TickTockClocks Reviews 

82
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I ordered a clock on 14 August. Received 22 August. Plastic clock £94 no thank you. Returned which they received 26 August advised 5-7 days receipt of refund. Still waiting 04 September, told wait ano... See more

Rated 5 out of 5 stars

My wall clock arrived promptly today and to say I was pleased with my purchase would be a complete understatement. How this Company can provide such a quality looking clock at this price is beyond me... See more

Rated 5 out of 5 stars

My large wall clock arrived promptly but did not work due to damaged hands and spindle. Probably the work of Parcelforce. "Fragile" labels count for nothing. After a couple of quick emails and photos... See more

Rated 5 out of 5 stars

Bought a lovely garden clock from Ticktockclocks. Very good price, looks great and easy to fit, as described on their website. Only problem I had was with the fools at Parcel force and Ticktockclocks... See more

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3.8

Great

TrustScore 4 out of 5

82 reviews

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3.8

All reviews

(82)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

For anyone considering buying a clock…

For anyone considering buying a clock from Ticktockclocks, this is just to reassure you that not only did the small travel clock by 'Roger Lascelles' inside a pink leather case ( I'd ordered it for my wife ) arrive safely and very well packaged within just a day or two of being ordered but it contained a battery and now that it is up and running, it keeps immaculate time.

23 August 2022
Unprompted review
Rated 1 out of 5 stars

Customer service appears to be…

Customer service appears to be non-existent. There is no contact phone number on the website and emails go unanswered.
The clock I ordered broke within 3 weeks of it arriving. I sent an email to Ticktockclocks which was answered on the second day. This was to tell me to send photos of the broken clock - a pointless thing to do when the problem with the clock was internal and nothing to see externally. Anyway, sent the requested photo. A reply is still awaited.......And as for a refund... well, we'll see.
Would give this company zero stars were that an option but will not be ordering from them again.

9 June 2022
Unprompted review
TickTockClocks logo

Reply from TickTockClocks

Hi John - we hope you're happy with your refund. Sorry your clock stopped working - it's really important to us to only sell quality items, but even then, occasionally a unit with a quality issue will get through & we'll do what we can to make things right.

Rated 5 out of 5 stars

Kitchen Clock

The price for our Tick Tock clock was good and they were very prompt in delivering it. It works well and looks good where we've placed it in our kitchen (mind you, it does tick, but not too noticeable).

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Well done

All was good. Easy to order, prompt delivery, well packaged and clock exactly as described.

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Lovely product

I was delighted with the product which arrived promptly & very well packaged. I would not hesitate to order again from this company.

10 December 2021
Unprompted review
Rated 1 out of 5 stars

I had seen a clock I wanted to purchase…

I had seen a clock I wanted to purchase & compared prices on different websites, on TickTock Clocks it was about £74, I then saw it on another website for £35. I contacted TickTock Clocks as they say on their website that they price match, they got back to me to advise that they would look into it, a few days later they emailed me to advise that they no longer had any in stock. I checked their website & it had been removed…………how convenient, if they don’t want to price match, they shouldn’t advertise it. I have since purchased it from Branded WatchSale for £33. Do your homework so you don’t get ripped off.

24 November 2021
Unprompted review
TickTockClocks logo

Reply from TickTockClocks

Hi – we’re sorry that you had a negative experience, however as mentioned to you directly, this clock has been discontinued by the supplier. We can’t price match a product that we can’t source.
We have been informed by the supplier that the website that you did purchase it from sourced the last remaining end of line stock at a heavily discounted rate.
We hope this helps clarify how this situation arose.

Rated 4 out of 5 stars

Very pleased with my purchase of the…

Very pleased with my purchase of the vintage multicoloured clock! It did arrive broke, the clock hands wouldn’t work but the customer service was excellent and I received a new clock within a few days!

18 November 2021
Unprompted review
Rated 5 out of 5 stars

Five stars just for caring.

Bought a lovely garden clock from Ticktockclocks. Very good price, looks great and easy to fit, as described on their website. Only problem I had was with the fools at Parcel force and Ticktockclocks contacted me to see if there was anything they could do, a customer service phone call!!!!!! unheard-of in today's don't give a damn who cares world.

5 October 2021
Unprompted review
Rated 1 out of 5 stars

Terrible post-sales service

This company delivered the wrong clock. I can't get through on the phone and my emails are not being responded to. I would not recommend this company.

20 September 2021
Unprompted review

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