Threadbare Reviews 2,156

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, often noting the good fit and stylish designs. Many consumers are also impressed with the affordable prices, finding great value for money. The delivery service is consistently highlighted as speedy and efficient, contributing to a positive overall shopping experience. However, some customers were not happy with their orders, citing issues with sizing being larger than expected or discrepancies between the product received and its online description. A few people also mentioned that the quality of certain items was disappointing, with some products not holding up well after minimal use or not being fit for purpose.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, fit, and value. Many customers praise the excellent... See more

Quality

Clients share positive opinions on quality, with many praising the excellent material, good fit, and overall... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the super-fast... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the reasonable and competitive... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, praising the... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered new Jens from next was having problems finding jeans that would fit properly due to loosing weight after many tries i though I would give these a go and perfect excellent on legs not to tight... See more

Rated 5 out of 5 stars

My first time ordering from Threadbare and I'm a very happy customer so far. Denim jacket fits perfectly, due to accurate sizing on the website, seems of a good quality and has a beautiful colour exac... See more

Rated 5 out of 5 stars

Threadbare has become one of my favourite brands. Great quality clothing that is not too expensive. I discovered the brand last summer and bought 5 cotton dresses which I wore on repeat the whole summ... See more

Company replied

Rated 5 out of 5 stars

Excellent black classic denim jacket. Nicely fitted and a bit of stretch for comfort. I actually ordered the Sosander one through Next and saw this at the same time - it is a significantly better fit... See more


Company details

  1. #355 of 627 best companies in Clothing Shop

Written by the company

We combine style with everyday needs to create purposeful product that’s made to last. With a focus on elevated everyday essentials, meet your new forever investment pieces. Effortless styling meets a fresh attitude for fashion favourites at affordable prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought gorgeous raspberry coloured…

Bought gorgeous raspberry coloured cardigan from threadbare. and have had so many people ask where it is from. Lovely quality -perfect thickness for Spring layering. Will be buying the same one in a different colour.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Never disappointed

Purchased a few Threadbare summer dresses from Next and have always found them great. The quality is good and the sizing is spot on. They’ve all washed really well and the added bonus of pockets in the dress is always a winner.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy, worst quality ever

Items look good online but the quality is so poor.
Also very expensive what they charge for something that falls apart on the first day of wearing it.
I bought some ski clothing, so it should be made for being put skiing , instead I walked around my hotel room and the strap came off, just like that.
Useless and I hope I can return them and get my money back.

Very disappointed

4 March 2026
Threadbare logo

Reply from Threadbare

Hello Daniela,

Thank you for your feedback—we’re really sorry to hear about your experience.

This certainly isn’t the quality we aim to provide. We understand how frustrating it must have been for the strap to come away so quickly, even with minimal use.

Please be assured that this is not typical of our products, and we take concerns like this very seriously. We’d really like the opportunity to make this right for you. If you haven’t already, please reach out to our customer service team with your order details so we can look into this and assist you with a return or refund as quickly as possible.

Thank you again for bringing this to our attention.

Kind regards
Threadbare Customer Service Team

Rated 5 out of 5 stars

New customer

First time ordering from Threadbare and found the service easy and efficient and the quality of the clothing is great value for money.

2 March 2026
Rated 5 out of 5 stars

A great versatile coat for work

A great versatile coat for work, looks smart, not too long so gets you into cars or down basement steps, useful snap shut pockets and stands the rain plus when dirty it goes in the washing machine; my last one lasted five years onsite and in all weathers so great value for money too

3 March 2026
Rated 5 out of 5 stars

A great jacket

A great jacket, very thick and luxurious. I bought the Threadbare mens cord jacket in size m. It is brilliantly finished, and it fits me perfectly

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Got a jacket today from Threadbare.
It fits really well and is of good quality. Looks good, would highly recommend! Cheers 👍

16 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look