TicketsCenter Reviews 

9,707
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 8,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the website is exceptionally easy to navigate, allowing them to complete their ticket purchases quickly and without any unnecessary hassle. People truly appreciate the smooth booking process and the straightforward layout when planning to attend various live events. However, some people mentioned that it is quite frustrating not being able to view the exact seat locations on the map before completing their ticket purchase. A few reviewers also noted unexpected upcharges, high delivery costs, and expensive service fees suddenly added to their final orders.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how fast, straightforward, and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as very... See more

Order

Clients share ambiguous opinions on order, with many consumers highlighting that online purchases are quick,... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary wildly. Many reviewers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that purchasing tickets was very smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ticket selector works. The fees are not as high as Ticketmonster. Tickets by e-mail are reasonably easy to use. Not hard sell on options.

Company replied

Rated 5 out of 5 stars

Easy transaction process... I would like to be able to see a "detailed" seating map however... I had to log into another site to see the seating.

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets and I didn't have any hassle or run around! Thank you very much, I appreciate great service

Company replied

Rated 5 out of 5 stars

From watching a video on Facebook and thinking I would really like to see them live. I went on there website to see their tour schedule and saw they got within a hour½ of me so I booked my ticket. Tot... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(9,707)

8,452 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This site was easy to navigate

This site was easy to navigate. Glad we got our tickets early!

6 August 2026
TicketsCenter logo

Reply from TicketsCenter

Clean navigation makes planning ahead simple, mitzismusic. Love to hear that you got your tickets early too!

Rated 2 out of 5 stars

Why do i have to print tickets

Why do i have to print tickets. Why can't you send to my phone. very out of date

6 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for flagging this, Alan. Please contact our support team at 877-698-0133 with your order number — they can go over the delivery details for your tickets with you.

Rated 3 out of 5 stars

The process to get tickets was seamless…

The process to get tickets was seamless and only took a few minutes. I took down two stars because I didn’t get to see exactly which seats were available or even told which seats we would have after I completed my purchase. I was simply told my seats would be together. It is helpful to have those details.

6 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for the feedback, Madeline, and glad the process itself was quick. Section and row come from the licensed third-party resellers and are shown on the listing; seat numbers are provided upon delivery, which is standard for secondary market tickets. Our support team can be reached at 877-698-0133.

Rated 5 out of 5 stars

Easy to use and efficientGLWJ

Easy to use and efficient! Would use again!!

6 August 2026
TicketsCenter logo

Reply from TicketsCenter

Efficient navigation makes the whole process quick, George. Thanks for choosing us and please do come back next time!

Rated 4 out of 5 stars

I NEED to see this show but…

I NEED to see this show but although I hav purchased tickets I cannot see in the graphic where those seats are. In addition, The map does not show where the $54.00 parking is located. I have opted to deal with parking when I get to the theater

5 August 2026
Rated 1 out of 5 stars

I purchased tickets through Ticket Centee

I purchased tickets through Ticket Center. The concert is tomorrow. I received text messages that they are sending my tix via email, yet none have arrived…not in SPAM or any other folders. Online help is useless AI…no human representative. The most horrible customer service I have ever experienced. Avoid this Company!

5 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

April, please contact our support team at 877-698-0133 with your order number so they can follow up on this and the outcome of the event.

Rated 1 out of 5 stars

So disappointed with my experience

So disappointed with my experience. Turns out the seats they chose (not able to choose own) are somewhat obstructed view. And they are not refundable. Will never use this site again.

5 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

Thanks for the feedback, Amy. Obstructed view is noted on listings where it applies. Please call our support team at 877-698-0133 with your order number so they can confirm the details of your order with you.

Rated 5 out of 5 stars

GREAT EXPERIENCE

GREAT EXPERIENCE. THANKS YOU

4 August 2026
TicketsCenter logo

Reply from TicketsCenter

We appreciate the kind words, Rodney, and we are glad the order process went well.

Rated 4 out of 5 stars

While everything was farily intuitive

While everything was farily intuitive, there were a couple of minor items which i had to study before acting upon.

4 August 2026
TicketsCenter logo

Reply from TicketsCenter

We appreciate the feedback on the details you navigated through, Mark. Thanks for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look