I ordered 2 Thomas Kent clocks to compare on our kitchen wall. We have a high cathedral ceiling in our kitchen and it can be hard to envisage a suitable clock size on the required wall. The clock... See more
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Mulberry clock delivered today safely, as with other reviews I found it cheaply made and appearance for the price. Thought it was made in the UK not China, the minute hand slightly bent and the clock... See more
Company replied
I purchased the Cuckoo clock, but it arrived damaged and defective. The clock itself is very cheaply made. The pendulum won't stop moving even though it's supposed to stop at 10 pm. The bird, stops... See more
Company replied
I've had two Thomas Kent clocks. The original was purchased in 2020 and was a nice solid feeling ceramic material. The new clock from 2025 looks the same on the outaide but is made out of a light we... See more
Company details
Written by the company
Browse our delightful range of wall and mantel clocks. At Thomas Kent Clocks, we strive to provide unique items that truly enhance your property.
Contact info
Unit 1, Redbourn Industrail Park, Redbourn, AL3 7LG, St Albans, United Kingdom
- +44(0)3303632222
- customerservices@thomaskent.co.uk
- www.thomaskentclocks.com
Replied to 57% of negative reviews
Typically takes over 1 month to reply
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I ordered two clocks to check the…
I ordered two clocks to check the colors. I really liked the quality of the clocks, but I wasn't sure which color I liked best. I was able to return one of the clocks for a full refund, and the process was quick and hassle-free. I would definitely recommend Thomas Kent to anyone who is looking for a high-quality clock.
Love my clock
Bought the 80cm Black and copper clock and it is beautiful. Really stands out on my grey wall. It was delivered the next day and packaged well for a safe arrival. I would definitely recommend this company
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