We used Titan Poole, as we were updating our kitchen, and needed to empty everything! From the first meeting we found the staff to be both extremely helpful, the facility itself was clean and effici... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Sean and Cory were extremely welcoming from the outset. A friendly, helpful team who go above and beyond to help, from choosing the correct size storage container to accommodate your goods to the seam... See more
Company replied
What an absolute pleasure to be welcomed by Tyrone to the Titan storage center in Telford. Honestly this chap could not have gone further above and beyond his duty to help. Both myself an... See more
Company replied
Excellent customer service from Corinne and Theo at the Littlehampton storage unit. Theo provided the initial tour of their facilities, showing me a couple of different sized units, which were very cl... See more
Company replied
Company details
Written by the company
At Titan Self Storage, we provide safe, accessible and affordable self-storage solutions for individuals, businesses, and students. So, whether you’re moving house, starting a new business, or simply in need of some extra space, we can help. We focus on providing customers with the solution they need to offer the best solution to help with their personal circumstances, and pride ourselves on our 5* customer experience. We have self storage facilities in Bracknell, Braintree, Littlehampton, Leamington Spa, Poole, Sidcup, Solihull, Telford, Woking and Bridgend. For more information please visit www.titanstorage.co.uk or call 0800 6440018.
Titan Storage Solutions
Written by the company
- We're committed to providing best in class customer service.
- At Titan Storage Solutions, we put the customer at the heart of everything we do and are always looking for new ways to enhance our customer experience. Our helpful staff are able to guide you through the whole process from enquiry to move in and are always on hand to help with any questions you may have.
Contact info
4.9
Excellent
853 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very helpful and organised
9 February 2023
Unprompted review
Smooth transition…,
Smooth transition…,
Simple to use instructions….
Clean and tidy….
Staff extremely helpful….
Great local storage solutions….
Easily accessible..
Secure..,
What more can I say?
8 February 2023
Unprompted review
Excellent staff great storage
The staff there we so warm and welcoming. I had never used storage before they showed me the options available and explained how it all worked. I went ahead with one of the units all paperwork done there and then andwas using the storage 20 minutes later. The units themselves were clean and in good condition.
25 January 2023
Unprompted review
Excellent service
Excellent service, very friendly staff, brilliant all round.
30 January 2023
Unprompted review
Peter and the team at Titan were great
Peter and the team at Titan were great, very helpful and professional in all respects.
25 January 2023
Unprompted review
All-round five star experience
Modern, high-quality storage facilities, very conveniently located and very accessible 24/7. Competitively priced and outstanding customer service from Leah in particular who I dealt with the most but also from Dan and Neil too. Thank you all. Can't recommend Titan Bridgend highly enough.
24 January 2023
Unprompted review
Super quick
Super quick , reliable and trustworthy! They don’t try ripping u off they amazingly priced !
23 December 2022
Unprompted review
Braintree
I needed the storage last minute and Cheryl was amazing. She went through everything with me and was very sympathetic to my situation. Very professional. Whenever I phoned they were most helpful. If I needed to use a storage place again I’d definitely go back to them!!
30 January 2023
Unprompted review
Reply from Titan Self Storage
Thank you for your kind review, Amy.
I am glad that we were able to assist you in this really difficult time. If you require our help in the future, then please do not hesitate to get in touch
In the meantime, take care.
All the best,
Cheryl & Matt @ Titan in Braintree
Used during a house move.
Used during a house move.
The whole process was made so much easier for us with Titan, made our actual moving in day so much less stressful!
Easy access to our unit, great location for us, great customer service, super friendly
15 December 2022
Unprompted review
Titan Braintree are excellent
Titan Braintree provided an excellent service, getting my locker set up quickly and efficiently. Easy access to the unit and plenty of trolleys etc. Also very quick to close out my contract when I had finished with it. Highly recommended.
12 January 2023
Unprompted review
Excellent service
Excellent service. Very friendly and helpful. Everything was explained really clearly and made me feel like using the facility would be a good experience…..and so far it absolutely has been. Thanks Kay
21 January 2023
Unprompted review
I used the Titan storage facility in…
I used the Titan storage facility in Bridgend. The customer service and communications were excellent. The units are indoor, very clean and secure. The cost was comparable to other less favourable, in my opinion, companies. Time not used in the storage is promptly refunded on a daily basis. Highly recommend
23 January 2023
Unprompted review
Exvellent Customer service
The team at Titan storage were brilliant, they explained everything in detail and make you feel like a valued customer, would recommend to anyone thinking about using them.
6 January 2023
Unprompted review
Great Service!
Kay and Hannah were brilliant - they sorted our storage out quickly and efficiently and the move in with their help went without a hitch....highly recommended.
18 January 2023
Unprompted review
Titan Poole - Service Excellence
From quote, phone questions and moving into storage everything was excellent. Simon and Neil couldn't have been more helpful and I would have no hesitation in recommending Titan at Poole
16 January 2023
Unprompted review
Reply from Titan Self Storage
Thank you Noel, it was a pleasure to meet you. I imagine you’re pleased to get such a big move out of the way - I hope you can take some time out to relax now! Please let me know if we can be of any further help.
All the best,
Neil and Simon @ Titan in Poole
Very Helpful
17 January 2023
Unprompted review
Easy setup, friendly staff
Easy to get setup, friendly staff when we went in to access the storage for the first time and decent price
10 January 2023
Unprompted review
Stored my belongings for 3 months
Stored my belongings for 3 months. No complaints.
14 September 2022
Unprompted review
Kay and Hannah
Kay and Hannah, both were great, very helpful and fantastic customer service.
10 January 2023
Unprompted review
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