Ticketmaster France Reviews 27,802

I purchased tickets for Beyoncé's concert on Feb 11, but shortly after, I found better seats for the concert on Feb 12. I reached out to Ticketmaster to request a cancellation of my initial order.

Unfortunately, despite several attempts to contact customer service, I have received no response or guidance on how to proceed. This lack of communication is extremely disappointing, especially from a company as well-known and trusted as Ticketmaster.

I kindly ask Ticketmaster to address this issue and assist me with the cancellation of my order number 333998810.

Can somebody from Ticketmaster Fr contact me on my email or phone number . I’ve tried contacted you many times and I’ve received nothing.

My order number is 336196412

I had been waiting for 5 hours on the website for the artist presale (beyoncé cowboy carter) and the link stopped working 10 minutes before it opened. It happened to everybody and apparently it wasn’t the first time and it had happened for other concerts too. This bug might’ve cost me my chance to attend the concert.

what can I say, a complete mess, it baffles me that they haven't figure out a way to manage queues

The sale was horrible! Every ticket I chose was "sold out" or the quantity was not available anymore.
Every new ticket I choose I needed to verify that I was a human. After verifying the tickets were gone.

Finally I had 2 tickets for Beyonce and then Ticketmaster logged me out (I was logged in, in advance). Tried to log in and nothing happend. We had 10 minutes to finish the payment in the last 8 seconds left I finally logged in.

This is so stressfull... Not a good sale experience, actually worst!

Ticketmaster FR is not on the iOS app for whatever reason so how am I supposed to get my digital ticket ?

This should not be a problem considering how cheap and easy it has gotten to develop these platforms . Totally unnecessary and unacceptable.

I could not see the seats until they were in my cart and being processed. The connection was slow and buttons did not open quickly which was stressful given the time limits for checking out. Looking forward to the concert and hope to have a better experience in person.

Took me ages to get a ticket (2 hours). Ticketmaster is never prepared with handling with a bunch of people trying to buy tickets.

I’m trying to contact Ticketmaster France, I made a mistake and bought wrong tickets today. I need to cancel them, but in France they don’t have chat or telephone number to call. I already sent 2 forms and I’m waiting for the solution. I hope I have some answer soon

Very good, super organized.

Worst pre-sale ever. They bump up the prices with dynamic pricing TO UNREASONABLE NUMBERS. This should be ILLEGAL and Ticketmaster shoud PAY FOR IT!!!!!!!!!!!

Impossible d'acheter des places le site bug en permanence, je viens de perdre 2fois de suite 3places pour les worlds rocket league..
Site a fuir

As a first time customer I got so confused with their website and clicked on those stupid platinum tickets that are stupidly overpriced and for what?

I sent their support a ticket asking whether I can exchange them, if they help me in any way, going to change the review.

For many hours the server was busy and was´t able to buy

Site easy to use and have all the details and information we need

⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️

The way the tickets were organized and displayed was quite confusing. When I clicked the option to pay with a credit card, it redirected me to the main page, so I had to go through the whole process again. Luckily, the tickets were still available.

horrible experience

Easy to get tickets!