Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Phoned customer service prior to placing order and after as wasn’t sure on timescales for completing test. Each time very helpful Testing also finally gave me answers I’m now hoping to reorder!
No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... See more
Great service. Instructions really easy to follow and results easy to access and very quick. Definitely recommend using this website as it’s definitely the best one.
Company details
- #1 of 5 best companies in STD testing service
Information provided by various external sources
We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.
Written by the company
Contact info
United Kingdom
- customerservice@thesticlinic.com
- www.thesticlinic.com
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The speed and effectiveness of the…
The speed and effectiveness of the service are unrivalled.
6 January 2025
Excellent and prompt service.
11 January 2025
Highly recommend
My experience was flawless, starting from the moment I placed my order to the time I received my test results. First and foremost, I want to highlight that STI is among the limited clinics providing a comprehensive urinary test that includes microbiology, culture, and antibiotics sensitivity analysis at an affordable price. A complete lab report can be requested, offering a clear insight into the necessary treatment options, if applicable. This clinic is highly dependable, and I wholeheartedly recommend it.
6 January 2025
Fast delivery, Fast Results
Fast delivery. Fast results. Matched NHS results. Anonymous packaging
14 December 2024
Very good.
Got an affordable test for herpes complete with index values which gave me great peace of mind. It's a type of test not offered through regular sti panels.
15 December 2024
Excellent prompt service
Excellent prompt service
Comprehensive & easy to follow instructions
9 December 2024
Very fast results and easy to make tests
I liked very fast delivery and fast timing that tests have been done . Easy to make tests .
17 August 2024
Very good company
Very good company, quick receiving my item and quick results back also
I use this company regularly.
2 December 2024
Easy simple and accurate as per the tin
27 November 2024
Reliable and discrete service
Reliable and discrete next day delivery and very prompt results.
13 November 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Th last 2 tests I have had have come…
Th last 2 tests I have had have come back as contaminated , or the sample was taken not mid stream . I took the sample properly so I don’t know why I keep getting these contaminated results . When I take sample and the GP does them I never have any problems
I can’t keep paying for contaminated tests!
25 November 2024
Reply from The STI Clinic
Thank you for taking the time to write a review.
I have checked your results, and this type of result does not always mean contamination - there are other possible explanations, as we have set out in your results interpretation.
I believe the last test was provided free of charge.
It is not really appropriate to go into the specifics on this forum, so we will contact your directly to explain the result and find a way forward for you.
Kind regards,
Robert MacKay
Highly recommended
Discrete, easy to use and fast results. An excellent service, highly recommended.
22 November 2024
Unprompted review
Love
I have never felt so normal in my life, Alison was my nurse and she fitted the copper coil. I normally have to defend who I am! I have nothing but praise,love, and hopefully peace to all who work there. Thankyou for treating me like a human.....like a woman!..thankyou!
25 November 2024
Unprompted review
Very helpful & efficient service
Very helpful & efficient service. Will definitely be using again!
15 October 2024
Very helpful and convenient with easy…
Very helpful and convenient with easy to use instructions
13 November 2024
Recommended STI clinic
Friendly website, with full and proper information, easy to order the proper test, prompt delivery of the test kit and result in a couple of days. Will recommend to use this STI clinic.
30 October 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.