TheWatchDealer Reviews 64

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Restoration, repinning, and refinishing on a Datejust Jubilee bracelet.The bracelet has come back like new, it is nicer to wear and now secure. Seth's work and service is to a very high standard, an... See more

Company replied

Rated 5 out of 5 stars

Sent two Rolex Datejust's to TWD, one Bi-metal, and one steel. Had both fully serviced, and had the jubilee bracelet refurbished on each. Both came back looking like a million dollars. Felt a bit dubi... See more

Rated 5 out of 5 stars

Top class craftmanship. Seth has done an outstanding job of refurbishing my Rolex bracelet. Not only did he tighten my bracelt but he also.welded new stainless to areas that were badly worn then finis... See more

Rated 5 out of 5 stars

Seth (thewatchdealer) work is truly outstanding. Seth has serviced a number of watches and bracelets for me and the results are quite remarkable. I have no idea how he achieves such great results ever... See more

Company replied

Company details

  1. Watch repair shop
  2. Watch shop

Information provided by various external sources

Watch Dealer for Rolex watches , bracelet stretch tightening and rolex service and repairs . Sell or buy Rolex watches and other brands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Jubilee bracelet restoration

Restoration, repinning, and refinishing on a Datejust Jubilee bracelet.The bracelet has come back like new, it is nicer to wear and now secure.
Seth's work and service is to a very high standard, and his courtesy ols school. On speaking with him it is obvious that there is not much that he cannot do, with all types of watches.
I will now only use him for anything to do with watches in complete confidence. Karl.

11 March 2026
Unprompted review
TheWatchDealer logo

Reply from TheWatchDealer

Thank you Karl it was a pleasure doing the work for you!

Rated 5 out of 5 stars

The service was top-notch

The service was top-notch, and my Rolex jubilee watch strap returned looking brand new. I would highly suggest reaching out to Seth for anyone in need of a watch strap repair.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent laser weld job done

Excellent laser weld job done on a Cartier Panthere. Excellent price and excellent service. Never used these guys before but will be my go-to from now on.

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Seth is a magician

Seth is a magician, repaired my old Oyster strap. Bent scratched and very sorry for itself and breathed a whole new life into it. Never going anywhere else. Thank you!

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Repaired my bracelet

Repaired my bracelet which was heavily worn and now I have faith in wearing it again. A great job and prices are competitive.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Third watch this company has repaired…

Third watch this company has repaired for me, this time not a Rolex but an ocean one Steinhart which had water ingress! Seth is a great guy he keeps you updated on the repair I would highly recommend this company.

Gary Ransome.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Gold Rolex Yachtmaster refurbished

Seth refurbished my gold Rolex Yachtmaster which after 17 years on my wrist was extensively worn. Absolutely first class repairs; the watch looks as new; couldn't be happier. Some serious craftsmanship gone into my watch and at a fraction of the cost of a new bracelet. Tip for customers - be patient and don't pester - workmanship of this precision can't be rushed; it takes a lot of patience and experience to carry out works of this calibre so extend the courtesy of some patience to Seth while he brings your treasured timepiece back to its former glory; you won't be disappointed.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous service, reasonably priced

The service is amazing! Everything from my initial enquiry to the response, quality of the finished item and continous communication were superb. The price given the work required was also very reasonable

8 December 2023
Unprompted review
Rated 5 out of 5 stars

TWD Professional and reliable service.

TWD have restored and serviced 4 watches for me in the past 18 months. All work has been exemplary. Seth's restoration work on older watches and bracelets is truly amazing. Trustworthy and professional service. Totally recommended.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

wife's 30+ year old Rolex Bimetal bracelet

We sent Seth my wife's 30+ year old bimetal Jubilee bracelet that to be honest I'd been looking to replace it a new one as it was so worn out. It was returned a few weeks later and once I fitted to the watch it looked 100% better and secure. Thank Seth for a great value and service. My old Jubilee bracelet is now on it's way to you!

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service Rolex…

Absolutely first class service Rolex jubilee watch strap came back like it was brand new I would recommend Seth to anybody looking at getting there watch strap repaired

8 June 2023
Unprompted review
TheWatchDealer logo

Reply from TheWatchDealer

Thanks for the kind words David , a pleasure working for you!

Rated 5 out of 5 stars

First class work recommended

Seth is a really brilliant watch repairer and leaves no stone unturned, he has serviced my watch on a couple of times and restored my bracelet on my classic Rolex before , his knowledge is second to none , your watch will be in good hands and nothing is no trouble ,thanks Seth

3 June 2023
Unprompted review
TheWatchDealer logo

Reply from TheWatchDealer

Thank you Lee enjoy your watch!

Rated 5 out of 5 stars

Unbeatable service and price

This is the third family watch I have sent to TWD and like the previous two, it has just been returned looking like a brand new watch although it is over 20 years old.
Excellent workmanship, excellent communication at all times and compared to Rolex prices, the whole experience is unbeatable.
Cannot recommend highly enough.

10 March 2023
Unprompted review
TheWatchDealer logo

Reply from TheWatchDealer

Many thanks for your reviews !

Rated 5 out of 5 stars

Yacht-Master service & strap refurb

I received my wife’s Yacht-Master yellow and steel watch back this month (Dec 2022) having posted it on 25th May 2022. I required a service and strap refurbishment. I was informed it would take around 3-4 months. I wasn’t desperate and it ended up being 6 Months (with a few monthly WhatsApp polite text/email reminder prompts 😊) The watch is like new I am extremely pleased with the both the price of the service and price of the strap refurb. Previously serviced at Rolex at twice the cost, but at 3rd of the time, I am glad I found this guy. As long as your pretty relaxed and understand there is obviously a global supply issues this year for pretty much everything, “parts” can take the time it takes and when my watch was returned the results are great.

19 December 2022
Unprompted review
TheWatchDealer logo

Reply from TheWatchDealer

Thanks for the review , we sometimes arnt the quickest and we try hard to process work as best we can but glad you were pleased with the results. All the best

Rated 5 out of 5 stars

First class workmanship

Seth has just refurbished my 1987 jubilee bracelet. The workmanship is first class. I would highly recommend him. His prices are entirely reasonable as well.

21 July 2022
Unprompted review
Rated 5 out of 5 stars

You cant hurry perfection!

Excellent experience having a 50 year old Rolex Bracelet Collared & Refinished. It took a few months to complete due to the complexity of the task and some parts needing to be sourced. Excellent value & a great job! Seth is gentleman, good communication throughout.

8 June 2022
Unprompted review

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