The Rare Whisky Shop Reviews 

135
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I just made my first purchase with therarewhiskeyshop.com and am very pleased. I ordered a bottle of green chartreuse and crossed my fingers as I was unable to find it anywhere local and was wary of b... See more

Rated 5 out of 5 stars

Talked to Richard. He was very nice and helpful, told him I was looking for a bottle of Pappy Van Winkle for my retirement. not only was the bottle expertly packaged it arrived the very next day. Oh... See more

Rated 5 out of 5 stars

What a wonderful experience I've had acquiring this bottle of Crown Royal XR Red. So I set my order up left the page to find a number. I wanted to make sure it was a legit business, but decided not to... See more

Rated 5 out of 5 stars

As stated, the shop offered the best price on the Internet and in fact was cheaper than some recent auction prices when you take into account the "buyers premium". Great communication from start... See more

Company details

  1. Off Licence

Written by the company

The Rare Whisky Shop is a Scottish born company specialising in Old and Rare Whiskies. Using our passion, knowledge and experience in the Whisky industry, we specialise in sourcing the rarest of world whiskies, with a particular focus on Scottish and Japanese bottles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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4.8

All reviews

(135)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Product arrived on time - as ordered. Easy to use website. Another bottle added to the collection.

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service

I was really surprised at the great service and help I got, my whisky arrived on time and securely packaged.
I would have no hesitation in using their services in the future.

11 September 2019
Unprompted review
Rated 1 out of 5 stars

Purchased a bottle as advertised on the…

Purchased a bottle as advertised on the site only to receive a refund later saying g they did not have the bottle
Maybe a coincidence that the same make was mentioned te whisky investment in a national paper same day

Need to match website with sales so that stick is removed from site

30 August 2019
Unprompted review
Rated 2 out of 5 stars

My first experience

I ordered and paid for 5 bottles of whisky including shipment fee GBP85.00. However, 2 of the bottles were out of stock and you only refunded the cost for the 2 bottles. However, when I asked about refund for shipment charge, you only refund GBP22.00. So shipment charge for 3 bottles was GBP63.00 while for 2 bottles was GBP22.00?

21 August 2019
Unprompted review
The Rare Whisky Shop logo

Reply from The Rare Whisky Shop

Dear Daniel. I wish you had contacted us by email before writing this review as we would have told you the shipping charge for 1 bottle from the UK to Singapore is £45 as it's the other side of the world. You bought 3 bottles which makes it another £10 per bottle on top of that which takes it to £65 for 3 bottles. We only charged you £63 for your shipping. We would appreciate it if you could revise this review. Thank you and we hope you enjoy your bottles.

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