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TJ O'Mahony Reviews 

4,288
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the professional, helpful attitude of the drivers who handle heavy materials with care. Shoppers also consistently note that the products are of great quality, offering reliable value for various home and garden projects. Some reviewers were not happy with unexpected delivery delays, long waiting times, and missing updates regarding their online orders. A few consumers additionally mentioned experiencing poor communication from customer support when trying to track down missing shipments. Additionally, some people reported receiving occasional damaged or warped items that required replacements.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting the speed and efficiency... See more

Product

People report positive experiences with product, highlighting the great overall quality and value for money.... See more

Staff

Clients share positive opinions on staff, frequently praising delivery drivers and in-store employees for... See more

Order

Reviewers mention positive feedback about order, noting that online ordering is simple and straightforward... See more

Service

Consumers find service to be positive, highlighting quick, easy, and reliable interactions both online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery driver was so helpful, patient and courteous. We live on a narrow cul de sac which is extremely difficult to navigate especially when you have a ton of garden pebbles to off load. He c... See more

Rated 5 out of 5 stars

I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more

Company replied

Rated 5 out of 5 stars

Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following mornin... See more

Company replied

Rated 5 out of 5 stars

fantastic company to deal with used several times Dangerous store to go into though..... SOO MANY TOYS i want to buy SOO many deals, leave wallet in car or bring wife ha ha ha Highly recommend

Company replied


Company details

  1. Building Materials Supplier
  2. Building materials market
  3. Building materials store
  4. Garden building supplier
  5. Garden Furniture Shop
  6. Landscaping Supply Shop

Written by the company

TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.


Contact info

Winter Sale Now On

Our massive winter sale is in full swing.

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(4,288)

1,381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor after care service

Very poor after care service. Lack of communication. Would turn me off making a purchase with the company again.

9 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Killian,

Thank you for the feedback, sorry to read about lack of communication. Can you provide me with more information so this can be looked into please?

Regards,
Patrick

Rated 5 out of 5 stars

Everything 👌

Everything 👌

29 June 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Grzegorz,

Thank you for taking the time to leave your review about your recent order with our Prosperous branch. Thank you for shopping at tjomahony.ie.

Regards,
Patrick

Rated 3 out of 5 stars

Mixed Bag Really

Easy to order online, delivery took far too long (over 8 business days), no communication from them at all in relation to delays. I had to call them twice. Some minor damage to products on delivery.

Generally, though I find the instore staff very good and helpful, especially at the one close to Dublin Airport.

2 July 2026
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Reply from TJ O'Mahony

Hi Avril,

Thank you for taking the time to leave your feedback about your recent order. I will pass this onto the branch to help with making improvements in communication around online orders.

Regards,
Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi John,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Very efficient process

Material offered online. Quick response. Good collection process and helpful staff members.

10 July 2026
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Reply from TJ O'Mahony

Hi Marco,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Great value items for landscaping

Great value items (sleepers, stone, kerbing) for garden landscaping. Excellent delivery service.

10 July 2026
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Reply from TJ O'Mahony

Hi Shane,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Very efficient

Great service click and collect was quick and easy guys were very helpful

10 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Amie,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Great value and service

Great value and service

9 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Kenny,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Order submitted online

Order submitted online - within 24 hours I received confirmation that it was ready for collection. Straightforward collectiin process when I got there

2 July 2026
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Reply from TJ O'Mahony

Hi Peter,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

The staff in Arklow were great helped…

The staff in Arklow were great helped speed up my delivery and the delivery driver was a total gentleman.

1 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Ann,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Ease of website

Ease of website, and customer service great when I called.

9 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Lyndsay,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Irene,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Delivered as ordered and on time thank…

Delivered as ordered and on time thank you

1 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi John,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Impressive, nice company.

Gd communication v. thorough. Speedy delivery, grt quality product. Proud to support Irish homemade products. Thank you so so much 🍀

8 July 2026
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Reply from TJ O'Mahony

Hi Kathleen,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Rude and Ignorant by Kilshane staff members

I buy a lot in TJ O'Mahonys rather than give my money to a UK company like screwfix or B&Q.
Recently I bought a lot of plumbing items in Kilshane and specifically requested amongst them a 40mm 90 degree swept bend as an elbow was not suitable. The young fellow behind the counter took my order then tried to pawn off an elbow on me. When I asked for a swept bend instead he first insisted that it was a swept bend, then when I said it wasn't he insisted I'd asked for an elbow, then he insisted that an elbow and a bend were identical. He looked for backup from his colleague who agreed with him. I've never encountered in this providers such lack of knowledge, rudeness and poor customer service. In future Ill be going to Chadwick's or Goodwins where you don't get treated like an idiot by the idiot behind the counter trying to pawn off the wrong item on you

Response to Patrick reply: Thank You. First time I've encountered this type of service to be fair.

30 July 2026
Unprompted review
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Andrew,

Thank you for taking the time to share your feedback.

We regret that this visit did not meet your expectations.

Regards
Patrick

Rated 5 out of 5 stars

amazing deliver service!

Delivery was great even went to extra effort to reduce the distance to move materials by hand. Full order was perfect.

8 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Ed,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Promised the products in 5 days

Promised the products in 5 days.
Stuff didn’t arrive 2 weeks later.
In fairness I did get a refund but I had machinery on hire waiting on the pipes to arrive.

8 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Willie,

Thank you for taking the time to leave your review and for giving the feedback. I'm going to bring this back to the branch manager to look into.

Regards,
Patrick

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery and excellent customer support by friendly and helpful staff.

8 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Derek,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

I've had 5 delivers for various…

I've had 5 delivers for various projects and I have never had an issue. Every delivery driver was polite and professional and the call to say they're on the way is great.

4 March 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Conor,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Thanks to driver on the day

Thanks to driver on the day. I couldn’t help unload timber as I had an operation 2 weeks before . He unloaded 20 or so full lengths of timber without a problem. I couldn’t have done this so thanks to him for that .

8 July 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Mark,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

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