We used Titan Poole, as we were updating our kitchen, and needed to empty everything! From the first meeting we found the staff to be both extremely helpful, the facility itself was clean and effici... See more
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Review summary
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Reviews shaping this summary
Sean and Cory were extremely welcoming from the outset. A friendly, helpful team who go above and beyond to help, from choosing the correct size storage container to accommodate your goods to the seam... See more
Company replied
What an absolute pleasure to be welcomed by Tyrone to the Titan storage center in Telford. Honestly this chap could not have gone further above and beyond his duty to help. Both myself an... See more
Company replied
Excellent customer service from Corinne and Theo at the Littlehampton storage unit. Theo provided the initial tour of their facilities, showing me a couple of different sized units, which were very cl... See more
Company replied
Company details
Written by the company
At Titan Self Storage, we provide safe, accessible and affordable self-storage solutions for individuals, businesses, and students. So, whether you’re moving house, starting a new business, or simply in need of some extra space, we can help. We focus on providing customers with the solution they need to offer the best solution to help with their personal circumstances, and pride ourselves on our 5* customer experience. We have self storage facilities in Bracknell, Braintree, Littlehampton, Leamington Spa, Poole, Sidcup, Solihull, Telford, Woking and Bridgend. For more information please visit www.titanstorage.co.uk or call 0800 6440018.
Titan Storage Solutions
Written by the company
- We're committed to providing best in class customer service.
- At Titan Storage Solutions, we put the customer at the heart of everything we do and are always looking for new ways to enhance our customer experience. Our helpful staff are able to guide you through the whole process from enquiry to move in and are always on hand to help with any questions you may have.
Contact info
4.9
Excellent
853 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, helpful and knowledgeable staff. Quick check-in and registration.
26 June 2023
Unprompted review
Excellent 10/10 service
I called the Braintree store and was greeted kindly over the phone by the Store Manager - Matt. I have to say the service was brilliant and Matt made the changes I needed immediately and updated me on upcoming changes to access times, system and dates with follow up emails. Highly recommend Titan! Thanks
Connor Donald
12 June 2023
Unprompted review
All went to plan.
From first contact onwards, its all gone exactly to plan. When the electronic check in failed, the manual worked.
1 June 2023
Unprompted review
This is the second time we have used…
This is the second time we have used Titan Storage at Braintree. Excellent facilities,clean ,tidy,and very easy access. Cheryl has been very helpful throughout the process. Makes house moving so much easier. Would definitely recommend them to family and friends.
3 May 2023
Unprompted review
Excellent value storage facility
Excellent value storage facility, staff are very helpful and friendly, would highly recommend
2 June 2023
Unprompted review
Very easy to arrange and security is…
Very easy to arrange and security is very good. Extremely clean and staff very friendly and positive
1 June 2023
Unprompted review
It all went very smoothly
It all went very smoothly, Patryk was very helpful at the reception desk and made it very easy to move in. I couldn't be there myself but Patryk made sure the moving company knew where they had to go and opened up for them. Would recommend.
26 May 2023
Unprompted review
Braintree…..Matt and Cheryl (2019-2023)
Braintree…..Matt and Cheryl (2019-2023)
Having never had a storage unit before, everything was explained and options of different sized units shown, for us to then decide what would work best for us. Always helpful if we had any queries and the facility was always clean, felt secure and bright and airy……..thank you.
9 May 2023
Unprompted review
Reply from Titan Self Storage
Hi Carlene,
Thank you for taking the time to leave a review.
It is great to hear that you had such a good experience throughout your 3 and a half year stay with Titan at our Braintree store. We hope to welcome you back in the future if you ever have another storage requirement.
All the best,
Dan
National Manager
Braintree - Cheryl & Matt
Returning customer, secure and tidy facility, good access and 5 star service as always from both Cheryl and Matt, highly recommended for all your storage needs! ⭐️⭐️⭐️⭐️⭐️
8 May 2023
Unprompted review
RYAN WAS VERY HELPFUL .
RYAN WAS VERY HELPFUL AND MADE THE PROCESS EASY. WELL DONE.
11 April 2023
Unprompted review
Ryan was very helpful together with the…
Ryan was very helpful together with the other lady on reception (think her name was Rosie). Would recommend.
5 April 2023
Unprompted review
Friendly informative staff
Friendly informative staff, good communication on phone and email regarding pricing and how to access storage facilities.
1 April 2023
Unprompted review
Very helpfull staff made every thing…
Very helpfull staff made every thing easy xx
30 March 2023
Unprompted review
Superb service and efficient service
Superb service and efficient service, well done guys
3 April 2023
Unprompted review
Friendly and professional service
Friendly and professional service. Everything was organised for my arrival.
Have used Titan before, thoroughly recomend.
21 March 2023
Unprompted review
Great Customer Service
Pete Walden and the team at Warwick Titan Storage units have been very supportive, professional while providing great customer service throughout some stressful months.
Last year, I needed a large storage unit at short notice which increased to another two over the following months.
Due to high demand for storage, units, not available immediately but Pete kept me updated and let me know as soon as units became available.
Great communication regarding any changes to the service or access hours.
Site feels secure, safe and rental process gives great peace of mind that items are looked after 24/7.
Thank you for continuous genuine customer service.
26 March 2023
Unprompted review
Great storage experience!
We have rented a 25 square foot unit, and it fits a lot more stuff in it than you'd think! Three big car loads so far and I think we'll still fit a couple more in there. The price was competitive, access really easy and the staff have been really helpful. Definitely recommend it!
18 March 2023
Unprompted review
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