The Wine Society Reviews

5,658

•

4.8

Wine club

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the remarkably extensive and well-curated selection of quality wines available across all price points at very reasonable costs. Consumers also warmly appreciate the exceptionally convenient free delivery options, noting that orders generally arrive promptly right to their doors. Members also note that the online or phone ordering process is very straightforward and easy to use. However, some people mentioned noticeable issues with external courier services causing unexpected transit delays, damaged items, and occasional logistical problems. Some reviewers were not happy with outside delivery companies when compared to the highly efficient service provided by the dedicated society vans.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt, free, and efficient shipping... See more

Product

Customers report widespread satisfaction and delight with the product, highlighting an enormous and... See more

Price

Reviewers highlight positive aspects of price, noting that the selection offers excellent value and... See more

Value for money

Clients share positive opinions on value for money, highlighting the exceptional pricing and superb quality.... See more

Service

Customers consistently note positive experiences with service, praising the promptness, efficiency, and... See more

Reviews shaping this summary

It's a none profit but we all know how that can be abused with high salaries etc. But I have had some good and unusual wines and although they are as variable as other shippers and the reviews are not... See more

Having been a member of TWS for decades, I hope that speaks for itself! Easy to order, on PC, Tablet or phone. I enjoy the wine selection and supporting information. Delivery is FREE. My latest ord... See more

I often find the wine better than expected although occasionally a rather expensive bottle has disappointed. But infrequently so isquickly forgotten! Now that they outsource deliveries I wa... See more

I love being able to make up my own mixed case from the incredible choice of wines on offer. The buyers do a fantastic job selecting great bottles that really deliver value for money. The free deliv... See more

Company details

#7 of 17 best companies in Wine club
#6 of 8 best companies in Wine Cellar
#31 of 78 best companies in Wine shop

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.

Contact info

International Exhibition Co-operative Wine Society Limited, Gunnels Wood Road, SG1 2BT, Stevenage, United Kingdom
01438 741177
memberservices@thewinesociety.com
www.thewinesociety.com

4.8

Excellent

6k reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Naked Wines

nakedwines.co.uk

4.3

(13k)

Laithwaites

www.laithwaites.co.uk

4.7

(116k)

Majestic Wine

www.majestic.co.uk

4.6

(9k)

Virgin Wines

www.virginwines.co.uk

4.5

(27k)

Winedrops

winedrops.com

4.4

(20k)

Fortnum & Mason

www.fortnumandmason.com

4.5

(54k)

Master of Malt

www.masterofmalt.com

4.9

(42k)

Dhlecommerce

www.dhlecommerce.co.uk

1.1

(2k)

4.8

All reviews

(5,658)

1,802 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

6 days ago

A member for 29 years

I have been a member of the wine society for many years (29) and have never had a bad wine, they offer very good value and the delivery service is excellent.
I would and have recommended the society to many of my friends.

20 August 2026

6 days ago

Good choice of wine

Good choice of wine. Easy website for ordering. Reliable delivery

20 August 2026

6 days ago

Excellent wine, great service

Excellent wine, super efficient service and delivery. I always order wine from the Wine Society if I possibly can and they don't disappoint.

20 August 2026

6 days ago

great website and selection of wines

20 August 2026

6 days ago

First class service throughout.

20 August 2026

6 days ago

A huge varierty of quality wines at a…

A huge varierty of quality wines at a range of prices . I buy around the £8 to £12 wines and they beat the supermarkets hands down at these prices.
Quick free delivery of what you want when you want it makes it ideal for those that love wine be it £8 or £80

Easy to use website. Deliveries are quick and there is no quibble over returns.

19 August 2026

6 days ago

Great service and website.

19 August 2026

6 days ago

Simply the best

Once I started using the Wine Society, I have rarely needed to use other wine retailers, I certainly check the wine society first.

Their free delivery no matter the quantity simply cannot be beaten. The meber services team are also exeptional. Been a member for 20 years.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look