Tigershop Reviews 

18,169
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Ladro tiger shop.it Passato tiger shop .com Non compra nulla!

Rated 5 out of 5 stars

This site offered the best price for the phone I wanted. Never heard of this online shopping site before but some friends had. I was clearly told that the delivery wasn't as fast as with the largest o... See more

Rated 5 out of 5 stars

This is my second purchase from Tiger Shop - the first was a Mi 8 phone. I have now bought the Mi Smart Band 5. On both occasions the delivery was fast, the devices function properly and the prices ar... See more

Rated 5 out of 5 stars

Perfect service. The phone was sent and delivered one day after they received the payment! Very quick and professional. The only thing I had a problem with was card payment that didn't work, so I had... See more

Company details

  1. Mobile Phone Shop

Written by the company

Tiger Shop Sempre a Caccia


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2.6

Poor

TrustScore 2.5 out of 5

18k reviews

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2.6

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(18,169)

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Rated 1 out of 5 stars

Waste of time and no customer support

Ordered a smartwatch 3 weeks ago. Since then the order is „in sospeso“. No customer support, no possible way to contact them. They don‘t care, don‘t even bother and try to call or message them. Worst experience so far, I am now trying to get my money back, but you can’t even cancel an order. Never going to buy something from these scammers ever again.

3 October 2019
Unprompted review
Tigershop logo

Reply from Tigershop

Ciao! riceviamo migliaia di chiamate! se vuoi contattarci più velocemente contattaci qui: https://www.tigershop.it/assistenza/ o può mandarci un messaggio privato tramite la nostra pagina su facebook. Cordiali saluti, Tiger shop

Rated 1 out of 5 stars

Please don't get fooled by seeing the price tag.

Please don't get fooled by seeing less price.
The order will be placed but after one week of a long wait, they will send an email saying that the product is out of stock.
By the time you get your refund, the prices will be peaks in other websites. Don't ever order Google Pixel in their website they don't have stock they are just fooling us.

3 August 2019
Unprompted review
Tigershop logo

Reply from Tigershop

Ciao! riceviamo migliaia di chiamate! se vuoi contattarci più velocemente contattaci qui: https://www.tigershop.it/assistenza/ o può mandarci un messaggio privato tramite la nostra pagina su facebook. Cordiali saluti, Tiger shop

Rated 2 out of 5 stars

Ho ordinato un Samsung Galaxy S9 64GB…

Ho ordinato un Samsung Galaxy S9 64GB SM-G960 Nero ITALIA ad un prezzo conveniente ma è arrivato un dual sim.

15 June 2019
Unprompted review
Tigershop logo

Reply from Tigershop

Ciao! riceviamo migliaia di chiamate! se vuoi contattarci più velocemente contattaci qui: https://www.tigershop.it/assistenza/ o può mandarci un messaggio privato tramite la nostra pagina su facebook. Cordiali saluti, Tiger shop

Rated 1 out of 5 stars

I personally will not deal with them anymore

1st they are not responsive(via email )
2nd phone is not working
3rd i will never deal with them anymore

basically they just trow good price so you could input you cc in their system .

12 June 2019
Unprompted review
Tigershop logo

Reply from Tigershop

Ciao! riceviamo migliaia di chiamate! se vuoi contattarci più velocemente contattaci qui: https://www.tigershop.it/assistenza/ o può mandarci un messaggio privato tramite la nostra pagina su facebook. Cordiali saluti, Tiger shop

Rated 5 out of 5 stars

Perfect service

Perfect service. The phone was sent and delivered one day after they received the payment! Very quick and professional. The only thing I had a problem with was card payment that didn't work, so I had to send the money by transfer. Still, the transfer took 2 days and I received the product on the 3rd day. Very satisfied.

12 June 2019
Unprompted review
Rated 5 out of 5 stars

Perfect service once again

This is my second time shopping with tigershop. The first time I got AirPods and now an iPhone XS Max. Super fast shipment (not always happens, the AirPods were slower) but would still leave them a 5/5 review. I literally just saved €400 on this. Unbeatable prices and good costumer support. I highly recommend them.

3 May 2019
Unprompted review
Rated 2 out of 5 stars

Recupero password impossibile

Recupero password impossibile
Il recuper password è impossibile, perchè nonostante le numerose prove di richiesta recupero password, non arriva l'email. Come devo fare?

29 April 2019
Unprompted review
Tigershop logo

Reply from Tigershop

Gentile cliente,
se ha problemi nel recupero della password la invitiamo a contattarci per email scrivendo a messaggio@tigershop.it

Cordiali saluti,
Staff Tiger Shop

Rated 1 out of 5 stars

Dead battery bad costumer service

I bought a mobile phone and the battery was dead. I contacted costumer service for exchanging it. They took it and said the replacement will need 30-45 working day! When I requested a refund because I didn't want to wait they refused saying I have no other option except waiting.

Very unprofessional and would highly NOT RECOMMEND buying from them.

16 December 2018
Unprompted review
Tigershop logo

Reply from Tigershop

Ciao! riceviamo migliaia di chiamate! se vuoi contattarci più velocemente contattaci qui: https://www.tigershop.it/assistenza/ o può mandarci un messaggio privato tramite la nostra pagina su facebook. Cordiali saluti, Tiger shop

Rated 1 out of 5 stars

Unbelievable

I bought a smartphone , when arrived I was not able to downloading or updating application. A technical told me that my phone was blocked.
I contacted the tigershop service, really bad customer service, and it tooks long time to receive an answer. I sent them back my phone, until one month they told me that they has never received the pack. The courier confirm me that it was delivered, so I think that was a theft. Unfortunatley I'm now not in Italy, and the police told me that I have to be personally present to make a complaint....but....what' s happened? Tigershop contacted me telling that who has received the pack is working for them. So....one month that they have my phone and saying they never receive it. Until today, no refound, no phone back, only lot of lies.
First thing I'll do as soon I'll be back in Italy is the complaint....when something like that happens, don't exitate to denounce.

28 November 2018
Unprompted review
Tigershop logo

Reply from Tigershop

Dear customer,
please send an email to messaggio@tigershop.it giving your order number.

Best regards,
Staff Tiger Shop

Rated 5 out of 5 stars

Great service

A wide range of products at the best prices you can find in the market. Seriously, Tigershop's prices are incredible! I used it twice and each time the phones arrived in less than a week. I even started recommending it to friends who used it and they loved it.
Highly recommended.

12 November 2018
Unprompted review
Rated 1 out of 5 stars

Tigershop stole my 187 euro

I bought a smart phone last year it was broken. they told me covering the garantee from the second year so after one year I sent the phone to them and no news. after months no phone no news about it

25 September 2018
Unprompted review
Tigershop logo

Reply from Tigershop

Ciao! riceviamo migliaia di chiamate! se vuoi contattarci più velocemente contattaci qui: https://www.tigershop.it/assistenza/ o può mandarci un messaggio privato tramite la nostra pagina su facebook. Cordiali saluti, Tiger shop

Rated 1 out of 5 stars

Moto Z2 play

We order a new cellphone by web( Moto Z2 play) but when arrived, the device was reset by Google's FRP and I couldn't access the phone..like it was used before.. very bad...and very disappointed !

3 September 2018
Unprompted review
Tigershop logo

Reply from Tigershop

Dear customer,
you can send an email to messaggio@tigershop.it so we can solve your problem.

Best regards

Rated 2 out of 5 stars

Honestly I'm getting very annoyed by…

Honestly I'm getting very annoyed by their customer service. My order was lost, fine...it might happen, and I was immediately offered for a refund. I thought...good! However I have been told to wait for 2 weeks, till Aug 20, since it was holiday period...again ok I can wait. But now is 4 days that I don't get any response via email and is pratically impossible ( I wonder if they really pick up the phone) get hold on anyone on the phone. I waited 3 times for +20 minutes and eventually gave up. I'll wait one more day and they complain to the Consumer association ....

24 August 2018
Unprompted review
Tigershop logo

Reply from Tigershop

Ciao! riceviamo migliaia di chiamate! se vuoi contattarci più velocemente contattaci qui: https://www.tigershop.it/assistenza/ o può mandarci un messaggio privato tramite la nostra pagina su facebook. Cordiali saluti, Tiger shop

Rated 5 out of 5 stars

Speed of Tiger

iPhone 8 64gb / nero,

arrived in 36hour after post-card payment, (ordered from S.Velletri)

justice of tiger,
all procedures crystalclean cut
well written guarantee certificates via email,

I would consciously rate,

all procedure 11/10 +

shippment and arrivo with agility of tiger

5 May 2018
Unprompted review
Rated 1 out of 5 stars

My identity was recently stolen and…

My identity was recently stolen and they made two purchases at Tigershop. I contacted tigershop via there contact form ( as I am American, not italian, and the hours are rough to call ) and they did not even bother to respond to me. I was trying to get them to stop shipment for the thiefs so THEY wouldnt lose product, as my bank is already in the process of disputing the charges. But it seems Tigershop cant even be bothered to respond to me, much less when its in there own interest to do so.

20 February 2018
Unprompted review
Tigershop logo

Reply from Tigershop

Dear Customer, as specified on our website, TigerShop is not responsible for fraud, so you have to contact your bank. We are sorry for the inconvenience.

Best regards

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