The Wood Veneer Hub Reviews 

4,294
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, noting that the premium wooden wall panels completely transform their living spaces with a clean, professional, and beautiful finish. People also appreciate the exceptional customer service, helpful representatives, and the remarkably fast delivery of free samples that make planning home renovation projects entirely seamless. However, some customers also noted occasional issues with damaged panels or boxes arriving broken during the overall shipping process. Other reviewers additionally mentioned that delivery times could sometimes take considerably longer than expected to finally arrive at their doorsteps.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the beautiful design, premium quality,... See more

Quality

Clients share positive opinions on quality, frequently praising the beautiful appearance, consistent color,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the prompt shipping times and... See more

Order

Reviewers highlight positive aspects of order processes, noting that ordering was easy, helpful advice was... See more

Customer service

Users describe positive interactions with customer service, consistently praising knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These wood veneer hub slat panels completely transformed my home gym. The natural wood tone against the black felt provides a clean, professional finish and the integrated LED lines add a warm, mode... See more

Company replied

Rated 5 out of 5 stars

The WVH delivered the panels within days, not weeks, days of ordering them and the quality is exceptional. This was first attempt to install anything like the the acoustic, slatted wall panels... See more

Company replied

Rated 5 out of 5 stars

Great customer service .., not entirely complete with the install .. will upload pictures when complete, but the walnut hydro panels look fantastic! And are perfect for our project., we were concer... See more

Company replied

Rated 5 out of 5 stars

They’re being installed right now and they’re beautiful. We chose the light oak with the light grey felt over the ubiquitous black felt. Works perfectly in our room. The option of ordering extra long... See more

Company replied


Company details

  1. Decoration and Interior Design Store
  2. DIY Store
  3. Manufacturer
  4. Wood Supplier
  5. Woodworking Supply Shop

About The Wood Veneer Hub

Written by the company

Since the mid-seventies we have worked tirelessly to bring the world's woods to connoisseurs alike.

Our skilled craftsmen began working with some of the finest wood available to craft custom dashboards for cars, panels for superyacht interiors, and cabinetry for private jets. Then, a few years later, we came up with a big idea: bring this beautiful wood closer to people's homes.

With the help of our British designers and craftsmen, we have created an exclusive range of out-of-the-box wall paneling products. We use the same sustainably sourced wood for our wall and ceiling panels we have used in our workshop for decades.Visit Website

Wall Paneling The original luxury out of the box acoustic slat wood wall panel solution.

The acoustic slat wood wall paneling range is a stunning, easy-to-install wood strip decorative wall and ceiling panel that boasts class A sound absorption. Modern styling personified in every way - streamlined, contemporary looks with the added benefit of acoustic insulation.

  • Fully oiled finish available
  • All stock held in our US warehouse
  • Perfect for both residential and commercial environments
  • Backing felt material produced from recycled material
  • Quick and easy installation
  • Free continental US delivery
  • FSC® Mix 70% (CU-COC-806409) Available

Ideal for all interior applications. Offering an easy-to-install, all in one solution. The panels deliver a visually eye-catching wallcovering application and bring the added benefit of acoustic dampening qualities to any project. Shop Wall Panel Range


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.4

All reviews

(4,294)

1,313 reviews in the last 12 months

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Rated 4 out of 5 stars

They look amazing

They look amazing. I get so many compliments on the wall feature in my office. A small hiccup on order, but they handled it pretty quickly.

12 January 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're thrilled to hear that our wall feature looks amazing in your office and that you're receiving so many compliments! We appreciate your understanding regarding the small hiccup with your order and are glad we could resolve it quickly for you.

Warm Regards,
WVH

Rated 5 out of 5 stars

Great Addition To The Overall Decor

Used a few panels for an accent wall in the bedroom and it turned out great! Thinking of where else in my house I can use this product again!

11 May 2026
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Reply from The Wood Veneer Hub

We are so happy to hear that the accent wall in your bedroom turned out great! We love that you're already thinking of new ways to use our product.

Warm Regards,
WVH

Rated 5 out of 5 stars

Excellent customer service and gorgeous tambour

Our Account Manager, Alex C., was very knowledgeable and helpful. I received samples very quickly, which helped me sell the tambour product to my clients. I'll be placing my order very soon.
The tambour material is well made and beautiful... the perfect material for the wall display we are fabricating for the client.

7 August 2026
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Reply from The Wood Veneer Hub

We're thrilled to hear that your Account Manager was knowledgeable and helpful, and that the quick sample delivery assisted you in selling our product. It's wonderful to know that the tambour material is well-made and beautiful, perfect for your client's wall display. Thank you for your positive feedback!

Warm Regards,
WVH

Rated 5 out of 5 stars

Great Customer Service

First off, working with Kennedy. She was very helpful!

7 August 2026
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Reply from The Wood Veneer Hub

We are so happy to hear that our team provided such helpful assistance. We appreciate you sharing your positive experience with us!

Warm Regards,
WVH

Rated 1 out of 5 stars

I ordered the 4 piece set on aug 7

I ordered the 4 piece set on aug 6 or
Close to that date and you have only created shipping labels as of aug 19

7 August 2026
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Reply from The Wood Veneer Hub

We sincerely apologize for the delay with your order. We understand your frustration regarding the shipping label status and are actively investigating this issue to ensure your 4-piece set ships promptly.

Warm Regards,
WVH

Rated 5 out of 5 stars

Well packaged with no defects.

Well packaged with no defects.

31 July 2026
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Reply from The Wood Veneer Hub

We're so glad to hear that your item arrived well-packaged and in perfect condition! Your satisfaction is important to us.

Warm Regards,
WVH

Rated 5 out of 5 stars

I've only ordered samples as of now

I've only ordered samples as of now. But I did receive them in a timely fashion.

31 July 2026
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Reply from The Wood Veneer Hub

We are pleased to know your samples arrived promptly. We appreciate you sharing your experience with us.

Warm Regards,
WVH

Rated 5 out of 5 stars

Great product.

Ability to order samples and speed in which they were received made the final decision seamless. Product arrived packaged extremely well. Installation was simply. Product is of very good quality. Would definitely purchase again.

30 July 2026
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Reply from The Wood Veneer Hub

We're so pleased to hear that the samples helped make your final decision seamless and that the product arrived so well packaged! It's wonderful to know that the installation was simple and that you're happy with the quality. Thank you for your kind words!

Warm Regards,
WVH

Rated 5 out of 5 stars

Free samples

Just free samples. Sent peomptly

6 August 2026
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Reply from The Wood Veneer Hub

We're so glad you enjoyed the samples and appreciate you letting us know they arrived quickly!

Warm Regards,
WVH

Rated 3 out of 5 stars

Very hard to cut

Very hard to cut. The black peels off to easily. The salesman sold me to many panels for what I told him I needed. Looks great once installed.

6 August 2026
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Reply from The Wood Veneer Hub

We appreciate you sharing your feedback. We are concerned to hear about the difficulty with cutting the panels and the peeling. We're also addressing the sales experience to ensure accurate recommendations. We are glad the final look is appealing.

Warm Regards,
WVH

Rated 5 out of 5 stars

samples arrived as scheduled very…

samples arrived as scheduled very impressed with the packaging(interior/exterior)

6 August 2026
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Reply from The Wood Veneer Hub

We're so pleased to hear that your samples arrived on schedule and that you were very impressed with both the interior and exterior packaging! Thank you for your wonderful feedback.

Warm Regards,
WVH

Rated 5 out of 5 stars

The product and company are great

The product and company are great. I unfortunately received two damanged boxes which thet imediatly replaced quickly and was able to finish my project on time.

29 July 2026
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Reply from The Wood Veneer Hub

We're so glad to hear that despite the initial issue with damaged boxes, we were able to quickly resolve it for you! It's wonderful that you could finish your project on time.

Warm Regards,
WVH

Rated 5 out of 5 stars

MCM Makeover

Upgraded our look to a MCam style.

3 August 2026
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Reply from The Wood Veneer Hub

We're so glad to hear you upgraded your look! We appreciate your positive feedback.

Warm Regards,
WVH

Rated 5 out of 5 stars

Product availability

Product availability, quality, and packaging for shipment are all top tier.

27 July 2026
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Reply from The Wood Veneer Hub

We're so pleased to hear that you found our product availability, quality, and packaging for shipment to be top-tier! Thank you for your wonderful feedback.

Warm Regards,
WVH

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Vickie specifically was very responsive and helpful with my questions. The panels are awesome and customer service is top-notch. I would highly recommend this company!

17 August 2026
Unprompted review
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're so pleased to hear about your excellent experience with our customer service! It's wonderful that our team was responsive and helpful, and that you find our panels awesome. We appreciate your high recommendation.

Warm Regards,
WVH

Rated 5 out of 5 stars

I have used WVH products in the past…

I have used WVH products in the past and love the results!
Bryce has been very helpful and has now ordered me new samples for my next project. His quick response and coordination regarding the shipping have been received and appreciated! Thanks Bryce!

4 August 2026
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Reply from The Wood Veneer Hub

We're so happy to hear you've had great results with our products in the past! It's wonderful that our team member was helpful in ordering new samples and that their quick response and coordination were appreciated.

Warm Regards.
WVH

Rated 5 out of 5 stars

I ordered the sample kit to double…

I ordered the sample kit to double check if the walnut would look right in my room. Wow! Not only did it, but the kit in itself is a work of art. Delivered in 2 days and just gorgeous. The quality of the materials is much higher than I imagined and I can tell this is going to be a major upgrade for my studio. Highly recommended!

5 August 2026
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Reply from The Wood Veneer Hub

We're thrilled to hear that the walnut sample kit exceeded your expectations and arrived so quickly! It's wonderful to know that the quality of our materials impressed you and that our product will be a major upgrade for your studio. Thank you for your high recommendation!

Warm Regards,
WVH

Rated 4 out of 5 stars

Their customer service is great

Their customer service is great. I had 3 damaged panels and they sent me 4 new ones to replace them.

They really need to package the panels better...even 1 of the replacement panels was damaged.

Quality could be better for the price, we'll see how they hold up I guess. I got the oiled walnut and it doesn't look much different than the regular

5 August 2026
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Reply from The Wood Veneer Hub

We appreciate your feedback regarding the panels and our customer service. We're concerned to hear that a replacement panel arrived damaged, and we are actively reviewing our packaging processes to prevent this. We also value your comments on the quality and appearance of the oiled walnut.

Warm Regards,
WVH

Rated 5 out of 5 stars

Very nice product and very good…

Very nice product and very good customer service.

30 July 2026
The Wood Veneer Hub logo

Reply from The Wood Veneer Hub

We're so happy to hear you enjoyed our product and had a great experience with our customer service. Thank you for your kind words!

Warm Regards,
WVH

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