Great personal service, great prices and great easy to use website. Also very quick service compared to competitors and every part of the process was very professional with quality products at very c... See more
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Really good experience with this company. Liked the website which allows you to play around with designs and gives complete transparency on prices. Good customer service from the company who answered... See more
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Great company. Installation was done by a third party (Martindales) which initially worried me, but they did a fantastic job. The door looks fantastic and represents good value. I upgraded the letterp... See more
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A very helpful company with a competative quote. They were quick to deal with the order and survey. Customer Service kept us notified of all steps. We were pleased with the installation and our do... See more
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Company details
- #24 of 57 best companies in Door shop
About Timber Composite Doors
Written by the company
Timber Composite Doors offer the superior quality Solidor Timber Composite Door range that can be uniquely styled to your requirements.
Unlike other companies, our doors are all handmade in the UK to your exact requirements. We install nationwide (including Northern Ireland)
Our Timber Composite Doors are recognised as the most superior quality on the market, and we also offer French Composite Doors and Stable Composite Doors options. We even boast the largest style and colour range in the UK.
Timber Composite Doors - the difference between us and the competition is quite simply quality...
Unlike other companies, our doors are all handmade in the UK to your exact requirements. We install nationwide (including Northern Ireland)
Our Timber Composite Doors are recognised as the most superior quality on the market, and we also offer French Composite Doors and Stable Composite Doors options. We even boast the largest style and colour range in the UK.
Timber Composite Doors - the difference between us and the competition is quite simply quality...
Contact info
Teesview, Sabatier Close,, TS17 6EW, Stockton on Tees, United Kingdom
- 0800 069 9210
- enquiries@timbercompositedoors.com
- www.timbercompositedoors.com
4.7
Excellent
2k reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Door was nice
Door was nice, delivered quickly good quality. Would have been nice to know it came in 5 pieces though when fitting double door and side panels
31 October 2024
Reply from Timber Composite Doors
Hi William,
Thank you for taking the time to share your experience and for ordering with Timber Composite Doors.
Please be assured we will take your feedback on board to ensure we are providing our customers with as much information before delivery as possible.
Once again thank you for your review, we hope you love your new door.
Kind Regards
Katie
Excellent company to do business with
Excellent company to do business with. I used their online design tool which is user friendly allowed me to alter my chosen door and prices along the way. Courteous staff called later and attended for the survey. The door is now installed and is fantastic. I highly recommend.
30 October 2024
Reply from Timber Composite Doors
Hi Martin,
Thank you so much for your recommendation and for choosing Timber Composite Doors.
Providing user-friendly design tools to help customers design their dream door along with great service and our top priorities I'm pleased to hear this has shone through.
Best Wishes
Katie
Very happy with my new door
Very happy with my new door. Great choice of colours. Very smooth and easy process from order to fitting the door. Payments in stages throughout the process so you don’t have to pay all at once was also very helpful.
29 October 2024
Reply from Timber Composite Doors
Hi Matthew,
Thank you for taking the time to share your experience and for ordering with Timber Composite Doors.
We are thrilled to have supported you from start to finish and are pleased to hear you're happy with your new door.
Kind Regards
Katie
Excellent from start to finish Do not…
Excellent from start to finish Do not be afraid to fit the door yourself if you are a confident at diy they are only a phone call away if you have any problems The door itself the solidor are a strong well made door
24 October 2024
Reply from Timber Composite Doors
Hi Mr Smith,
Thank you so much for taking the time to share your experience and for ordering with Timber Composite Doors.
We are pleased to hear we could support you through your install and that you are happy with the quality of your new door.
Kind Regards
Katie
Very good quality door
Very good quality door. Fitting went smoothly. Good communication throughout.would recommend
21 October 2024
Reply from Timber Composite Doors
Hi John,
Thank you for your recommendation of Timber Composite Doors and for taking the time to share your experience.
Best Wishes
Katie
Great Service at a Fair Price
From ordering my door online, talking through the order with a Customer Service individual, to the surveyor coming out to measure up and look at what needed doing, and the final installation, I was thoroughly impressed with Timber Composite Doors (and Martindales who did the actual installation). The customer service and quality of the work are both excellent. Overall, I'm very satisfied with the service they provided, and would thoroughly recommend them.
8 October 2024
Reply from Timber Composite Doors
Hi Vanessa,
Thank you so much for taking the time to share your experience and for ordering with Timber Composite Doors.
Offering great service and great quality at a fair price is our top priority for our customers!
Thank you for your recommendation.
Kind Regards
Katie
My new garage side door feels more secure and thermally efficient
My new garage side door feels more secure and promises to be much more thermally efficient than the old door that it as replaced.
18 October 2024
Reply from Timber Composite Doors
Hi Richard,
Thank you for sharing your experience and for choosing Timber Composite Doors.
We are pleased we could assist you with your new garage side door.
Kind Regards
Katie
Great service from start to finish easy…
Great service from start to finish easy system to browse and purchase the door we wanted at a great price, great sales team checking that we had everything we wanted and lovely product the Solidor looks beautiful. Thank you
19 August 2024
Reply from Timber Composite Doors
Hi Debbie,
Thank you so much for sharing your experience and for ordering with Timber Composite Doors.
We are thrilled to have supported you from start to finish with the help of our brilliant team.
Kind Regards
Katie
Good looking door
Good looking door. I was a bit worried about the door quality but it turned up to be good.
Is missing a hint of installation but with a good filter you can manage.
The lock system seems to work fine after 2 weeks. Otherwise price/quality will say go for it.
10 October 2024
Reply from Timber Composite Doors
Hi Cristian,
Thank you for taking the time to share your experience and for ordering with Timber Composite Doors.
We are thrilled to hear you are happy with the quality and look of your new doors.
If you are having any issues or feel as though something is missing please do get in touch with our support either by phonecall or email and we would be happy to assist you.
Thanks again.
Katie
Solidoor selection and fittment
Very easy to select the exact configuration of Solidoor that we were after. Customer support team very friendly and easily contacted. Door was fitted with no hassle, looks great.
10 October 2024
Reply from Timber Composite Doors
Hi Aaron,
Thank you so much for taking the time to leave us a review and for ordering with Timber Composite Doors.
We are thrilled to hear you are satisfied with the service you have received.
Kind Regards
Katie
Reply from Timber Composite Doors
Hi Alan,
Thank you so much for sharing your experience and for choosing Timber Composite Doors.
Best Wishes
Katie
Honest and easy company to deal with. …
Very easy and straightforward company to buy from and there contract fitters did a brilliant job on time with no delays through the process. Thanks again 😁
4 October 2024
Unprompted review
Reply from Timber Composite Doors
Hi Thomas,
Thank you for taking the time to share your experience and for ordering with Timber Composite Doors.
Kind Regards
Katie
4 reasons NOT to use TCD
Many issues…
1. We ordered brushed aluminium hinges and handles. Once installed it was clear they were from different manufacturers and didn’t match at all. I sent photos highlighting the difference but was told because I got what I ordered I would have to pay for any changes and another installation cost.
2. The surveying company used recommended a threshold that wasn’t compatible with the french door arrangement we wanted and so had to be changed.
3. There was no cill included in our order so the installation team had to make one out of trim (not ideal).
4. Oh and the trickle vents were missing (still waiting for them to be installed).
Overall very disappointed.
4 October 2024
Unprompted review
Reply from Timber Composite Doors
Hi Daniel,
I'm sorry to hear you are dissatisfied with the service and product you have received from us. Please be assured we take all customer's feedback seriously and will use your comments to improve in the future.
I believe the support team have been in touch with potential options in regards to your hinges.
In regards to your comments on the cill and threshold, I have raised this with the installer/surveyor for their feedback as to why the incorrect threshold and no cill were requested with your order as I understand how frustrating this must have been.
I've taken a look over your order details and tricklevents are not required however I can see drainage caps were missing from the order, apologies for this. The team have sent out black and brown drainage caps in the post for you and should be with you soon.
Once again Daniel I can only apologise for the issues you have encountered on your order, if we can assist you further please do not hesitate to get in touch.
Kind Regards
Katie
An agent to check order would have been useful
Very straightforward process. Although I think it would have been useful to go through our order with an agent as we overlooked a couple of things, which we regret, like having a lock you can put on the latch and having frosted glass instead of clear!
24 September 2024
Reply from Timber Composite Doors
Hi Alison,
Thank you so much for the lovely review and for choosing Timber Composite Doors.
We are so pleased we could assist you in designing your dream door!
Kind Regards
Katie
A good customer experience
This is a very professional company who offer an excellent product. I was impressed that the door site was surveyed beforehand by an expert and had every confidence that the new door would fit snuggly, which it does.
The fitters too were pleasant and efficient and I am delighted with my new door. For me, this was a high-end purchase, but you get what you pay for and the new door has already made a difference to the ambient temperature of the house.
30 September 2024
Reply from Timber Composite Doors
Hi Ruth,
Thank you so much for taking the time to leave us a review and for sharing your experience!
We are thrilled to hear we could support you from start to finish with your project and we do hope you love your new door.
Kind Regards
Katie
Excellent value
I chose your company because I was impressed with the fact that I was able to choose the door I wanted and able to design it myself,then when I telephoned to order I received excellent advice.Also the price was very good compared with other companies.Your fitters did a wonderful job and cleaned up afterwards with no damage to existing plasterwork
23 September 2024
Reply from Timber Composite Doors
Hi John,
Thank you for taking the time to share your experience and for ordering with Timber Composite Doors.
We are over the moon to hear we could provide with advice and support through your order journey to help you pick your perfect door.
Thanks again.
Katie
Stable back door
I have had my door now for over a week and am very happy, it’s stylish and well fitted, what a great company to deal with, the two guys who fitted the door were friendly, very professional and respectful of my home, they have fitted my door perfectly, cannot fault my experience with this company and would definitely recommend them.
26 September 2024
Reply from Timber Composite Doors
Hi Debbie,
Thank you for lovely feedback and for ordering with Timber Composite Doors.
We are thrilled to hear we have provided you with a fantastic experience from start to finish, this is our aim for all our customers.
Thank you for your recommendation, we hope to hear from you again in the near future.
Kind Regards
Katie
Exactly what I ordered
Exactly what I ordered, delivery was on time and as agreed. Great all round experience.
26 September 2024
Reply from Timber Composite Doors
Hi Wayne,
Thank you for your feedback and for choosing Timber Composite Doors.
We are pleased to hear we have met your expectations.
Kind Regards
Katie
Ordering of the door was very easy…
Ordering of the door was very easy although before I ordered I did receive too many follow up emails.
13 September 2024
Reply from Timber Composite Doors
Hi Brian,
Thank you for the 5-star review and for ordering with Timber Composite Doors.
Kind Regards
Katie
Never used this company before
Never used this company before - easy to order and then email exchange re my queries before making order.
Brilliant turnaround time and door is now fitted and seems , so far, to be very well made - good colour- secure and good draft proofing .
24 September 2024
Unprompted review
Reply from Timber Composite Doors
Hi Richard,
Thank you so much for taking the time to share your experience and for ordering with Timber Composite Doors.
Kind Regards
Katie
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