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Timberbush Tours Reviews 

13,227
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,118 reviews, reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with their overall journeys. Customers frequently praise the exceptionally knowledgeable and entertaining guides who share fascinating historical insights, humorous anecdotes, and engaging local stories throughout the tours. Travelers also appreciate the breathtaking scenery, comfortable bus journeys, and well-organized daily itineraries that make exploring the stunning Scottish landscape truly memorable and special. Though some reviewers noted that certain excursions involved long hours traveling on the bus with relatively short stops at destinations, alongside occasional scheduling or arrival delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing tour guides and drivers as knowledgeable,... See more

Location

Consumers find location to be positive and consistently praise the breathtaking scenery, amazing nature, and... See more

Service

Users describe positive interactions with service, highlighting comfortable buses and well-organized... See more

Holidays

Customers consistently note positive experiences with holidays, describing their trips as amazing, wonderful,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting stress-free and enjoyable tours with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wee Davey made our journey so memorable. He was knowledgeable, funny, had great dad jokes and even played us some great Scottish folk songs. The Stirling castle was impressive, the town of Callendar w... See more

Company replied

Rated 5 out of 5 stars

Mike was a great guide for our two day tour of the Isle of Skye, the fairy pools and Dunvegan Castle. His commentary was always interesting and well-delivered. He kept us on schedule, even popping out... See more

Company replied

Rated 5 out of 5 stars

You have to do this with Timberbush! It was the highlight of our 3 week stay in Scotland and England. NEIL was the best. He knew his stuff and was always giving beautiful stories, historical points,... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic 2 day tour with Timberbush at Isle of Skye, Fairy Pools, Fairy Glen, Old Manof Storr and the Castles. The views and treks were superb and our driver- guide Stewart entertained us wi... See more

Company replied


Company details

  1. Tour operator
  2. Sightseeing Tour Agency

Written by the company

Celebrating 27 years in business this year, we are one of Scotland’s longest running tour operators who offer a wide range of 1, 2 & 3 day tours. Exploring the Scottish Highlands, Islands and North of England and departing daily from Edinburgh, Glasgow and Inverness. Whether you are interested in history, castles, whisky, or even just fancy a spot of Nessie hunting at Loch Ness - there's a tour for you. We offer a coach hire service for corporate events, and also a bespoke private tour service, allowing you to curate your dream tour, picking everything from the duration to the destinations. We pride ourselves on offering the best tours, one the best coaches, with the best driver-guides, and the best customer service. We replace our coaches every 3-4 years to keep them as modern, safe, and comfortable as possible. We also strive to be as eco-friendly as possible, both out on tour and in our Edinburgh based office. We have been awarded a Gold Green Tourism Award, and also been given a 5* rating by Eco Stars Fleet Recognition Scheme. As well as all of this, we offer a flexible cancellation policy. We know that from time to time, and especially nowadays, situations and plans can change quickly, and we don't want you to be out of pocket because of this. To learn more, please visit the Book with Confidence section on our website! #AdventureAwaits


Contact info

4.9

Excellent

TrustScore 5 out of 5

13k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(13,227)

1,171 reviews in the last 12 months

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Rated 5 out of 5 stars

Got enough time to explore all the…

Got enough time to explore all the places.

14 August 2026
Unprompted review
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Reply from Timberbush Tours

Dear Minhazul,

Thank you for your review!

It’s great to hear that you enjoyed Scotland’s wildlife – it really is something that makes this country as beautiful as it is.

Hopefully we can welcome you on another tour soon!

Kind regard,s
Fatima

Rated 5 out of 5 stars

2 day Skye from inverness with Lawrence

Lawrence took us to the most beautiful spots and had lots of patience with our two little puke-heads on the bus. 😅

Kind regards,
Ralph

1 August 2026
Unprompted review
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Reply from Timberbush Tours

Dear Ralph,

Thank you for the wonderful review!

We're thrilled that you enjoyed your tour with Lawrence, and we will make sure to pass along all of the fantastic feedback!

We hope we can welcome you on another tour soon!

Kind regards,
Fatima

Rated 5 out of 5 stars

Great trip with great driver and guide…

Great trip with great driver and guide (Alistair).

A surprisingly good trip to the Highlands. The guide was very knowledgeable, entertaining to listen to, and really knew how to drive the bus. He handled the situation very well when we were hit in a roundabout.

10 August 2026
Unprompted review
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Reply from Timberbush Tours

Dear Anna,

Thank you for the review!

Alistair will be thrilled to hear how much you enjoyed your tour with him - and we will make sure to pass along the amazing feedback!

We hope we can welcome you on another tour soon!

Kind regards,
Fatima

Rated 5 out of 5 stars

A great two day tour of Skye with a…

A great two day tour of Skye with a truly excellent and professional guide in Alan.

12 August 2026
Unprompted review
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Reply from Timberbush Tours

Dear JC,

Thank you for your review!

The Isle of Skye is one of the most magical spots Scotland has to offer, we are delighted to hear that you had a wonderful trip with Alan.

Hopefully we can show you some more of the Scottish Highlands soon!

Kind regards,
Fatima

Rated 5 out of 5 stars

Highly recommend Timberbush tours!

Highly recommend Timberbush tours. Relaxing, stress-free and great info from our driver and guide Jack! We saw a lot more than we expected and Jack was entertaining and funny!

9 August 2026
Unprompted review
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Reply from Timberbush Tours

Dear Ami,

Thanks for the amazing review!

Jack is great at sharing some of the reasons why they love Scotland so much- and we're glad to hear you got to see some of the reasons why!

Hopefully we can welcome you on another tour soon!

Kind regards,
Fatima

Rated 5 out of 5 stars

goodbye for now 🤍

To the lovely tour guide, Fiona
I just wanted to say a huge thank you for the wonderful tour today. Your enthusiasm, knowledge, and kindness made the experience truly unforgettable. I had an amazing time! Wish you all the best!"
Fatima

14 August 2026
Unprompted review
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Reply from Timberbush Tours

Dear Fatima,

Thank you so much for taking the time to leave an amazing review!

We are sure Fiona will be happy to hear that you enjoyed your time on your tour with her, and we hope you learned a lot of new and interesting facts about Scotland!

Hopefully we can welcome you back to Scotland in the near future!

Kind regards,
Fatima

Rated 4 out of 5 stars

Was a great experience

Was a great experience! Lots of sightseeing, stories! Thanks to the driver Alex!!!

The bus was a not extremely comfortable though (not enough leg space); and too big group of people for such a long ride

13 August 2026
Unprompted review
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Reply from Timberbush Tours

Hi there,

Thank you for your amazing review!

Alex really knows some of the most magical spots Scotland has to offer – and we’re glad you agree!

We are sorry you felt mislead with the size of the tour. Our coach sizes change depending on the tour’s popularity and the buses that we have available for the day. For this reason, we can never guarantee what the size of the bus will be on any given day.

We’re glad that you still enjoyed your tour despite the issues.

Kind regards,
Fatima

Rated 5 out of 5 stars

Highlands castles

I did the Highland mountains and castles Tour. Claire and Emma were amazing. Emma was an amazing driver. Did a great job and Claire came alive in her stories. I thoroughly enjoyed it and all the sites were incredible. I’ll do something with this company again.

13 August 2026
Unprompted review
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Reply from Timberbush Tours

Dear Jane,

Thank you for the lovely review from Claire and Emma!

They will be delighted to know that you enjoyed your time to the Highlands with them, and hopefully you got to learn lots of new things about our vast history!

Hopefully we can welcome you on tour again soon!

Kind regards,
Fatima

Rated 5 out of 5 stars

Stress Free Adventuring!

We just wrapped up an amazing 4 day Highlands, Jacobite Train, Oban Whiskey, Isle of Skye and Culloden Battlefield Tour. Our local expert, Jack W, is the whole package! Knowledgeable, funny, kind, helpful and intuitive. He adjusted stops to the group’s preferences and was engaging to interact with. We had a great time getting to know others in our group from 3 different countries. This tour was worth the cost for several reasons. First, the cost of a rental car was equal to the cost for one of us taking the tour- and that is not taking into account the stress of driving these windy one lane roads, cost of petrol and parking. Secondly, Jack was able to teach us more than I expected about the history of the area and tie it into modern times. Third, I will say it again- not having to navigate these roads and absolutely PACKED tourist areas and parking lots made our trip stress free and fun. We highly recommend Timberbush Tours.

30 July 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your wonderful review! We're delighted you enjoyed the tour and that Jack's knowledge, humour and flexibility helped make it so memorable. Thank you for choosing Timberbush Tours and for your recommendation. We hope to welcome you back to Scotland again soon. 😊

Rated 4 out of 5 stars

Tour guide was great!!

Caris did an exceptional job with bits of history and sharing the history of Scotland and the places we visited.

My only issue would be that it's more of a two stop tour and not a true three stop tour.

12 August 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your review. We're delighted to hear that Karis helped bring Scotland's history to life and made your tour so enjoyable. We are so lucky to have her in the team. Thank you for choosing Timberbush Tours.

Rated 5 out of 5 stars

Scottish Highlands and Loch Ness tour

Our tour to the Scottish Highlands and Loch Ness was incredible. Our tour guide/driver, David, was extremely knowledgeable about the history and areas during the entire trip. He was also very entertaining. I would highly recommend this tour to everyone!

6 August 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your wonderful review! We're delighted to hear you enjoyed your tour, and that David's knowledge and enthusiasm helped make it such a memorable experience. Thank you for choosing Timberbush Tours and for your recommendation. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Shout out to Gary!!

Not only was our adventure super fun but our guide Gary was incredible!! He was full of knowledge, wit and kindness! We saw a lot of highlights of Scotland and Gary explained everything along the way. Loved how we got to relax on the bus but still saw everything. Would highly recommend!

11 August 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your fantastic review! We're delighted you had such a fun adventure and that Gary's knowledge, humour and kindness made the experience even more memorable. Thank you for recommending Timberbush Tours and we hope to see you again soon!

Rated 5 out of 5 stars

Stewart's Amazing Tour

Going to Isle of Skye we knew we'd see amazing scenery but we had no idea what a delightful time we'd have learning about the history, legend, economy, and amusing stories that brought the area to life! Stewart was an incredible added value, letting us sit back and leave the driving to him while we had an amazing and beautiful tour - Inverness to Isle of Skye overnight. Such great memories.

28 June 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your lovely review! We're delighted to hear you enjoyed discovering Skye and the Highlands. Thank you for choosing Timberbush Tours and we hope to welcome you back again soon!

Rated 5 out of 5 stars

We had a day trip to Eilean Donan…

We had a day trip to Eilean Donan Castle and Isle of Skye with Ben as our tour guide. Not only was the scenery and weather fantastic, Ben was too. His knowledge of history and local folklore was amazing. His friendly way and just good nature made the trip so enjoyable. This was our first trip with Timberbush, if all of your drivers are like Ben this won't be our last. Fabulous day !

12 August 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your fantastic review! We're delighted that your first experience with Timberbush Tours was such a memorable one. We truly appreciate your kind recommendation and look forward to welcoming you on another Scottish adventure soon!

Rated 5 out of 5 stars

Highlands Tour

Excellent tour!

12 August 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your review and 5 Stars! Hopefully we can welcome you on another Timberbush tour one day!

Rated 5 out of 5 stars

Alan is great

Alan is great! Made our experience very memorable.

8 August 2026
Unprompted review
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Reply from Timberbush Tours

Thank you so much for your review and 5 Stars!

Rated 5 out of 5 stars

we had a great time on the tour going to Sterling castle

we had a great time on the tour going to Sterling castle. The guide/driver Jack the ginger red head eas great. He explained things for us to see along the route and through in some jokes along the way. also has a great play list of songs. If you're going to do a tour out of Greenock ask for Jack.

9 August 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your great review! We're delighted to hear you enjoyed your visit to Stirling Castle and that the journey was just as entertaining as the destination. We'll be sure to pass your kind words on to Jack. Thank you for travelling with Timberbush Tours, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

What a beautiful and magnificent tour

What a beautiful and magnificent tour. Karis our driver-guide above and beyond. Highly recommend.

9 August 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your kind words! We're delighted you had such a wonderful tour and that Karis made it extra special. Thanks for recommending Timberbush! 😊

Rated 2 out of 5 stars

Isle of Skye tour is 12 hours in a bus

Isle of Skye tour is 12 hours in a bus. That sums it up; stops are very short, and few, everything rushed when you're off the bus, and when you're on poor information from the guide/driver. It was a big disappointment. Our advice: skip it!

6 August 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your feedback. We are sorry to hear the tour was disappointing. As the Isle of Skye day tour covers a significant distance and many highlights in a single day, it is naturally a long and fast paced experience. Perhaps the two day option may have been better suited. Nonetheless, we appreciate your comments on the time at stops and the guiding, and we'll share them with our team for review.

Rated 5 out of 5 stars

Mike was a great guide for our two day…

Mike was a great guide for our two day tour of the Isle of Skye, the fairy pools and Dunvegan Castle. His commentary was always interesting and well-delivered. He kept us on schedule, even popping out in the morning of our second day to see that The Storr was visible and we could head out to see it, which we couldn't do Day 1 because it was raining so hard. Definitely recommend!

5 August 2026
Unprompted review
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Reply from Timberbush Tours

What a lovely review, thank you! It's great to hear you enjoyed Mike's commentary and appreciated how he kept everything running smoothly. We're glad the weather cooperated too! Thanks for choosing Timberbush and for the recommendation.

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