We received our tickets about one week in advance, which was a relief. We could not upload them on the app at first, but agents online and over the phone helped us tremendously and efficiently, which... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like that the pricing is 100% upfront unlike many other ticket services. Because it is a resale platform, it does take a little bit sometimes for the prior owner of the tickets, to transfer to you.... See more
Company replied
Today, I ordered tickets for an Eagles concert at the Sphere in Vegas. The website is very user friendly with respect to searching for tickets. Shortly after paying for the tickets (no additional f... See more
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This is my first time using Ticket Club since they have moved to the Trustpilot app. While it was a little complicated getting set up with multiple variations - e-mail, cell phone and the app passw... See more
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Company details
Information provided by various external sources
Ticket Club is a membership site for tickets to concert, sports, and theater events. Members save money on tickets to the events they want to see, with low prices and no service fees. It's similar to Amazon Prime, Sam's Club, and Costco - except for tickets. We offer our members tickets without any additional service fees, which are added fees added on (typically at checkout) by almost every company in the industry. These fees constitute most of the profit of many ticketing sites, and can raise the price of tickets from anywhere from 10% to 30% or more. We don’t charge those fees, and the first price members see on our site for a ticket is the exact same price that the ticket will be at the end too. The only other charge (aside from the tickets) is for shipping, which is variable depending on the shipping method chosen. Our ticket prices are all at Club price, but you don’t need to be a member to see those - anyone can buy tickets from our site, members just don’t pay service fees.
Contact info
75 Gerber Road East Suite 106, 06074, South Windsor, United States
- (855) 575-8322
- customersupport@ticketclub.com
- www.ticketclub.com
4.2
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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timely delivery and seating as promised
4 June 2026
Reply from Ticket Club
Thank you for the positive feedback. We do hope that you enjoy your event and consider us again for future use.
I love that I save on ticket fees
I love that I save on ticket fees! Ticket transfer quick and smooth. I never buy from anywhere else.
1 June 2026
Reply from Ticket Club
We’re delighted to hear you've had great experiences! Thank you for choosing us. We look forward to welcoming you back and continuing to provide excellent service.
ease of use and great prices!
29 May 2026
Reply from Ticket Club
We always try to make the ticket- buying experience as easy as possible. Thank you for your feedback. We do hope you enjoy your game and continue to us in the future.
Always the BEST prices and easiest way…
Always the BEST prices and easiest way to purchase great tickets. Never an issue and always reliable.
19 May 2026
Reply from Ticket Club
Thank you so much for sharing your experience! We’re glad we could put your mind at ease and make the process smooth and easy for you with the best prices. Your feedback means a lot to us, and we look forward to serving you again soon. We hope you have an amazing time at your event!!
Always the best price.
16 May 2026
Reply from Ticket Club
Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, and the best prices! Your feedback means a lot to us, and we look forward to serving you again soon. Hope you have an amazing time at your event!!
I purchased 2 tickets for BTS
I purchased 2 tickets for BTS. The listed price was 698 each but when I checked out they charged me 798 each. Since I’m a member there shouldn’t have been an additional charge. Or maybe the listed price was a tease and not the real charge
15 May 2026
Reply from Ticket Club
Thank you for your feedback. We are very sorry to hear you feel there is an error with your purchase on our behalf with pricing. It is important to note that each event and ticket listing on our website is individually coded. The website therefore has no way of altering what is selected at the time of checkout. The website dictates what is purchased purely based on user input. Additionally, if multiple tabs are open on a user browser, each tab would be a unique session with which the website would have no way of switching information from one session to another. Please reach out to us at (959) 223-1506 as soon as possible so we can assist you directly. Our team is available daily from 10:00 AM to 9:00 PM EST.
Best ticket site ever!
Tickets are cheaper than the starting price on other sites and always cost face value. I've been a member for several years now and I've never been disappointed. Keep it up!
14 May 2026
Reply from Ticket Club
Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, and the best prices!! Your feedback means a lot to us, and we look forward to serving you again soon. Hope you had an amazing time at the game!!
Reply from Ticket Club
Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, and efficient delivery. Your feedback means a lot to us, enjoy your event!!
After downloading the ap and finding…
After downloading the ap and finding the tickets, it was seamless
3 May 2026
Reply from Ticket Club
Thank you for your purchase! We're glad you found the process easy. We hope you enjoy your event!!
Love the no fees!!
5 May 2026
Reply from Ticket Club
We appreciate your review and thank you for choosing us for your ticketing needs! We're glad you that you were happy with no fees. We hope the event will be an amazing time!
I entered wrong email 3 days before…
I entered wrong email 3 days before event —they were initially very accommodating—once they entered an “attempt” to re transfer—they were done —zero proactive effort to reach seller, and kept repeating we don’t guarantee re transfer
2 May 2026
Reply from Ticket Club
Thank you for taking the time to share your experience. At the time the order was placed, all order details — including the delivery email address — were presented for review and confirmation prior to checkout. The tickets were initially delivered to the email address provided. After we were notified of the incorrect email, the address was updated and a retransfer was requested. Please note that once tickets have been delivered, retransfers are not guaranteed. If tickets have already been accepted, the seller is unable to recall or resend them to a different email address. Customers are responsible for ensuring all order information is accurate when the purchase is completed. Upon reviewing the order, I can confirm that the retransfer was successful and the tickets were delivered in time for the event.
Reply from Ticket Club
We appreciate your review and thank you for choosing us for your ticketing needs! We're glad you that you were happy with the pricing. We hope the event will be an amazing time!
Was sent a promo code yesterday but…
Was sent a promo code yesterday but wasnt accepted today. I think the code should have been accepted today.
24 April 2026
Reply from Ticket Club
Thank you for your feedback. We’re sorry the promo code didn’t work as expected. Promo codes do have specific validity periods, but we’d be glad to review this with you. Please contact our support team so we can assist further. Our team is available daily from 10:00 AM to 9:00 PM EST. (959) 223-1506.
Great availability and pricing
21 April 2026
Reply from Ticket Club
Thank you for sharing your feedback. We greatly appreciate it. We are happy to hear that it was a great experience for you overall! Enjoy your event!
Reply from Ticket Club
Thank you for the positive feedback. We do hope that you enjoy your event and consider us again for future use.
Super site to work with
Always make it easy to find some help. Very Responsive. Appreciate the military recognition
13 April 2026
Reply from Ticket Club
Thank you for sharing your feedback. We greatly appreciate. We are happy to hear that it was a great experience for you overall! Enjoy your event!
Love Ticket Club
Love Ticket Club. I wish there was a way to purchase multiples tickets vs. needing to purchase each one (I was purchasing 9 in total and needed to place 6 orders).
25 March 2026
Reply from Ticket Club
Thank you for your feedback. We're sorry to hear you were unable to make one purchase for your group of 9. Ticket quantities are limited by how many tickets an individual seller possesses in each section and/or row.I'm afraid that tickets for any event on our website can only be purchased in the quantities available from the drop-down menu provided in the ticket grouping. We do hope you and your group have an amazing time at your event!!!
New Age Deal on buying Scalped Tickets…
On a recent trip to Utah (my wife and I live in FL) we used our membership in TicketClub.com to purchase tickets to both a Utah Mammoth game and a KT Tunstall concert in Park City. Two tickets to each of those two events alone, saved us over $160 PLUS fees as Ticket Club charges ZERO fees just the price the tickets are advertised for. This is not the first time Ticket Club has saved us big money. Better, unlike some other ticket services, I have never had an issue downloading and transferring tickets from Ticket Club. I worry about hyping it too much, though, as I don't to lose the only advantage I've had since scalping hard copies of tickets at the venue faded away earlier this century.
3 March 2026
Reply from Ticket Club
Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! Your feedback means a lot to us, and we look forward to serving you again soon.
Reply from Ticket Club
Thank you for your review. We are sorry you are having issues accessing your tickets. We have sent an email with the delivery directions. You may reach out to us regarding any delivery assistance you may still need, our agents will be more than happy to assist you. Our team is available daily from 10:00 AM to 9:00 PM EST. We hope you enjoy your event!!
First time using Ticket Club with Trustpilot
This is my first time using Ticket Club since they have moved to the Trustpilot app. While it was a little complicated getting set up with multiple variations - e-mail, cell phone and the app password, it ended up placing my tickets in my apple wallet, which was great. In the past it was harder to locate the tickets after claiming them so this is a great upgrade. As long as the tickets work at the ballpark I'll be completely happy!
4 March 2026
Reply from Ticket Club
Thank you for your review. We are sorry you had issues initially accessing your tickets. We always try to make the ticket- buying experience as easy as possible. We do hope you enjoy your game and continue to us in the future.
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