Arrived quickly and well packed. Quality impressive, each pillow in its own cotton bag. So far they remain plump and allow a really good night’s sleep. Very pleased with the purchase. Thank you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Product seems good - only washed once, cannot comment on how it lasts. Did arrived promptly and packaged well. Customer care isn’t up to my standards as it did offer 15% discounts upon sign up but... See more
Company replied
Ordered some pillow protectors - I’ve only ever had polyester quilted ones before and these are such a treat - like thick cotton pillowcases with a zip. Have been very handy with sick children! Also... See more
Company replied
As a side & back sleeper, my ideal pillow is a generously filled but infinitely squishable pillow to get into the crook of my neck. These pillows are heavenly: supportive but soft, light & squishable,... See more
Company replied
Company details
About Tielle
Written by the company
Love sleep, love luxury
PILLOWS DUVETS BED LINEN TOWELS
Tielle is the online retail branch of our parent company, Tradelinens Ltd, who have been providing guests at top hotels around the world with a great night’s sleep for over 30 years. We have unrivalled experience of working with the luxury hotel industry, expert knowledge about textiles, and a passion to provide the best in bed linen.
We were inspired to launch Tielle by frequent calls from interior designers, boutique hotel owners and guests of the hotels who had slept in our bed linen and loved it so much they wanted to buy it for themselves. It’s the little things in life, such as the quality of your pillows and bed linen that make a big difference to your day. And it’s because Tielle cares about these small but mega-important details that we’re sought-after by the UK’s most discerning hotels.
With 30 years experience advising, manufacturing and supplying top quality products to world class hotels, now you can enjoy the same level of luxury, quality and style in the comfort of your own home.
Simply call us and we’ll advise on the best linen for you.
PILLOWS DUVETS BED LINEN TOWELS
Contact info
The Old Granary, Mile Barn Farm, HP4 1QR, Berkhamsted, United Kingdom
- 01442 843 769
- orders@tielleloveluxury.co.uk
- www.tielleloveluxury.co.uk
4.6
Excellent
462 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful bedding
Beautiful bedding, silky soft & luxurious.
Buy it in sets as your old linens can look faded
30 January 2025
Love your products
Love your products. The pair of Savoy standard pillows we chose are so comfortable. Will definitely be shopping for more in due course
3 February 2025
Beautiful, cosy blanket
Fast delivery and carefully packed. Drawstring bag and thank you note were a lovely touch. The blanket is beautiful, the colour is perfect and it's soft and warm :)
22 January 2025
Great Purchase & Very Happy
We purchased a new bed so decided it was maybe time to spend more on complimenting it with some quality bedding, we purchased pillows, sheets, duvet cover & the Hungarian goose down duvet, wow glad we did absolutely don’t want to get out of bed it’s that comfortable, ordering was easy, delivery was within a reasonable time & so delighted with our purchase we ordered another set.
21 January 2025
Super quality
Super quality, efficient system for ordering and delivery. Exactly as described. Our bed is now as comfortable as the one in The Pig that we slept in recently. I am going to order another staycation set.
28 January 2025
Reply from Tielle
Thank you for taking the time to leave us such a lovely review!
Just Ok
ok
not as heavy as I had hoped for and the king fitted sheet is truly a full size!!~! have to return and get a true King size sheet
13 January 2025
Reply from Tielle
Thank you for your feedback. We’re sorry for any confusion caused by the terminology regarding bed sizes. As a UK based retailer, we refer to UK bed sizes, but we do include measurements on our product pages to avoid any confusion.
We’re pleased to have resolved this with you over email. If there’s anything further we can help you with, please don’t hesitate to get back in touch.
Super bath mat
Quick delivery. Beautiful bath mat, great quality and very well packaged.
28 January 2025
Reply from Tielle
Thank you for taking the time to leave us this review!
Excellent product delivered quickly
28 January 2025
Reply from Tielle
Thank you for taking the time to leave us this review!
Reply from Tielle
Thank you for taking the time to leave us this review!
Prompt delivery and great product
13 January 2025
Reply from Tielle
Thank you for taking the time to leave us this review!
Fantastic quality and comfort
I’ve ordered the firm and regular savoy pillows, and I’m very happy with the quality and the comfort of said pillows as well as the service and speed of delivery.
I’ll be going back when it’s time for new bedding and whatnot.
13 January 2025
Reply from Tielle
Thank you for taking the time to leave us such a lovely review!
Wonderful product
Wonderful product, so delighted with the quality of the bedding and the throw.
17 January 2025
Reply from Tielle
Thank you for taking the time to leave us such a lovely review!
Reply from Tielle
Thank you for taking the time to leave us this review!
Wonderful pillows
Really efficient service , speedy delivery and beautifully packaged and, most importantly, great pillows.
15 January 2025
Reply from Tielle
Thank you for taking the time to leave us such a lovely review!
Loved the pillow.Really helps me sleep…
Loved the pillow.Really helps me sleep better.very efficient delivery service
15 January 2025
Reply from Tielle
Thank you for taking the time to leave us such a lovely review!
Fabulous quality duvet covers.
Fabulous quality duvet covers.
I was wanting to buy a higher thread count but in the end opted for 200. I bought two duvet covers 200 thread count and they are fabulous - love them, great quality and a reasonable price. Just like hotel quality.
I like them so much I am buying my towels from same company. They arrived really quickly too.
14 January 2025
Reply from Tielle
Thank you for taking the time to leave us such a lovely review!
Reply from Tielle
Thank you for taking the time to leave us this review!
Reply from Tielle
Thank you for taking the time to leave us this review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.