Tiuous Reviews 32

Anniversary couple shirts—our song lyrics embroidered.  Wore them on our date; felt so special.Unfortunately, we received the sweatshirt two days after the anniversary.

Ordered a personalised throw and paid for Express delivery (£10) I didn't realise the company was in China until it shipped. All in took about a month to deliver. It arrived in the wrong colour, grey instead of green.
Because it was personalised they said they couldn't send another so offered $5 refund (£3.67) I wanted a more of a refund, even to cover the shipping, but they've just ignored me since. Etsy next time.

Baby blanket with little one’s name is adorable. Although the color of the embroidery thread is wrong, Kiddo snuggles with it nightly. Precious keepsake.

Embroidery color is a bit duller than shown. Still, the shirt’s material is decent, and the stitching is sturdy.

Delivery was 8 days late. The embroidered totebag looks nice, but the zippers feel flimsy. Needs quality improvement.

Size M was a bit snug, but the return process was smooth. The embroidered sweater is warm, and the design is really eye - catching.

Waited 15 days for my hoodie, much longer than promised. Embroidery’s good, but the delay was frustrating. Hope they improve on this.

Took over 5 weeks to get my order. I had to email them multiple times to send the photo for the custom hat with our dog on it. I sent 3 photos so they could choose the best one, and told them our dogs name to put on the hat also. What I got back was embarrassing! They printed TWO dogs and no name!

Super expensive China junk.

My delivery has not come through, over a month of waiting. No reply from customer support. Scam company. Use someone else

DON’T GET SCAMMED! Paid 11 francs premium shipping (plus an item cost) to then not receive an email confirming the purchase, with my order number, contacted costumer support and still haven’t got an answer nor my money back

Don't buy in this website. Terrible embroidered and terrible service. I paid $80 for two embroidered sweaters for me and my boyfriend, the form of the lines is so bad make, besides the texture of the sweater is so bad.
In their website says that they accept exchange or return of their product in within 30 days and is not true. I tried to returned them and they said is not possible because are a personalized sweaters.
They are a liars and thieves!

Very shoddy website design. Clearly indicated that I wanted a Spotify playlist design…instead the literally printed “Make it a Spotify Playlist”.

Customer service refused to help- instead demanding more money. Use a reputable Etsy seller and avoid this company. Wish them the slow fall into failure they deserve.

Immediately after finalizing the purchase, I contacted customer support and they danced around my questions, misused words which destroyed company legitimacy and credibility, and refused to offer a refund even before production began. 19 days later, the sweatshirt arrives and will now be sent directly back to its original sweatshop. The sweatshirt itself is cheap thin fabric and horribly sized (far too small for the size ordered), and the design is unforgettably worse than I was expecting. The embroidery looks nothing like the reference picture, and the patch isn't even centered.
Do not purchase anything from this company because the price doesn't match the product, the customer service is nearly nonexistent, they refuse refunds, and the entire website experience from the purchase to the package tracking is sketchy. I should've known better.

SCAM! I accidentally purchased it cause it said proceed to find out shipping price and it just automatically bought from the store and they refuse to give me a refund.

Garments supplied were incorrect and when questioned the customer service was incredibly rude and refused to offer a refund or returns policy

This shirt is so cute I really love th color and quality of the fabric it is definitely short girl friendly and true to size

This shirt is so cute I really love th color and quality of the fabric it is definitely short girl friendly and true to size

I saw people wearing it at The Rolling Stones concert in LA earlier this month and I wanted one so badly.It's cuter than most of the concert merchandise and such a great deal.

You Need This,The knit fit is perfect. It's great for layering or wearing alone.

Fit is just right. It's versatile enough to dress up or down, and it's quickly become one of my favorite wardrobe staples.