The Tonic Reviews 

371
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

This is a very absurd experience. I ordered through Übereats and then my order is missing. Übereats told me to call the tonic and the manager there told me that I will call Übereats. not to mention, t... See more

Rated 3 out of 5 stars

I love everything about this product and the company is a pleasure to deal with. However, my bottle is somewhat faulty and it doesn't work very well which is disappointing considering it cost £80.

Company replied

Rated 5 out of 5 stars

You know when you're blown away by product quality, tailored advice and unsurpassed customer service and you think, blimey, I'm going to write a review and then months go merrily by, possibly beca... See more

Company replied

Rated 5 out of 5 stars

What a fantastic company, amazing top quality products and just a pleasure to buy from. ⭐️⭐️⭐️⭐️⭐️ The 8% soluble has done absolute wonders for me , it’s helped my sleep pattern, my chronic nerve pai... See more

Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition
  3. Tea Shop
  4. Wellness centre

Information provided by various external sources

Be part of a well-being revolution happening right now as we return to nature for nurture with the purest, most effective CBD products available.


Contact info

3.5

Average

TrustScore 3.5 out of 5

371 reviews

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3.5

All reviews

(371)

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Rated 5 out of 5 stars

Fantastic service equally fantastic products

Fantastic service equally fantastic products I've tried the oil the soap and the bath bombs. I wanted to try something other than prescription drugs in relation to my fibromyalgia and slipped disc all 3 products I would recommend.
I bought them as a treat because at the moment I'm on a limited amount of funds but I'm hoping soon to get extra help which will enable me to purchase these monthly.

3 October 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Hey Tammy! So pleased to hear how happy you are with our products and service. Let me know when you're read to purchase next and we'll help you our as best we can with an extra discount.
Thank you!
Kate x

Rated 5 out of 5 stars

First time CBD

I bought some CBD oil to help supplement the physio that I need to do on my poorly arm. Combined with the patches my pain has reduced considerably and I'm now sleeping better too! Thanks Tonic!

23 September 2020
Unprompted review
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Reply from The Tonic

Hey Mark! Thank you so much for the review. This'll really help others in their cbd choice too. Much appreciated!
Kate x

Rated 5 out of 5 stars

Premium product.

Fast response, nice product as it is described. I originally bought the bath salt and found it was not as what I expected. After email to the team, a detailed and polite response was emailed. Additionally with complimentary try out was post with first class Royal Mail delivery. Excellent service quality and premium product quality. Really enjoy the sense of the bath bombs.

23 September 2020
Unprompted review
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Reply from The Tonic

Thanks Jing! Glad we were able to get you what you wanted and make you happy enough to write this review. Thank you so, so much!
Kate x

Rated 5 out of 5 stars

Fabulous !

Fabulous ! Highly recommend product and service

10 September 2020
Unprompted review
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Reply from The Tonic

Glad to hear you're happy! Kate x

Rated 5 out of 5 stars

Super helpful!

Amazing customer service in helping me choose a suitable product and giving me all the info I needed. Arrived quickly in eco friendly packaging with a personal note. Been using for about 2 weeks now and think I am starting to feel an improvement in symptoms, fingers crossed!

9 September 2020
Unprompted review
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Reply from The Tonic

Hooray! Fabulous new, many thanks for reviewing us! Kate x

Rated 4 out of 5 stars

Speedy delivery

Speedy delivery, and well packed. Nice storage tins for the tea bags. A bit expensive so 4 stars.

7 September 2020
Unprompted review
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Reply from The Tonic

Happy to hear you're pleased with the CBD Tea! Yes, they are not cheap, but then this is a high quality product made with the best water soluble CBD available and organic fruits, flowers and tea. That said, we want our products to be accessible to as many people as possible and are always looking for ways to reduce the cost without compromising the quality. And we'd never create a sub-standard product for our customers, ever! Thanks so much for taking the time to review us, Kate x

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful advice and oil arrived on time. Easy instructions, am a quarter of the way through, feeling easier in my joints.

2 September 2020
Unprompted review
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Reply from The Tonic

Wonderful to hear! Thank you for sharing your experience and we're over the moon you're feeling the positive effects. Thanks! Kate x

Rated 5 out of 5 stars

Finally a CBD product I can trust.

Finally a CBD product I can trust.
The 8% cbd oil may seem pricey if you have been buying similar products through a certain Online Marketplace but this Tonic Tribe cbd oil is a cut above anything else I have tried over the last three years. Absolute value for money.

14 August 2020
Unprompted review
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Reply from The Tonic

That's great hear! Thank you so much for taking the time to review us
Kate x

Rated 5 out of 5 stars

Quality products

Quality products, friendly customer service, beautifully packaged. Suggestion - supply the teabags loose so we can reuse the lovely containers!

9 August 2020
Unprompted review
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Reply from The Tonic

Yes! We're working on it, you're quite right. Thanks for the review!
Kate x

Rated 5 out of 5 stars

4% Water Soluble

My favourite human started me on a different brand CBD many years ago because of scary banging noises at night. After the noises stopped my CBD was stopped so I had to tell my favourite human that this was not on. I like the calmness that CBD brings to me as I am a blend of a few large excitable breeds (so I am told.) While I did like the calmness I didn't like the flavour of the first stuff we tried.
And then.... a few years ago The Tonic opened up near us and we tried their water soluble. It's amazing. No more attempts to get yucky stuff in my mouth - this stuff goes on my food and I barely notice the two drops in the morning and the two drops at night.

Human edit: We both started on CBD products just before Fireworks Fortnight at the end of October 2016. Carmen Bear did indeed come and put her head on my lap one evening a few days after I ceased giving her a dose. Gave me such a doleful look and then looked at the CBD and then a repeated doleful look. It was blatantly obvious what she was communicating to me. When we found The Tonic I was elated as the water soluble is so much easier to administer to pets. I've even popped a squirt on a chew stick before now if she's been off food and she has still accepted CBD, she knows what is good for her. Love ya products - Ragz X

7 August 2020
Unprompted review
Rated 3 out of 5 stars

Service was fine

Service was fine. But this product was not at all suitable for me as it caused insomnia even when taken in early afternoon.

7 August 2020
Unprompted review
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Reply from The Tonic

Oh I'm sorry to hear that Simon, that is very unusual. This can happen if it's a bit of a strong concentration for you and over stimulates, but this is very rare. Try taking a weaker concentration, or lower dosage. Things will settle after some time and your body adjust to it and it will work its magic. Kate x

Rated 5 out of 5 stars

the tonic

good product great service lovely people to deal with and it works

6 August 2020
Unprompted review
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Reply from The Tonic

Blimey! That's a good review. Thank you Arthur. It makes us happy to know you're happy. Kate x

Rated 5 out of 5 stars

5 stars for excellent service

5 stars for excellent service, even the way the item is packaged just shows the level of love and care.

5 August 2020
Unprompted review
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Reply from The Tonic

Woosers! Great review, thank you so so much. You're right, we are A LOT! Each and every one of you and your needs is paramount to us. Thank you for taking the time to write these lovely comments. Kate x

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, a very lovely company to deal with, I would highly recommend

3 August 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Thank you so much for taking the time to review us! It makes us so happy to hear you're happy. All the best, Kate x

Rated 5 out of 5 stars

love this stuff have had a shoulder…

love this stuff have had a shoulder injury for some years the pain has gone since using 8% CBS oil.
thankyou

22 July 2020
Unprompted review
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Reply from The Tonic

Brilliant news Suzanne!! And thank you for taking the time to review tiehrs, it will certainly help others in choosing the right cbd for them
Kate x

Rated 5 out of 5 stars

The advice was really reassuring and…

The advice was really reassuring and specific to my needs. The packaging is beautiful.

20 July 2020
Unprompted review
The Tonic logo

Reply from The Tonic

Thanks for the review Haze! And pleased to hear you got good advice, Kate x

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