Poor customer service!!!! put through an order with an “incorrect” style of lashes accidentally which I understand was my error, so then cause I didn’t want to miss out on the sale I put through a seperate order of my “correct” lashes almost immediately.

3 working days later I get the package with the “incorrect” lashes but my other package hasn’t even been shipped which I thought was odd. Then I get an email saying that my order with the “correct” lashes were actually out of stock, FIVE DAYS AFTER ORDERING! I then let them know the next day of a different style of lash they can replace them with and they tell me it’ll be sent off on the following working day.
BUT they didn’t send them off and I never received any shipping notification after 10days, so I emailed again, and they LIED TO ME SAYING IT HAD ALREADY BEEN SHIPPED! but it wasn’t cause this afternoon I received a shipping notification from AUS post saying order had just been packed and shipped, will arrive in 9 days! So in total I will have waited a month for lashes that are literally able to get to me in less than 5 days if their staff and system wasn’t so damn stupid.

But to sum up it was ABSOLUTE TRASH CUSTOMER SERVICE, especially when I use these lashes on the daily, spent $100’s on them, but yeh they’ve lost me. Won’t be using again.

8 December 2021
Unprompted review
Rated 5 out of 5 stars

So in LOVE with The Quick Flick…

So in LOVE with The Quick Flick winged stamp eye liner. It’s completely transformed my make-up routine, making it so much easier and quicker in the mornings for me to get ready… No more worries that my flick is going to smudge or look wonky, I can now get it right first time EVERY time. It’s literally perfect for me!

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I purchased the winged eyeliner stamp in petite black and loved how easy it was to apply. I've always loved the winged eye look but have never had a steady hand to achieve and now I can within seconds! I loved it so much I tried it in the hot fudge shade which is now my fav! Highly recommend!

12 October 2021
Unprompted review
Rated 5 out of 5 stars

I am a makeup artist and I often do…

I am a makeup artist and I often do makeup lessons for clients and my brides. Many of my clients are useless at winged liner, however with the quick flick, all their issues are solved! It has two seperate pens fir each side of the eye, and literally could not be easier to use! Customer service is amazing. A high quality, highly pigmented product 5/5!! ⭐️⭐️⭐️⭐️⭐️

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Hands down one of my fave staples in my…

Hands down one of my fave staples in my makeup kit. Even having been trained in makeup artistry I always found winged eyeliner a chore and annoying so it’s just SO good to be able to do a perfect wing, every time, in less than 30 seconds!! Also loving the quick fix for my red lipstick so it doesn’t bleed when I am out!

11 October 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely… Life… Changing!!!

Firstly I need to start with how terrible I usually am with my makeup. So terrible that I never do wings because of how atrocious they end up being! It ends up being a complete waste of time, money and most of all effort… three things I have very little of if I have to be honest!

Being a human being in the 21st century I was obviously scrolling through my insta and came across The Quick Flick… little did I know this tiny point in my life would be well and truely… well… life changing XD

After stalking the page I realised these were ordinary girls who were using the stamped eyeliner… not makeup artists who had years of training to perfect a steady hand… something I clearly did not have and don’t feel I’d ever master :( but if they’re saying how easy it was to use then what’s the harm in trying? Right?!

It came quicker than I expected in the most gorgeous little packaging… I practically threw everything I was holding and ran to the closet mirror.

And Oh. My. God.

This was the easiest, QUICKEST damn thing I’ve ever used in my entire life. I couldn’t believe that I had the most perfect wings across my eyes that I DID all by myself!!!

Literally called up my friend to go out that night purely for the sole reason I wanted to step out looking this fierce… I honest to god felt like an absolute Goddess!! And might I just add by the end of the night IT WAS STILL FRIKEN ON… JUST AS I HAD LEFT IT!!!

Thank you for changing my life Quick Flick I well and truely feel like a whole new woman <3

11 October 2021
Unprompted review
Rated 1 out of 5 stars

Be sure to purchase shipping insurance

Be sure to purchase shipping insurance my parcel was lost and because I didn’t pay extra for the shipping insurance they won’t replace or refund my order, I’m sorry but I find this very dodgy and I wouldn’t deal with this company again

28 May 2021
Unprompted review
Quick Flick logo

Reply from Quick Flick

Hi Lia,

Thanks for your feedback.

Shipping Insurance offers premium protection and safety on orders in the event they are lost or damaged during transit.

If your order is lost or damaged during transit and shipping insurance was not purchased, unfortunately we are unable to replace your order.

Due to increased changes for international shipping due to COVID-19 (this can include changes in shipping time frames or shipping destinations for example) we offer shipping insurance to provide peace of mind.

If you have further questions around shipping insurance please reach out to our customer service team at hello@thequickflick.com.au.

Rated 1 out of 5 stars

Bad logistics, order never arrived

After one month waiting, they rejected my order. I get a refunding but the experience was frutrating. Shipment and logistic is very bad. If you are out of Australia or USA, do not take the risk.

25 May 2021
Unprompted review
Quick Flick logo

Reply from Quick Flick

Hi Sheila,

Thank you for reaching out and providing feedback. We understand your frustrations.

We hope you have received your full refund as arranged by our customer service team and can understand the efforts our team took to attempt to post your parcel to a destination which had a temporary shipping restriction.

As we mentioned in our emails with you, we expect our International Warehouse to open in the upcoming weeks.

If you have any further questions do not hesitate to reach out to our customer service team at hello@thequickflick.com.au

Rated 1 out of 5 stars

Scam

Purchased. Never arrived.

2 May 2021
Unprompted review
Quick Flick logo

Reply from Quick Flick

Hi Nicole,

We're sorry to hear your parcel hasn't arrived with you yet.

Have you reached out to our customer service team to see if they can confirm your order status for you?

Please send them a message at hello@thequickflick.com.au with your original order number or email address used to place your order and our team and look into this further for you.

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