TicketsCenter Reviews 

9,677
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,400 reviews, reviewers overwhelmingly had a great experience with this company. People find that the booking process is extremely straightforward, allowing customers to easily secure tickets online and finalize their orders in just a few minutes without any major hassle. Consumers often appreciate the intuitive website navigation and the seamless ability to quickly access available seating options for their favorite events. However, some people mentioned that they could not see the exact seat locations or detailed seating charts clearly before completing their purchase. Some reviewers were not happy with unexpected upcharges, significantly higher ticket prices, or extra service fees added during the checkout phase.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how fast, straightforward, and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as very... See more

Order

Clients share ambiguous opinions on order, with many consumers highlighting that online purchases are quick,... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary wildly. Many reviewers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that purchasing tickets was very smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ticket selector works. The fees are not as high as Ticketmonster. Tickets by e-mail are reasonably easy to use. Not hard sell on options.

Company replied

Rated 5 out of 5 stars

Easy transaction process... I would like to be able to see a "detailed" seating map however... I had to log into another site to see the seating.

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets and I didn't have any hassle or run around! Thank you very much, I appreciate great service

Company replied

Rated 5 out of 5 stars

From watching a video on Facebook and thinking I would really like to see them live. I went on there website to see their tour schedule and saw they got within a hour½ of me so I booked my ticket. Tot... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

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1-star

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4.6

All reviews

(9,677)

8,425 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

FAST AND EFFICIENT

FAST AND EFFICIENT. WAS NOT A 5 STAR AS THE SITE DIDNT SHOW ME WHERE MY SEATS ARE LOCATED IN THE VENUE.

13 August 2026
TicketsCenter logo

Reply from TicketsCenter

We appreciate the feedback on the seating details, Nancy.

Rated 4 out of 5 stars

easy to do

easy to do, except for ticket protection. I do not appreciate being sent to something like this ,

.

13 August 2026
Rated 5 out of 5 stars

We are camping

We are camping, so everything worked fast, easy, and we have tickets!

12 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for the review and enjoy camping!

Rated 1 out of 5 stars

It was difficult but finally I got it…

It was difficult but finally I got it done

12 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for the feedback, Donald. If you'd like to tell us where it got difficult, our support team is available at 877-698-0133 — that kind of detail helps us improve the process.

Rated 5 out of 5 stars

Quick Accurate and Easy

Quick, accurate response. Flexible payment methods. Clear, understandable instructions. Good graphic of arena.

11 August 2026
TicketsCenter logo

Reply from TicketsCenter

Having a clear arena graphic and flexible options makes things simple, George. Thanks for the review!

Rated 5 out of 5 stars

8/12/26

Easy directions and my phone didn’t lose tje Boston College site.

12 August 2026
TicketsCenter logo

Reply from TicketsCenter

Getting sorted without any tech trouble is a win, David. Thanks for the review.

Rated 2 out of 5 stars

Why cant I see where my seats numbers…

Why cant I see where my seats numbers are located in the Orchestra?
If Icould see where the seats are located before I purchased, I would have chosen other seats. This current system really sucks!! I paid more more for seats than I needed to assuming they were "amazing" as labeled! Bad system Hershey Theatre!!!

11 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for sharing this. Section and row come from the licensed third-party resellers and are shown on the listing; seat numbers are provided upon delivery, which is typical for secondary market tickets. Our support team can be reached at 877-698-0133.

Rated 1 out of 5 stars

FELT RUSHED WITH THE COUNTDOWN TIMER

FELT RUSHED WITH THE COUNTDOWN TIMER. DIDN’T REALIZE I WASN’T DEALING DIRECTLY WITH THE TSO BOX OFFICE. SURPRISED AND DISSAPPOINTED

12 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for sharing this, Stephen. The timer reflects how long the total price shown is held after tickets are selected. If it runs out, the listing is reverified for availability and current pricing, and a new timer begins. Our support team is available at 877-698-0133 if you'd like to review your order.

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