The Test Centre Reviews 

913
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and welcoming staff members for their professionalism and polite demeanor throughout the entire visit. Many people emphasize the complete honesty of the team, noting that technicians never pressure clients into paying for unnecessary repairs or parts. Consumers also point out how exceptionally convenient the online booking system is, alongside helpful annual reminders that simplify future scheduling. Visitors genuinely enjoy the remarkably fast service and the comfortable waiting spaces available on site. They additionally appreciate the handy digital screens that clearly display real-time progress during vehicle inspections.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that staff are consistently friendly, professional,... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally polite,... See more

Booking process

Consumers find booking process to be positive, highlighting how brilliantly simple and straightforward it is... See more

User experience

People report high satisfaction with the overall user experience, frequently praising the simple online... See more

Location

Customers consistently note positive experiences with location, highlighting that it is very easy to find... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been going to this MOT Test Centre for the last few years. Excellent service! Friendly staff and very efficient. Receptionist was a young man who was an absolute professional at his job. He... See more

Rated 5 out of 5 stars

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours).... See more

Rated 5 out of 5 stars

Been using the test centre for a number of years now. They have always been efficient professional and welcoming but must importantly their pass rate is excellent no trying to add jobs that are not ne... See more

Rated 5 out of 5 stars

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need c... See more


Company details

  1. Education & Training

Information provided by various external sources

Here at The Test Centre we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. The Test Centre in Deptford is the busiest MOT Testing station in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Pay: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We only do MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: Rochester, Kent: 01634 505 001 Dartford, Kent on 01322 907 001 Deptford, London on 0208 691 9827


Contact info

5.0

Excellent

TrustScore 5 out of 5

913 reviews

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5.0

All reviews

(913)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Edwards M.O.T Test Centre - Great Service..!

I have used Edwards M.O.T Test Centre for many years and everytime the service has been great. Best of all, you only have to pay if your vehicle passes (they do not do repairs). Even if you haven't made an appointment, they will still try to fit you in. The Staff are always friendly and very helpful, and will clearly explain if any forseeable faults are developing with your vehicle. I have used for nearly 20 years now and have never been disappointed. So I can highly recommend Edwards at Deptford for your M.O.T.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly staff and receptionists and somewhere comfortable to sit. Worked like clockwork on time polite clean thoroughly recommended. Looks like they have got it nailed . Well done!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Have been using the Dartford branch for…

Have been using the Dartford branch for a few years now to get both my cars mot done . My son also uses them now and the service received is always good and always on time so no unnecessary hanging around even though they have a decent waiting area with a toilet . Easy to book online you also get a reminder every year which is helpful and they have no reason to fail your car just to make money on repairs because they don’t do repairs and this is why I can trust them and will continue using them in the future.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Simply brilliant from start to finish

Used for the first time and it will certainly not be the last, amazing and simple service and easy to book an appointment online too. The Sheppey test centre was easy to find and very clean and modern and the lady in reception (Sam) is a huge asset to the buisness as she is so friendly and helpful and the progress of the MOT is shown on a screen in reception/waiting area. Simply a very pleasant experience and highly recommend.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

This is the third time I’ve used this…

This is the third time I’ve used this test centre and I wouldn’t ever go anywhere else. Very friendly stuff, done their job quickly and explained everything to me in details.
They’ve been recommended to me by my next door neighbour and they proved they are as good as my neighbour John said.
Thank you guys.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Just had my Tesla MOT done

Just had my Tesla MOT done and once again the team were brilliant.
I have been using them for a while now and every time they have been exceptionally professional.
Would highly recommend them to anyone.
Thank you team

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Honest and stress-free MOT experience.

"Finally, an MOT centre you can actually trust!"

Booking was brilliantly simple and straightforward online. On the day, they were completely on time, highly professional, and efficient.
Having been burned in the past by tyre-shop-affiliated garages that failed my car on questionable technicalities (like forcing a full set of 4 tyres over minor cracking when plenty of tread was left), I was looking for a completely honest, independent testing station. The Test Centre gave me absolute peace of mind. No pressure, no upselling unnecessary work, just genuine, reliable testing. Highly recommend to anyone tired of dishonest garages!

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I used the Sheppey Branch, Staff were friendly and courteous. Location is convenient for me as I live in Sittingbourne, liked the Testing Progress Screen. Only pay when you pass is reassuring, if you fail you have the time to either rebook or retest. No repairs onsite so I felt that they were not incentivised to "fail". I have used may test centres over the years and this has been the best experience so far!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

This centre was recommended to me by a…

This centre was recommended to me by a local garage, they did not disappoint, easy online system to book it in, very friendly and professional staff, designated seating area while you wait. I would definitely recommend and will be returning customer. The fact that there is no charge for a fail really sells itself.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

My second time using this service.

My second time using this service.
The booking was smooth with lots of available time slots. I was seen on time. The inspection was efficient and the staff are professional and courteous.
I would recommend and will use them again.

31 August 2026
Unprompted review

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