The Tech Outlet Reviews 

373
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items are exactly as described and frequently appear brand new. Many people highlight the swift and well-packaged delivery, ensuring their purchases arrive quickly and safely. Reviewers also commend the exceptional service, appreciating the helpful advice, clear communication, and overall positive experience, alongside the great value for money offered. However, some customers also noted that while products were generally excellent, a few required minor software adjustments or updates upon arrival to ensure optimal performance.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the excellent condition of the... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that refurbished laptops look and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very quick and speedy... See more

Service

Users describe positive interactions with service, highlighting excellent and prompt service. Customers were... See more

Value for money

Reviewers highlight positive aspects of value for money, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a laptop a few days before Christmas, with no local stock and cross-border shipping to Poland. Despite the timing and logistics, everything went smoothly. Payment and dispatch were handl... See more

Rated 5 out of 5 stars

Excellent service - open box laptop was in as new condition. Windows loaded and available within seconds of booting up. Great piece of kit at a fantastic price. Can highly reccomend

Rated 5 out of 5 stars

Really pleased with service received. Website easy to navigate including purchasing process. Kept up to date on progress and delivery was speedy. Laptop was in excellent condition and just as describe... See more

Rated 5 out of 5 stars

The refurbished laptop was excellent, was delivered swiftly, and the team was very helpful when DPD delivered my package half a mile away! Great friendly service. Thanks, Ben, for following up, and... See more


Company details

  1. #6 of 20 best companies in Second-hand Computer Shop
  2. #12 of 49 best companies in Computer Hardware Company
  3. #16 of 83 best companies in Computer Shop
  4. #46 of 191 best companies in Electronics store

Written by the company

Better value for your refurbished tech - refurbished laptops, desktops, and general tech . Refurbished doesn't mean old as far as we are concerned, we offer recent technology at great value prices, free delivery on everything and a 12 month warranty on everything we sell! We have new stock arriving daily from all the top manufacturers - Dell, HP, Lenovo, Acer, Asus, etc.. We carry extensive stocks of upgrades so if you see a computer you like but want it to have more RAM or a bigger drive then just ask. The majority of our stock is under 1 year old, everything is UK supplied and UK spec. We update every machine we sell so when you get it, just power it on and it will be ready for immediate use. All updates from Microsoft and also from the manufactuer so you won't have the time consuming job of readying your new computer, we do it all for you. The laptop we stock range in price from under £200 to the high end machines costing over a £1,000, the majority being around the £300 to £500 mark. Every machine we sell represents excellent value, should you find the same model available elsewhere for less then just let us know, if we can beat it then we will.


Contact info

4.9

Excellent

TrustScore 5 out of 5

373 reviews

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4.9

All reviews

(373)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

Very pleased with my laptop. Excellent service from this company and I would absolutely recommend them without hesitation.

30 January 2026
Rated 5 out of 5 stars

Nice Before and After sales experience

Ben was very helpful all the way before during and after the purchase. In his workday, he is always there to answer all the questions and happy to adjust the spec to suit my requirement with additional cost within my budget.

9 January 2026
Rated 5 out of 5 stars

Bought a laptop recently

Bought a laptop recently, exactly as described on the advert, well pleased with the purchase , will buy again when the time comes.Jim
.

8 January 2026
Rated 5 out of 5 stars

Fast international delivery before Christmas & excellent support

I ordered a laptop a few days before Christmas, with no local stock and cross-border shipping to Poland. Despite the timing and logistics, everything went smoothly. Payment and dispatch were handled quickly, and the laptop arrived just two days before the holidays ❤️

Great communication from Michel and Sonia: knowledgeable, responsive, and helpful, even late in the evening. I had some initial doubts about ordering from an overseas store, but I’m very glad I took the chance.

Highly satisfied with the purchase and the service.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Received the laptop in good time

Received the laptop in good time, I was kept up to date, that is I was informed when the laptop would arrive, and informed that the latest updates have been installed. Laptop was as described. I am really pleased l and would definitely buy from then again.

2 December 2025
Rated 4 out of 5 stars

Great condition hardware, some software issues.

The "open box" laptop arrived in great condition, in safe packaging, the specifications match the advertisement, the battery on had 3 charge cycles. I would have given five stars, but the laptop needed some software TLC when it arrived. Firstly, an American language pack of win11 pro had been installed, including the American keyboard, the laptop is in a UK layout, and sold to a UK customer. Also the Dell bloatware that has been installed was in a continuous windows update conflict. I resolved the issue by fully reinstalling windows 11 pro and the dell storage drivers. Not a problem for a tech company, but something to look out for as a plug and play buyer.

21 November 2025
Rated 5 out of 5 stars

Great service

Great service, item exactly as described and excellent value and well packaged. I had one post purchase query which was instantly answered and resolved. Highly recommended.

17 November 2025
Rated 5 out of 5 stars

Amazing Service

Amazing Service
Brilliant Communication
Super fast Delivery
Really Great Prices
I am a very happy Customer and have bought many Laptops over the years

30 October 2025

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