The Wine Society Reviews 

5,618
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the remarkably extensive and well-curated selection of quality wines available across all price points at very reasonable costs. Consumers also warmly appreciate the exceptionally convenient free delivery options, noting that orders generally arrive promptly right to their doors. Members also note that the online or phone ordering process is very straightforward and easy to use. However, some people mentioned noticeable issues with external courier services causing unexpected transit delays, damaged items, and occasional logistical problems. Some reviewers were not happy with outside delivery companies when compared to the highly efficient service provided by the dedicated society vans.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt, free, and efficient shipping... See more

Product

Customers report widespread satisfaction and delight with the product, highlighting an enormous and... See more

Price

Reviewers highlight positive aspects of price, noting that the selection offers excellent value and... See more

Value for money

Clients share positive opinions on value for money, highlighting the exceptional pricing and superb quality.... See more

Service

Customers consistently note positive experiences with service, praising the promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's a none profit but we all know how that can be abused with high salaries etc. But I have had some good and unusual wines and although they are as variable as other shippers and the reviews are not... See more

Rated 5 out of 5 stars

Having been a member of TWS for decades, I hope that speaks for itself! Easy to order, on PC, Tablet or phone. I enjoy the wine selection and supporting information. Delivery is FREE. My latest ord... See more

Rated 5 out of 5 stars

I often find the wine better than expected although occasionally a rather expensive bottle has disappointed. But infrequently so isquickly forgotten! Now that they outsource deliveries I wa... See more

Rated 5 out of 5 stars

I love being able to make up my own mixed case from the incredible choice of wines on offer. The buyers do a fantastic job selecting great bottles that really deliver value for money. The free deliv... See more


Company details

  1. #7 of 17 best companies in Wine club
  2. #6 of 8 best companies in Wine Cellar
  3. #31 of 78 best companies in Wine shop

Written by the company

Founded in 1874, The Wine Society is the world’s oldest member-owned community of wine lovers. We put our members before profit to ensure fairer bottle prices for both the people that enjoy them, and for those who make them. Because we don’t need to keep external shareholders happy, we’re able to put profits back into lower prices and services, so our members get exceptional quality in every bottle they buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6k reviews

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4.8

All reviews

(5,618)

1,761 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistent quality

Consistent quality, performance and customer satisfaction .
I have been a member since the late 70’s and have always been thoroughly satisfied with the product, price, service and delivery.

16 August 2026
Rated 5 out of 5 stars

The Wine Society is brilliant

The Wine Society is brilliant. You can order a single bottle and get it delivered within a day or so. They have a huge range of wines, bought by real experts. You can have the highest confidence in them.

21 August 2026
Rated 5 out of 5 stars

Excellent value wines at all price…

Excellent value wines at all price points. Excellent, unbiassed advice on website and over the phone. Reliable delivery service with dedicated Wine Society vans. My only complaint is that for a while the Wine Society own van delivery was not available and the replacement service from DHL was unreliable. Wine Society is a true cooperative. Profits re-invested for the benefit of members and not doled out to shareholders.

19 August 2026
Rated 5 out of 5 stars

Can't be beaten in my view

Having been a member of TWS for decades, I hope that speaks for itself! Easy to order, on PC, Tablet or phone. I enjoy the wine selection and supporting information. Delivery is FREE. My latest order was placed on a Thursday 18.30 and will be delivered to my door on the Saturday; that's less than 48 hours. Excellent range of wines at fair prices and a no quibble returns policy. I make use of En Premieur offers and enjoy my modest holding in TWS cellars. Overall an excellent service and NO COLD CALLS!

21 August 2026
Rated 5 out of 5 stars

Great service

As usual, the ordering online was very easy, the delivery options first class and the delivery by DHL excellent - their driver even takes our wines to the cellar!
The wines themselves are excellent too.....!

20 August 2026
Rated 4 out of 5 stars

Great range of wine

Great range of wine. Plenty of deliveries to choose from. I changed the delivery date but was notified of the original delivery date. A quick phone call resoled it. Staff were friendly and helpful throughout.

20 August 2026
Rated 5 out of 5 stars

Good range of wines at all price…

Good range of wines at all price points. I particularly like the fact that you don't pay extra for delivery. The price of the bottle/case is what you pay.
I also like and have made use of the En Primeur system and attend tastings when they are near me.

20 August 2026
Rated 5 out of 5 stars

Mine is an inherited membership

Mine is an inherited membership, and I have always found the Society to provide excellent value and selections.
Shame the French store had to close due to circumstances, but over recent years the online ordering has been so easy to use.

20 August 2026
Rated 5 out of 5 stars

Efficient

Efficient, polite effective delivery. Being a mutual, the cost of the wines is always more competitive than any other supplier.

20 August 2026
Rated 5 out of 5 stars

A long term fan of The Wine…

I am a long term fan of The Wine Society because of its excellent pricing, long term partnerships with wine producing families and easy to use website.
I stocked up on superb value Bordeaux wines which I have enjoyed before.

20 August 2026
Rated 5 out of 5 stars

Great value and service over 15 years

I've been a member for 15 years and have received outstanding service and value during that time. Anything from £7 to £8 a bottle to fine wines with guides to members' favourites and reviews for many of the wines. Regular information is sent about different wines from countries all around the world. I never have time to read it all but selective dipping into it has enables me to try so many different wines that I would not have otherwise have experienced. Many have become favourites. Recommended.

15 August 2026

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