I’m very satisfied with Tibi,The service has been excellent, and I really appreciate the speed, professionalism, and kindness of the team that supports me. I’ve never experienced this level of service... See more
Company replied
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See what reviewers are saying
A friend recommended TibiGlobe to me and I’m honestly impressed. The platform is clean and super easy to use, even if you’re just starting out. I’ve tried a few brokers before, but this one clearl... See more
Company replied
I’ve been using TibiGlobe for a few weeks now and honestly, I’m super impressed. Everything from the sign-up process to executing trades has been smooth and straightforward. The platform is fast,... See more
Company replied
EXTREMELY POOR CUSTOMER SERVICE AND A WHOLE LOT OF DECEPTION. They take their sweet time to respond to their WhatsApp chat. If they respond after 2 days then you’re lucky. They are unhelpful. They lie... See more
Company replied
Company details
- Finance broker
- also in
- Stock broker
Written by the company
Tibiglobe is a regulated CFD Broker operating under FSCA regulation with License number 50012 , and FSC regulation with License number GB24203464.
Contact info
169 Oxford Road, Cradock Square, 1st Floor, Rosebank, 2196 , Gauteng, South Africa
- +27 11 7594012
- pr@tibiglobe.com
- www.tibiglobe.com
4.3
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BEST BROKER
I’m very satisfied with Tibi,The service has been excellent, and I really appreciate the speed, professionalism, and kindness of the team that supports me. I’ve never experienced this level of service with any broker before, and I’m truly happy to be working with you. Thank you for all your support ❤️
29 July 2026
Unprompted review
Reply from TIBIGLOBE
Dear Marwane,
Thank you so much for your wonderful review and your kind words! ❤️
We are truly delighted to hear that you have had such a positive experience with TibiGlobe. Providing fast, professional, and personalised support is one of our top priorities, so it's incredibly rewarding to know that our team has made a difference.
Your trust and support mean a great deal to us, and we are grateful to have you as part of the TibiGlobe community. We look forward to continuing to support you on your trading journey.
Kind regards,
The TibiGlobe Team
they are always avviable and in less…
they are always avviable and in less then 5 min they resolve the issue
18 June 2026
Unprompted review
Reply from TIBIGLOBE
Dear Emmanuele,
Thank you so much for your feedback and your trust! We are happy to know that our team has been able to support you quickly and efficiently. Providing fast assistance and resolving any issues within minutes is exactly the level of service we aim for.
We truly appreciate having you with us!
Best customer service
I’ve been using this platform for nearly 6months, never had any problems neither with deposits or withdrawals, customer support is the best i’ve ever seen, especially Federico wich is very kind and answers immediately. I very much recommend it.
11 November 2025
Unprompted review
Reply from TIBIGLOBE
Dear Client, thank you very much for your positive feedback and for trusting TibiGlobe over the past 6 months.
We are happy to hear that you have had a smooth experience with our platform, including deposits, withdrawals, and customer support.
We truly appreciate your kind words about Federico. Our team always aims to provide fast, professional, and reliable assistance to all our clients, and feedback like yours motivates us to continue improving.
Thank you for your recommendation and for being part of TibiGlobe.
Kind regards,
TibiGlobe Team
Scam On Top
Its been a month, Still they didn't give me my initial deposit amount, They say we have sent the money but it didn't came in my account, i used bep20 adress to withdraw my amount, They are scammers
25 February 2026
Unprompted review
Reply from TIBIGLOBE
Dear Muhammad Adeel Khalid,
As we have already stated in our previous response, we believe your review is misleading and unfairly harms our company’s reputation.
We have been trying to contact you for several days to resolve this matter, but unfortunately, we have not received any response from your side. We have full proof that the funds were successfully sent to the wallet address you deposited, and this evidence has already been submitted to Trustpilot as part of our formal response.
Please note that if an incorrect wallet address was provided, this is not the responsibility of our broker.
We are a fully licensed and legitimate broker, operating with full transparency. We process payouts for thousands of clients on a daily basis without any issues.
If you are willing to resolve this matter, we invite you to contact us directly at "support@tibiglobe.com". We will be happy to provide all relevant documentation and clarify any claims you believe have not been addressed.
EXTREMELY POOR CUSTOMER SERVICE AND A WHOLE LOT OF DECEPTION
EXTREMELY POOR CUSTOMER SERVICE AND A WHOLE LOT OF DECEPTION. They take their sweet time to respond to their WhatsApp chat. If they respond after 2 days then you’re lucky. They are unhelpful. They lie about their leverage. I deposited 500 pounds and wanted to trade gold, I had set my leverage to 1:500 but upon trading xauusd I was limited to opening 0.05 lot size only which is unheard of when utilizing 1:500 leverage. They also said I’ll get a 100% deposit when I deposit my capital, it’s all a LIE designed to bait people into signing up with them. ALL THE HIGH RATED REVIEWS HERE ON TRUSTPILOT ARE FALSIFIED BY THEM TOO!!! DONT SIGN UP WITH THESE GUYS!!!
2 March 2026
Unprompted review
Reply from TIBIGLOBE
Thank you for your feedback.
We have reviewed your case internally and would like to clarify a few important points.
Trading conditions on instruments such as XAUUSD may differ from standard FX pairs, as margin requirements and risk parameters are adjusted to reflect market volatility. As a result, maximum position sizing may not directly correspond to the selected leverage setting.
Additionally, we do not advertise or apply a fixed 1:500 leverage specifically for gold trading, and bonus offers are not applied automatically without a request or agreement. Based on our records, we were unable to identify any related request submitted to our support team regarding these matters.
We also take client support very seriously, and our team aims to respond to all inquiries within 24 hours.
We would be happy to review your case in detail and provide full clarification. Please contact us directly at support@tibiglobe.com
with your account information so we can assist you further.
We remain committed to transparency and ensuring all clients have a clear understanding of our trading conditions.
Honestly it’s always nice to talk to…
Honestly it’s always nice to talk to dear he does his best to help out much as possible and if I ask to talk to him he makes it quick and possible he explains things in full detail if I could give him more stars I would
30 December 2025
Unprompted review
Reply from TIBIGLOBE
Thank you for your feedback.
We are glad to hear that your experience has been so positive and that the support provided has met your expectations. We truly value clear communication and making ourselves available to our clients when needed.
Your kind words will definitely be shared with the team.
For any further assistance, you can always reach us at support@tibiglobe.com
Thanks for the support
Dimitris Onisiforou thank you for friendly helping me with my verification and payment on TibiGlobe Support ;)
2 December 2025
Reply from TIBIGLOBE
Thank you for your kind feedback.
We are pleased to know that your verification and payment experience was smooth and that our support team provided the assistance you needed.
Our team remains available at support@tibiglobe.com
should you require any further support.
Reply from TIBIGLOBE
Thank you for your kind feedback.
We are glad to know that your experience with TibiGlobe has met your expectations.
Our team remains available at support@tibiglobe.com
should you need any assistance.
Great broker always there to help…
Great broker always there to help support team is amazing
14 November 2025
Unprompted review
Reply from TIBIGLOBE
Thank you for your kind feedback.
We are pleased to know that your experience with TibiGlobe has been positive and that our support team has met your expectations. Delivering consistent and responsive support remains a key priority for us.
Our team is always available at support@tibiglobe.com
should you need any assistance.
Great trading broker highly recommend.
14 November 2025
Unprompted review
Reply from TIBIGLOBE
Thank you for your feedback.
We are pleased to hear that you have had a positive experience with TibiGlobe and appreciate your recommendation.
If you ever need any assistance, feel free to contact us at support@tibiglobe.com
Outstanding support and expert guidance from my account manager
I had an excellent experience with my account manager Dia today. He provided clear and timely advice on how to increase my margin from my account from going into loss and potentially wiping out. Dia's communication was exceptional explaining everything in detail so that j understood the process and the reasoning behind every step. What stood out the most was his deep knowledge about the different accounts and their benefits. Thus has given me valuable insight in how to mange my trading more effectively. I truly appreciate his professionalism l, patience and support. I sincerely thank Dia for his guidance at a critical point where i was able to act wuick and protect my account. I highly recommend his service to anyone.
10 November 2025
Unprompted review
Reply from TIBIGLOBE
Dear Fatema,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
I’ve been working with TibiGlobe as a…
I’ve been working with TibiGlobe as a partner and can genuinely say: this is a company where respect and professionalism are more than just words. Communication is always clear, structured, and on point – no unnecessary emotion, just real cooperation.
What really sets TibiGlobe apart is the internal culture. Everyone supports each other, and the well-being of clients, employees, and partners is clearly the top priority. That mindset builds real trust and long-term success.
I'm proud to be part of this network and can truly recommend TibiGlobe to anyone looking for a reliable, structured, and ethically sound broker.
4 July 2025
Unprompted review
Reply from TIBIGLOBE
Dear Viktor,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
Very easy to use and understand
Very easy to use and understand, even if you’re just starting out. The customer service is excellen! always helpful and quick to respond. I definitely recommend this broker to anyone looking for a reliable and user-friendly platform
3 July 2025
Unprompted review
Reply from TIBIGLOBE
Dear Met,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
I’ve been trading on Tibi for 2 months…
I’ve been trading on Tibi for 2 months and I’ve never had any problems, unlike with many other brokers I’ve tried in the past.
The trading conditions are good and the swaps are extremely low.
Withdrawals are very fast and convenient.
Customer support is available directly on WhatsApp at any time
3 April 2025
Unprompted review
Reply from TIBIGLOBE
Hello,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
I have traded with many brokers
I have traded with many brokers, but I’ve never found one like this.
Customer support is incredibly fast and professional,
trade execution is lightning-fast,
and the trading conditions are excellent.
3 January 2025
Unprompted review
Reply from TIBIGLOBE
Dear Gabriel,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
TOP CLASS BROKER!!
Excellent experience! Everything very smooth and also withdrawals very fast!
28 June 2025
Unprompted review
Reply from TIBIGLOBE
Dear Luigi,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
leading to good profits
The different payment options available on the platform maked it easy for me. Any queries are met with quick responses, leading to good profits.
15 January 2025
Reply from TIBIGLOBE
Dear Thabo,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
Fantastic customer support
Fantastic customer support, was scared innitialy of my funds, but I have done withdrawal of over hundreds of thousands without them hesitating, thanks to my account manager Kingsley
26 February 2025
Unprompted review
Reply from TIBIGLOBE
Dear Tony,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
From Beginner to Confident Trader: Thanks to Tibi’s Education!
As a newcomer to the industry, I found invaluable guidance through Tibi’s educational resources. Their insights and support helped me rapidly develop my trading skills, making a significant difference in my journey.
2 December 2024
Unprompted review
Reply from TIBIGLOBE
Dear Gleb,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
Amazing
A friend recommended TibiGlobe to me and I’m honestly impressed. The platform is clean and super easy to use, even if you’re just starting out. I’ve tried a few brokers before, but this one clearly stands out in terms of execution speed and support.
The trading conditions are fair, and I’ve had zero issues with deposits or withdrawals. Everything just works smoothly — which is exactly what you want when your money’s on the line.
Big plus for the customer service too: fast replies and actually helpful. TibiGlobe has definitely earned my trust.
23 May 2025
Unprompted review
Reply from TIBIGLOBE
Dear Adrien,
Thank you for your review and for choosing TIBIGLOBE as your trading partner. Our client's satisfaction is our motivation, and we're thrilled to hear that you're pleased with our services.
Regards,
TIBIGLOBE Team
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