TicketsCenter Reviews 

9,701
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 8,412 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the website is exceptionally easy to navigate, allowing them to complete their ticket purchases quickly and without any unnecessary hassle. People truly appreciate the smooth booking process and the straightforward layout when planning to attend various live events. However, some people mentioned that it is quite frustrating not being able to view the exact seat locations on the map before completing their ticket purchase. A few reviewers also noted unexpected upcharges, high delivery costs, and expensive service fees suddenly added to their final orders.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how fast, straightforward, and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as very... See more

Order

Clients share ambiguous opinions on order, with many consumers highlighting that online purchases are quick,... See more

Price

Users describe ambiguous interactions with price, as customer experiences vary wildly. Many reviewers report... See more

Booking process

Customers had positive experiences with booking_process, reporting that purchasing tickets was very smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ticket selector works. The fees are not as high as Ticketmonster. Tickets by e-mail are reasonably easy to use. Not hard sell on options.

Company replied

Rated 5 out of 5 stars

Easy transaction process... I would like to be able to see a "detailed" seating map however... I had to log into another site to see the seating.

Company replied

Rated 5 out of 5 stars

I ordered last minute tickets and I didn't have any hassle or run around! Thank you very much, I appreciate great service

Company replied

Rated 5 out of 5 stars

From watching a video on Facebook and thinking I would really like to see them live. I went on there website to see their tour schedule and saw they got within a hour½ of me so I booked my ticket. Tot... See more

Company replied


Company details

  1. Event ticket seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.6

All reviews

(9,701)

8,452 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You attached required cost to…

You attached to many required cost to my tickets. This is not good practice. I continued as I already had tickets and family could not afford to go with these prices, so continued as I was not given an option to decline then.

8 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for raising this, Rebecca. Please contact our support team at 877-698-0133 with your order number so they can review the details of your order with you.

Rated 1 out of 5 stars

POS company

complete POS company. No exchanges. My daughter purchased tickets for us at the wrong venue. Their reply? Sucks to be you. "Our policy" says all sales final. When did companies stop having decent customer service? Expect NOTHING from this POS company.

8 August 2026
Unprompted review
TicketsCenter logo

Reply from TicketsCenter

Thanks for the feedback, David. Listings come from licensed third-party resellers, and placing an order takes that inventory out of availability. For this reason, all sales are final and orders can't be changed or canceled (except as required to comply with applicable law). Our support team can be reached at 877-698-0133 with any questions about your order.

Rated 4 out of 5 stars

Hard to pick a seat

2 August 2026
TicketsCenter logo

Reply from TicketsCenter

A listing shows the section and row the Reseller provided, Michael, and exact seat numbers are often not released until the tickets are delivered. For order and delivery information, the support line is 877-698-0133.

Rated 5 out of 5 stars

Awesomeness

Awesomeness

7 August 2026
TicketsCenter logo

Reply from TicketsCenter

We love to hear that, thanks for sharing.

Rated 1 out of 5 stars

They price gouged

They price gouged. 40% more than anyone else, then refused to refund. Support did nothing other than bounce me around agents. Buyer beware!!!

7 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for raising this, Alan. Resale ticket prices vary by event and demand, and can sit above or below face value, as noted on the site. Our support team is available at 877-698-0133 if you'd like to go through your order.

Rated 5 out of 5 stars

Made the ticket buying process easy to…

Made the ticket buying process easy to understand and accomplish. Hope the rest of the process goes just as easy later!

7 August 2026
TicketsCenter logo

Reply from TicketsCenter

Thanks for sharing your experience, Fran, and we appreciate the kind words about how clear the process was.

Rated 5 out of 5 stars

easy and fast

7 August 2026
TicketsCenter logo

Reply from TicketsCenter

Speed and simplicity when grabbing tickets is the way it should be, Beth. Enjoy the show!

Rated 5 out of 5 stars

I appreciated the ease with which I…

I appreciated the ease with which I could make my reservations. This is my favorite opera, and I have never been able to see it in person. I'm looking forward to this experience.

7 August 2026
TicketsCenter logo

Reply from TicketsCenter

Enjoy seeing your favorite opera live for the first time, Pamela.

Rated 5 out of 5 stars

GOT MY TIKS!

Had a successful experience getting my tiks, without issue.

7 August 2026
TicketsCenter logo

Reply from TicketsCenter

Getting those tickets secured without any trouble is a great feeling, Robert. Glad to hear there were no issues!

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