The Wood Veneer Hub Reviews 

4,289
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, noting that the premium wooden wall panels completely transform their living spaces with a clean, professional, and beautiful finish. People also appreciate the exceptional customer service, helpful representatives, and the remarkably fast delivery of free samples that make planning home renovation projects entirely seamless. However, some customers also noted occasional issues with damaged panels or boxes arriving broken during the overall shipping process. Other reviewers additionally mentioned that delivery times could sometimes take considerably longer than expected to finally arrive at their doorsteps.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the beautiful design, premium quality,... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful appearance, consistent color,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the prompt shipping times and... See more

Order

Reviewers highlight positive aspects of order processes, noting that ordering was easy, helpful advice was... See more

Customer service

Users describe positive interactions with customer service, consistently praising knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These wood veneer hub slat panels completely transformed my home gym. The natural wood tone against the black felt provides a clean, professional finish and the integrated LED lines add a warm, mode... See more

Company replied

Rated 5 out of 5 stars

The WVH delivered the panels within days, not weeks, days of ordering them and the quality is exceptional. This was first attempt to install anything like the the acoustic, slatted wall panels... See more

Company replied

Rated 5 out of 5 stars

Great customer service .., not entirely complete with the install .. will upload pictures when complete, but the walnut hydro panels look fantastic! And are perfect for our project., we were concer... See more

Company replied

Rated 5 out of 5 stars

They’re being installed right now and they’re beautiful. We chose the light oak with the light grey felt over the ubiquitous black felt. Works perfectly in our room. The option of ordering extra long... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. DIY Store
  3. Manufacturer
  4. Wood Supplier
  5. Woodworking Supply Shop

About The Wood Veneer Hub

Written by the company

Since the mid-seventies we have worked tirelessly to bring the world's woods to connoisseurs alike.

Our skilled craftsmen began working with some of the finest wood available to craft custom dashboards for cars, panels for superyacht interiors, and cabinetry for private jets. Then, a few years later, we came up with a big idea: bring this beautiful wood closer to people's homes.

With the help of our British designers and craftsmen, we have created an exclusive range of out-of-the-box wall paneling products. We use the same sustainably sourced wood for our wall and ceiling panels we have used in our workshop for decades.Visit Website

Wall Paneling The original luxury out of the box acoustic slat wood wall panel solution.

The acoustic slat wood wall paneling range is a stunning, easy-to-install wood strip decorative wall and ceiling panel that boasts class A sound absorption. Modern styling personified in every way - streamlined, contemporary looks with the added benefit of acoustic insulation.

  • Fully oiled finish available
  • All stock held in our US warehouse
  • Perfect for both residential and commercial environments
  • Backing felt material produced from recycled material
  • Quick and easy installation
  • Free continental US delivery
  • FSC® Mix 70% (CU-COC-806409) Available

Ideal for all interior applications. Offering an easy-to-install, all in one solution. The panels deliver a visually eye-catching wallcovering application and bring the added benefit of acoustic dampening qualities to any project. Shop Wall Panel Range


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.4

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(4,289)

1,306 reviews in the last 12 months

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Rated 5 out of 5 stars

The WVH delivered the panels within…

The WVH delivered the panels within days, not weeks, days of ordering them and the quality is exceptional.

This was first attempt to install anything like the the acoustic, slatted wall panels and they were easier than I could have imagined or hoped for. These panels were installed in two wine cabinets with floating racks and look stunning! So much so, we just ordered more panels to cover the wall opposite the cabinets in our wine lounge for a true MCM vibe.

If you’re considering this aesthetic in your home….JUST DO IT!

3 September 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are so happy to hear that our panels exceeded your expectations in both delivery time and quality! It's wonderful to know that your first installation attempt was successful and that the panels look stunning in your wine cabinets. We truly appreciate you sharing your experience and are excited that you've ordered more to complete your wine lounge's MCM vibe. Thank you for your fantastic recommendation!

Warm Regards,
WVH

Rated 1 out of 5 stars

They don't respond to your inquiries …

They don't respond to your emailed questions. Their coupons don't work. Very frustrated as a return costumer.

3 September 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We are sorry to hear about the difficulties you've experienced with our email responses and coupons. We appreciate you bringing these issues to our attention and will investigate them promptly.

Warm Regards,
WVH

Rated 5 out of 5 stars

When I received my wall panels they…

When I received my wall panels they were packaged well with not damage which was great. I was pleased with the quality of them all. I put them up with ease and followed the directions. My wife and love them!!!!

3 September 2026
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Reply from The Wood Veneer Hub

We're so happy to hear that your wall panels arrived in perfect condition and that you were pleased with their quality. It's wonderful that installation was easy and that both you and your wife love them!

Warm Regards,
WVH

Rated 5 out of 5 stars

The samples I ordered showed up in a…

The samples I ordered showed up in a timely manner and were good samples.

20 July 2026
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Reply from The Wood Veneer Hub

We're so pleased to hear that your samples arrived promptly and that you found them to be good quality! Thank you for sharing your positive feedback.

Warm Regards,
WVH

Rated 5 out of 5 stars

Beautiful products

4 September 2026
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Reply from The Wood Veneer Hub

Thank you so much for the kind words! We’re thrilled to hear you’re loving the products. We truly appreciate you choosing The Wood Veneer Hub!

Warm Regards,
WVH

Rated 4 out of 5 stars

Your products are good but your…packing sucks.

Your products are good but your packaging and shipping requires more attention. I have ordered many items from you and all of them come in with thorn packing and sometimes with the edges broken.

4 September 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We appreciate your feedback and are concerned to hear about the packaging issues and damaged items. We are actively reviewing our shipping processes to ensure better protection for all orders.

Warm Regards,
WVH

Rated 4 out of 5 stars

Overall

Overall - customer service was flexible and very happy. I would give 4-5 stars for that. What I am not happy about, they charge $15 for a bag of 27 screws. For my application I need 75 so that would be close to $45 in screws. Although they refunded me for the bag, they should have a more reasonable price and I would be happy to pay for a box. Now going to home depot for screws.

27 August 2026
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Reply from The Wood Veneer Hub

We're happy to hear our customer service was flexible and helpful. We appreciate your feedback regarding the pricing of our screws and understand your concern about the cost for the quantity you needed. We will certainly review our pricing structure for these items to ensure it's more reasonable for our customers. Thank you for bringing this to our attention.

Warm Regards,
WVH

Rated 5 out of 5 stars

They’re being installed right now and…

They’re being installed right now and they’re beautiful. We chose the light oak with the light grey felt over the ubiquitous black felt. Works perfectly in our room. The option of ordering extra long pieces eliminated the need for horizontal seams. A major plus. We will be adding more slats to other areas of our house. Plus the customer service has been excellent. We originally received helpful advice and tips when ordering. There was a minor issue with one of the many boxes on the extra long pallet. It had a tear. The delivery person took pictures and noted it. I called WVH and reported it and they were extremely ready to solve any potential issues- there weren’t any. Great service and top quality product.

27 August 2026
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Reply from The Wood Veneer Hub

We are so pleased to hear that our light oak with light grey felt panels are working perfectly in your room and that the extra-long pieces met your needs. It's wonderful to know that our customer service team provided helpful advice and was ready to assist with the minor issue with the delivery. We truly appreciate you sharing your positive experience with both our product quality and our team. We look forward to helping you add more slats to other areas of your home!

Warm Regards,
WVH

Rated 5 out of 5 stars

Just AMAZING!!!

28 August 2026
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Reply from The Wood Veneer Hub

Thank you so much for the amazing review! We’re thrilled to hear you had such a great experience. We truly appreciate your support and look forward to helping you again in the future!

Warm Regards,
WVH

Rated 5 out of 5 stars

sales staff

work direct with factory

27 August 2026
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Reply from The Wood Veneer Hub

We appreciate your feedback regarding our direct factory operations. We are always striving to enhance our processes.

Warm Regards,
WVH

Rated 5 out of 5 stars

Excellent service .

Excellent service .

27 August 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

Thank you for the kind words! We’re so glad to hear you had an excellent experience. We truly appreciate your support and hope to work with you again in the future!

Warm Regards,
WVH

Rated 2 out of 5 stars

Be sure to order a sample

Ordered the white waterproof sample. It looks and feels like cheap plastic and just doesn’t look as expensive as it costs!

3 September 2026
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Reply from The Wood Veneer Hub

We appreciate your honest feedback about the white waterproof sample. We understand your concerns regarding its appearance and feel, and we will certainly review our product descriptions to ensure they accurately reflect its qualities.

Warm Regards,
WVH

Rated 5 out of 5 stars

Professional Look; Easy Installation

These wood veneer hub slat panels completely transformed my home gym. The natural wood tone against the black felt provides a clean, professional finish and the integrated LED lines add a warm, modern glow that elevates the whole room.

Installation was straightforward; working solo, I had the entire wall done in less than a day. No specialty tools or complicated mounting systems required. The panels went up cleanly, the gaps stayed consistent, and the end result is gorgeous.

3 September 2026
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Reply from The Wood Veneer Hub

We are so pleased to hear how our wood veneer hub slat panels have positively transformed your home gym! It is wonderful to know that the natural wood tone, black felt, and integrated LED lines created such a clean, professional, and warm aesthetic. We are also delighted that the installation process was straightforward and efficient for you. Thank you for sharing your fantastic experience with us.

Warm Regards,
WVH

Rated 1 out of 5 stars

Product was back ordered

Product was back ordered, and then new product ended up not color matching, despite ordering the same product. Sent a email to customer service and never heard back.

26 August 2026
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Reply from The Wood Veneer Hub

We are truly sorry to hear about the backorder, the color matching issue with your product, and the lack of response from our customer service team. We understand how frustrating this must be, and we are actively investigating why your email was not addressed. We are committed to improving our processes to prevent similar situations.

Warm Regards,
WVH

Rated 2 out of 5 stars

Deceiving Product

Wall nice until I discovered that none of accessories that I ordered fit the wide slate wall panels I ordered. Did not say that anywhere on the site, not pn the panel page, not on the accessories page. $25 shipping back plus 25% restocking fee. Absolute bait and switch. Now stuck with a blank slat wall.

14 September 2026
Unprompted review
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We appreciate you sharing your experience and feedback regarding the compatibility of our accessories with the slat wall panels. We understand your frustration with the unexpected shipping and restocking fees. A member of our team will reach out to clarify our returns and exchange process.


Warm Regards,
WVH

Rated 5 out of 5 stars

The panels are beautiful and the wood…

The panels are beautiful and the wood grain and color are perfect. It doesn’t have shine so if that is what you want, prepare to stain them. The varied length is good but the width I wish it was a little bigger or wish they sold one panel since I had to buy a whole pack to get a piece of one.

1 September 2026
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Reply from The Wood Veneer Hub

We're happy to hear you find the panels beautiful and appreciate the wood grain and color. We understand your desire for a different finish and the challenge of needing a single panel. Your feedback on width and individual panel sales is valuable to us.

Warm Regards,
WVH

Rated 5 out of 5 stars

Excellent quality and premium finish

Great experience with The Wood Veneer Hub. The products look and feel premium, and the quality is excellent. Everything arrived well packaged and the overall experience was very smooth. I’m very happy with the look and finish. Definitely recommend them if you’re looking for high-quality wood wall panels.

1 September 2026
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Reply from The Wood Veneer Hub

We're so pleased to hear you had a great experience with us! It's wonderful to know you found our products premium, high-quality, and that everything arrived well-packaged. We're delighted you're happy with the look and finish!

Warm Regards,
WVH

Rated 5 out of 5 stars

After diagnosing an issue

After diagnosing an issue, technician sent me replacement switch which was under warranty

25 August 2026
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Reply from The Wood Veneer Hub

We're so glad our technician could quickly resolve the issue and provide a warranty replacement. Your satisfaction is very important to us!

Warm Regards,
WVH

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